Tanya M

Active since May 2019

Reviews

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Reviews

9 reviews

3 months ago

Apparently it is impossible to cancel

I called 3 months ago to cancel but my money is still being taken even today and I just got an email about an increase in premiums. What is happening?

1 reply

Absa

9 months ago

From pillar to post with no solution

I have been trying to resolve this case for more than a week now. Absa rewards not loading my rewards telling me my personal loan is in arrears and I must ask for a letter from personal loan for them to allocate my rewards. Personal lons says there’s no such letter and send me to collections. Collections sent me to complaints, who then sent me back to complaints and rewards. Then the rewards consultant closes my case. I asked why can’t the two segment ask each other these questions because they are internal and the absa rewards person keeps telling me I must get communication from personal loans. I am honestly exhausted and just feel like moving my whole banking to another bank. I finally spoke to a lovely lady named Constance Dabishi today who broke down to me what happened and even put a card note for the absa rewards people to maybe allocate my money. But now my case is closed and I’m told rewards only works Mondays to Fridays from 8 am til 4:30 pm. May I get help with this because wow… I am not finding joy at all at absa. C-***4

1 reply

Nando's

9 months ago

Great service at Nando’s Tzaneen

Sakhina at Nando’s Tzaneen is such an asset to Nando’s. Not only did she offer amazing service, but 20 minutes after I left the restaurant and was back at work, I see her looking for me and I ask what’s up and she says I was looking for you, you forgot your phone on the table at the restaurant. I was truly speechless. You have amazing people working for you Nando’s

1 reply

Pick n Pay

30 months ago

PnP ASAP worst service

PnP ASAP Cycad Branch (Polokwane) has worst drivers The worst service from these drivers. A person calls me and I miss the call. I call back 5 seconds later and he doesn't take my calls. I call 6 times and he is still not bothered. Then marks my order unsuccessful "unable to reach the customer". The other day the driver refused to come up the stairs to deliver to my door. Told me we need to come down to the ground floor. Clearly my money is not important to PnP ASAP. I'll move over to checkers sixty60

1 reply

Discovery Health

33 months ago

Worst Customer Service

I canceled my vitality because I am unemployed now. 2 months ago. The first month they explained they will need to take because I need to give 30 days notice. Fine. They took again this month and for what I don't know. Worst service ever.

2 replies

Limpo WiFi

48 months ago

The best in Tzaneen.

They are the best in Tzaneen. I was impressed with how fast you resolved my challenges when I was completely offline and couldn't work. I work from home, so it was a bit stressful. I highly recommend them. Keep up the great work @LimpoWifi

0 replies

Vodacom

49 months ago

Terrible service

I took out a contract with Vodacom and I was given a number that was once owned by 2 people with a lot of debt. I get endless calls and smss telling me to pay back the money from these many institutions. I went to the local Vodacom shop and was told they can't change my number. All hours of day i get calls looking for Mr Cronje or Xolisile. I am tired!

2 replies

Telkom

82 months ago

Telkom holding me hostage

My contract is up with telkom but it seems they are waiting for Jesus to come back before they stop taking money from my account. Why such tedious processes when one wants to cancel their contract? I even get chest pains everytime i attempt to cancel. i tried like 5 times and gave up each time. the customer line goes dead,, the other one takes you to america and back and you still are not given an option to speak to a consultant. when i log in to cancel, on manage my accounts it tells me unable to load. when i emailed support it says email cant be found. Im held hostage by telkom.

0 replies

MTN South Africa

88 months ago

Rude MTN consultants

One consultant at the mall of the north branch - Polokwane was so rude. Told me to bring my lawyers because i didnt understand how they charge me R2 K for cancelling my contract when i was two months away from expiry. So basically just said i should bring my lawyers and looked the other way.. It was appalling.

1 reply

Review Distribution

5 Star

2 (22.2%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

7 (77.8%)

Tanya M

Reviews

Apparently it is impossible to cancel

From pillar to post with no solution

Great service at Nando’s Tzaneen

PnP ASAP worst service

Worst Customer Service

The best in Tzaneen.

Terrible service

Telkom holding me hostage

Rude MTN consultants

Review Distribution

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