Active since Apr 2019
Still waiting for my 800 rands refund from February 2026 the 13 until now it’s March 2026 the 13th kindly refund my cancelled policy without any explanation to my Nedbank account like you said. Why is it difficult to refund a customer
You only responded on Helopeter still no money in my account, so you don’t refund cancelled policy premiums. No customers service no ways
Kindly load my courses you said 7 to 10 working days from the 18th until now this is not fair why take long to load subjects
Kindly refund me my money for cancelled policy from the 13the February until now waiting for my R800.00 refund using my Nedbank account since your teller said you will refund me using my salary account which is not there in your system
I reported ***** account 2 years back trust me to date I have not gotten any response
I made a dispute in 2024 regarding ***** account. You made a verdict that the account will be removed and today the account is on my profile blocking me to open accounts please remove it. Or I will report you to NCR
I would like to sincerely thank the Zerodebt staff members for really coming through for me. A special thank you to Jennifer and Noxolo for your patience and support. I know I was a bit rude at times because of my frustration, but you handled the situation with kindness and professionalism. I truly appreciate your understanding and assistance.
I am writing this with a broken heart. I requested a payment break as I urgently need R4,250 to register for my studies. I have never previously defaulted or returned a debit order. However, Noxolo (Senior Leader) cc’d Jennifer Winier in the email, and to date, I have not received any response — even though the due date is in February. Because of the lack of response, I may miss my registration and possibly an entire semester. This has caused me extreme stress and emotional distress. I had planned my finances responsibly, including paying my car finance, but without feedback from them, I am left in a very difficult position. It is disappointing that when joining the company, responses are quick and efficient. However, when requesting assistance or after-care services, there is little to no response. This experience has made me feel unsupported during a critical time in my life. I am sharing this publicly because I believe customers deserve timely communication and support, especially when it concerns their education and future. The collection company took the money what am I going to register with now.
I have emailed Michelle Padayache regarding the updated invoice so that I can register and send it to my department’s bursary section. Believe me, you will beg to be serviced at Regent. When you are still a new student, they will definitely assist you, but from second year onwards, you are on your own. It’s very sad, shem—they don’t care. Imagine having to beg for a simple invoice. Don’t they look at their emails, and how can one person handle all students’ finance enquiries?
This school is not user friendly, you will contact finance they will never get back to you their financial officer lacks customer care, you will pay trust me for them to credit your account you must beg them Ravanshni Moodley she will never answer your email unless you owe them after you pay they disappear
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