ML
Moshoeu L
Active since Apr 2019
18
Reviews
0
Industries
Reviews
18 reviews6 months ago
Nadia’s service is the best!
Me again. The Wetility team called me back - Nadia Heyns called me back. I appreciate you Nadia, and for getting back to me this quickly after days of not being able to get through. Nadia answered all my questions, and resolved my issue quite quickly and kept her word by confirming everything via email. Wetility needs more people like Nadia. I was quite frustrated, but Nadia kept her cool and was quite patient with me, even when I tried raising my voice, she remained calm and explained everything to me. Thank you, Nadia
71 replies
6 months ago
Wetility just doesn't care!!!!!
I would give NO STAR at all if it were possible. It has been such a horrible after-sales experience with the Wetility team. They were very eager to get me signed up, do the installation, and now that I want to speak to the billing department, everyone is suddenly busy. I will make sure to voice my customer service opinions when Wetility is mentioned around me. Your systems may be great, but your customer support sucks. I WILL NEVER RECOMMEND THIS COMPANY AGAIN!!!!!! They actually don't care at all. They really don't!!!!!!!
142 replies
46 months ago
TERRIBLE REFUND SERVICE FROM E-BUCK TRAVEL AND ****ED BUSINESS MODEL
DO NOT BOOK A FLIGHT TICKET VIA FNB E-BUCKS TRAVEL. What types of people are you? How do you guys do business exactly? Listen here, I want my R4468 refund for a plane I did not get on. How can you make your secondary target market suffer like this? I have been told by the E-bucks travel team that they have to wait for SAA to refund my money before they can give it to me. How ****ed up is that? Not that I am comparing, but why isn't Shoprite saying oh no wait for Pioneer Foods to refund me before I can give you your money back when/if you return maybe an expired liquid fruit juice? E-bucks travel, your business model is ****ed. Your primary target market is ****ing the secondary one and you know what's gonna happen, FNB will lose clients, E-bucks travel will lose clients, but your so-called primary target market will continue making sales and continue selling flight tickets. There are so many reputable banks people can go to, but with flights, we know some other airline are ****ed - I'm not gonna mention names, so people will always go to SAA and other reputable ones. How can you tell me you have to wait for SAA to give the money back before you can refund it back to me? YOUR BUSINESS MODEL IS ****ED AND I WANT MY MONEY BACK.
134 replies
46 months ago
SAA won't refund me
I am just here to warn people to never miss their flights if they can help it. I received the most terrible service with SAA on Wednesday 29 June 2022. My partner and I missed our 12:20 flight to Cape Town because we had an emergency and we were told to book other tickets, so basically pay another R4 112. How crazy is that? They basically told me I have forfeited the money I have paid for the first initial flight tickets. I want my money back, of course, I do, but the biggest thing for me is to warn people. These people will drag their feet and won't even talk to you the minute you mention REFUND. **** you all and I want my money back! I am going to trash this brand all over social media until I get my money back and I am going to drop names now.
0 replies
52 months ago
Experian SA hires lazy ****ers!
Sometime 2 years ago I created a ClearScore account with the interest of comparing my credit score to my boyfriend's, but I got hooked on how detailed and organised the platform is, so I kept the account. When I open a new account or take out a loan, it will show up, and when I pay loans off or closed them off, my report will be updated, you know, the usual. But there is one account that wasn't being updated, a revolving facility with FNB opened in April 2020 and closed off in May 2020. You know that's how I am, I like closing off short-term debts quickly. Anyway, I contacted FNB to ask for a settlement letter since this account is still showing after such a long time. FNB told me the revolving facility is not showing on my profile and they are happy to send me a settlement letter, which they did. I then contacted Experian via ClearScore explaining that a debt that's been paid up is still showing on my credit report and I attached the settlement letter which clearly states the facility was taken out in April 2020 and closed off in May 2020. James, the call centre representative responded to my email and said to me this account is still within the 60-day period. I mean What the ****? This account was closed off more than a year ago and James is telling me it is still within the 60-day period. I then responded to James and asked him to explain what he meant by that, and I am still waiting for his response even today. I don't understand why the biggest Credit company in South Africa is hiring lazy people. Please do me a favour and update this ****en account to closed because I closed it off. I don't care what happens to James but he deserves some unpaid leave.
53 replies
63 months ago
The Emerald - Too much noise happening frequently and continuously in this building
Lebo, the building manager at the Emerald is not serious about his job. From Wednesday this week, there has been non-stop noise on level 2, the worst part is that the noise was created by an Itehmba employee. I told Lebo about this and every time all he says to me is "Am on it". The noise continues for hours and no one does nothing. Today we had load shedding, some tenants on level 2 decided to entertain themselves and started singing. I told Lebo and he said he's on it. 20-30 minutes later, the noise was still continuing, I then sent him another message and he said nothing. I decided to take a recording of these people singing, sent it to Lebo and still, he did nothing. I tried calling him 3 times and he ignored my calls, I basically had to sit out the noise while nothing was being done by the building manager. A lot of noise happens in this place and it seems like no one really cares. I escalated this matter to the Tenant portal and I indicated that should this matter not be resolved, I will keep writing reviews about the noise so that people are aware before moving into this place, and I bet people will not move in. I have seen a lot of tenants come and leave this place every month since I moved here. This is because the building manager does not know how to do his job. Be on the lookout, from now on, every time there's disrupting noise, I will write a review and of course report it to Lebo, if he does nothing, Ithembe will keep losing tenants and will not attract new one because of this. Someone out there who's thinking of moving into this place, here's some advise: if you are a loud person, please go ahead. But if you are an introvert and want your peaceful time, never consider The Emerald, an Ithemba property because that would be the worst mistake of your life. I have already been fired from my part-time job which I do online at home because of the noise that happens in this place.
61 replies
72 months ago
Mission to close off the overdraft! Unacceptable
2 weeks ago I tried closing off my overdraft, the app indicated the minimum amount to decrease the overdraft to is R1. I then did some research on how to completely close off the overdraft and I found a way - using the account options on your account. I kept doing this for the past week and the only item I find under my account options is Account nickname, nothing about Overdraft. This morning I called FNB to try and get some assistance but the lady I was speaking to hanged up on me after I was on hold for almost 30 minutes. Why does it take so much to close off the overdraft? I just want it off my account so this is unacceptable. I'm very unhappy about this.
105 replies
73 months ago
SCAM ON SHAW ACADEMY
Disgusting and untrue. Scam. Anyone reading this, please don't sign up for the free course on Shaw Academy. I got a free 4-week course by playing shake up every day on Vodacom. After getting this, I then signed up on Shaw Academy for self-improvement purposes. The free course is actually not free. To activate your first class/module, you have to pay R399. After seeing this, I then opted on canceling my membership because R399 to unlock each and every class is actually crazy and expensive. Anyway, I followed all the steps to canceling my membership and I got a lot of promotional material thrown in my face, after finally getting to the end, I was given a number I have to call but my membership is still active. I was told they will only start deducting after my 4 week are over but I'm not gonna pay for modules when I was told the course is free but now I can't even cancel my membership - such disgusting liars. Please never sign up for this. It's a scam and they will take your money. Disgusting behaviour.
105 replies
73 months ago
Vodacom partnered with a SCAMMER - disappointed
Vodacom is a reputable company but I don't understand how they can partner with a scamming company. I play shake up summer almost every day and lately, I have been winning 4-week free courses on Shaw Academy. I then followed on the link and finally signed up. The sad truth is that the free course is not even free, to activate your first module/class, you need to pay money, after realising such, I then opted to canceling my membership which is totally tiring and impossible. I am disappointed in Vodacom and I might consider moving to another network provider. Such disappointment!
210 replies
78 months ago
Missing sausages
So I ordered my food on UberEats. They got delivered, I was very excited. I opened the packaging and everything looked great so I gave them 5 stars on UberEats. But the problem starts when I started digging into my food. Firstly, my sausages are missing, I was looking forward to tasting my sausages. And, secondly, my steak wasn't really well done. But other than that, everything was perfect. I'm still upset that my sausages were missing though.
0 replies
Review Distribution
5 Star
2 (11.11111111111111%)
4 Star
1 (5.555555555555555%)
3 Star
1 (5.555555555555555%)
2 Star
0 (0%)
1 Star
14 (77.77777777777777%)