TO
Tony O'Reilly
Active since Apr 2019
12
Reviews
0
Industries
Reviews
12 reviews2 weeks ago
Internet banking not for the faint hearted.
I can't pay a beneficiary, because they must send me a authentication to my phone. I did resend for more than 18 times. I then call the customer care line. The prompts lead me to a point where it says I must follow the on screen prompt's. Nothing came through. Called back and was then told by a consultant that They can't deal with that problem they will put me through to another department but tells me it's ***** it would be better to call again. I have been at this for over an hour now.
14 replies
3 months ago
MY TRACKER company not honoring their word.
Zero Stars really. I wanted my system replaced as it was faulty. They made a date and time with me. They advised me that if I didn't honor the time they would charge me R250.00 call out fee. I agreed that was fine. The installer called me 5 minutes past the installation time (10am on a Saturday morning) to tell me his installer was off ill. I had made the effort to be there for them but they wasted my entire morning. I called tracker to advise them of the above story, to which they said they would escalate my problem. I told them I will live with the system as it was and they must cancel my renewal and installation. Today I tried to access my tracker and i has been discontinued. At no time did I say they must cancel my tracking system as it is part of my insurance agreement. They did not call me back and I did not cancel my tracking system. Really bad service
292 replies
13 months ago
Not able to contact Fourways Group.
I tried to get hold of spares from Samsung (Fourways Group). The call was put through twice and neither time was it answered in the spares department. I called back a third time and asked to speak to the branch manager, but the phone just rang there till the call was eventually dropped. Is this the kind of company YOU want to deal with??
225 replies
41 months ago
Solar Danger
Very suspect solar company, all forms of questions were answered with "after proof of payment" but very evasive regarding their solar systems. Do homework before dealing with them.
0 replies
72 months ago
SAGE accounts
I was a member of SAGE about two years ago. I have now, out of the blue started getting account from SAGE Payroll. I have not rejoined them since. I have called on quite a few occasions, even got ref #'s but no one knows anything every time I call. I am worried this ends up at the Credit Bureau and I get a bad name.
126 replies
82 months ago
Cell C reply
I have posted a complaint on Hellopeter and got a reply from Cell C on the 17th July to say they would contact me.... I am still waiting... Please help
252 replies
83 months ago
Not even the regional manager can keep a promise.
Not even the regional manager, who gave me his business card, after a meeting with him, has bothered to answer his phone or reply to my massages I have left him. I have been to their regional offices in Cape Town, twice, but have had no joy regarding my account problem I have with them. I don't understand their business ethics. I just need my problem resolved.... It's not rocket science Cell C.
74 replies
84 months ago
Not even the Regional Broadband Manager can do the job.
Once again I had to go into Cell C to try sort out my account. This time I asked to speak to a manager, Grant Strong, who is the Regional Broadband Manager came out to speak to me. After once again explaining my problem to him, he assured me he would look into it and get back to me within the next few days. He even gave me his business card to contact him directly should the problem not be resolved. Believe me, I have called him on a daily basis for the past few weeks. Not once has he answered his phone or returned my call. IF he cant sort the problem out, I think Cell C needs to have a real hard look at the amount of business they loose due to an absolute lack of care for their customers.
196 replies
85 months ago
Cell C management not keeping their word
Mr. Naicker from Cell C called me on Tuesday to discuss my account problem but didn't have all the information with him. He said that he would get the information and get back to me in a few minutes. It is now Friday and I haven't heard from him yet. I understand Mr. Naicker is a manager for Cell C's "complaints department". It seems there is a major communications problem with a company that provides "communication. All I ask is that they resolve the problem I have with them and carry on. This is really very disappointing Cell C
148 replies
86 months ago
Cell C accounts and escalations
I have had no conclusion from Cell C. They keep saying they will put my case through to Escalations...
222 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
1 (8.333333333333334%)
2 Star
0 (0%)
1 Star
11 (91.66666666666667%)