MD
Mike D
Active since May 2019
15
Reviews
0
Industries
Reviews
15 reviews4 months ago
WebAfrica Zero Customer Support
A WiFi etc company that supplies a direct line to its sales team but only a 'Bot' on WApp when needing support should tell you a lot !!! Trying to get support for an issue - no service connection - impossible. Two days now. I did eventually get someone on the WApp 'conversation', this is as far as I got, "I see that the line is with our premium services of which I will need to put you through the premium support team", never to be heard from again and no premium support team. The most useless when coming to much needed support !!!
0 replies
5 months ago
Dent Doctor Randburg
* 10 November, assessor approves repairs. * Following approval, need to take for reassessment ? * Dent Doctor advises vehicle booked in for 24 November, two weeks later. * Take vehicle, 07h30, 24 November, "we haven't ordered parts yet we'll call you, you need to bring vehicle back" ?? * Two weeks after being authorised to do repairs, in the meantime I have rented a vehicle for the time expected to be without a vehicle. * The lack of concern, customer service - cancelled, would rather go to a reputable panel shop not a scratch repairer.
0 replies
7 months ago
Amazon SA
Nowhere on the website or the app is there a workable email address or telephone number. Make sure you order what you want, the mission trying to return something is not worth the convenience of buying through Amazon SA.
0 replies
14 months ago
"Sell (Give Away) My Car Quick"
"Sell My Car Quick" Too good not to share, am considering a couple of offers including two offers from online sell your car businesses. Please believe me, you have to see the 2016 BMW X3 to understand how immaculate it is. Have two offers currently, R270k and R260k and just had "Sell My Car Quick" come past. I know from the feeling in my face that I wish you could have seen it. Telling the rep to stop joking and literally having a laugh with him, he looked at me like I was mad .........., he wasn't joking. "Sell My Car Quick" ......... R130k, yes ONE, no typing error. I promise it has an engine, would include picture if I could. No issues picked up on three different diagnostic machines. I'm still laughing, although I must admit, in between the horror of wondering how many people have actually accepted offers like this. The 2019 Swift parked in my garage is worth more. Whilst I'll never get the forty five minutes back again, it did offer a good laugh.
0 replies
17 months ago
Pick N Pay Black Friday Con
I have available an email trail with Pick n Pay and find it disgusting that a corporate of this size and influence can behave like this. No wonder they face the negative business and financial issues they do. Very simple. Black Friday I order, online, a lawnmower at a discounted price with delivery shown for 6 December. On 3 December I am informed my 'deal' is cancelled but if I place a new order, at the normal price, I'll receive my lawnmower by the latest 5th, before the Black Friday delivery date ? No stock ? When querying how there can be stock to deliver at higher price but no stock to honor the deal concluded on Black Friday, both the customer care email and the actual individual who informed me of the cancellation ignore my emails even though I receive read receipts. Not getting the lawnmower is not going to kill me but the behavior of Pick n Pay leaves a very sour taste as they con individuals on Black Friday. Fortunately we have Checkers and can watch this once South African icon sink like it should. Regards
53 replies
25 months ago
Held Ransom
The worst possible experience ever, never experienced such service or attitude. Still not sure if I was dealing with 101 Xpress or if they ‘broker’ the deal out. Once items collected, accused of taking a full load and not half as agreed. The truck was half full and supposed to be shared but due to truck break down, no truck available on agreed date and was then sent the below so they cud make up costs as nobody else shared the cost. My quote, R8800, and then received …… “Please be aware goods are going to our Jhb depot for storage due to the fact of this dispute. As we will charge R500 per day for storage. As total load comes to R12800 without storage and handling cost as that is R1500 to reload additional with red livery cost of R4500 So you guys decide but truck will not go offload thanks” I took photos of load proving half load, refused to pay extra and had an uphill battle to get my stuff. Will never ever use 101 Xpress again, ever, and wud never ever recommend them.
0 replies
29 months ago
Concerned
Be very careful. Followed a Tik Tok link which confirmed a broker would call. Broker did call. 1st question I was asked “do I have the money to cover minimum amount, R5800”. 2nd question, “can I pay immediately. When I asked what it was, how it works, I was told, “u don’t want it” and ‘broker’ put the phone down. Serious issues here.
0 replies
50 months ago
KFC - NOTHING SHORT OF THIEVES
I ordered on the KFC app on the 18th of February 2022 and I never received my order. I have done everything to resolve this, I have never experienced such a useless company as KFC. It is always beyond me, do leaders of companies never phone their own customer services lines to measure efficiency ? Useless, every single person I have spoken to in the last 11 days. There's not enough space to list the complaints, useless, useless, useless. and KFC has barely done anything to make sure I get my order. I got a case number, KFC just closed the case without speaking to me. Phone their office, ask for a manager, anybody. Useless. Thank goodness we are spoilt for choice.
0 replies
51 months ago
MI8 Security and Protection Services
MI8 Security and Protection Services. Without question, the ‘go to business’ when needing security, installation, and maintenance information and management. Nothing has ever been too much with the business owner coming himself to assist in emergency or after hours. The only team I’ll use !! Thank you for incredible service Marnus, u only deserve success. Cheers, Mike
53 replies
63 months ago
Legal 'NotSo' Wise
Shocking experience. Paid the premium before advice could be received, no problem. 4 phone calls, 5 emails (to members admin, legal advice and customer service) and the WApp service. Zero, not one response. Cancelled and will look elsewhere. Received email confirming cancellation, not even asking why, nothing ??? Not a problem but you'd think this was a customer focused business needing to understand the service they offer.
56 replies
Review Distribution
5 Star
3 (20%)
4 Star
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3 Star
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2 Star
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1 Star
12 (80%)