MG
MARK G
Active since May 2019
8
Reviews
0
Industries
Reviews
8 reviews46 months ago
SIEMENS PRODUCT/SERVICE DISAPPOINT
First off, the expensive bean to cup espresso machine broke 2 months after expiry of guarantee. Siemens help line contact details are incorrect/ uncontactable After several email attempts, I manage to contact 'service' department and machine was uplifted. Quote approved A month and two emails later, no response/progress information. The usual South African 'service' experience?
134 replies
61 months ago
WEBAFRICA - don't go there
Applied in NOVEMBER 2020. Cable installed by Vuma - since then - nothing. Have cancelled repeatedly - no humans work there - all useless bots. Current installation impossible because the new installer needs a cancellation letter from Webafrica. Does this company still exist? Anyone home? This is my second hello peter review. APPALLING non existent service. Is there an industry ombudsman for telecommunications ?
0 replies
63 months ago
Vodabomb
Vodacom fibre - order acknowledged over two weeks ago - subsequent calls (4 of them passed from dept to dept) reveal no order placed. *** is going on at Vodacom? Vodacom Red 'upgrade'. Agreed to telephonically two weeks ago - no contact since, no sign of the courier or the phone. No one knows who called me and placed the order. Has the govt taken over Vodacom ? That's the level of service. Appalling and indifferent
112 replies
63 months ago
Webafrica - what web?
Three weeks since the fibre line installed. Nothing further. Impossible to contact a human being - useless bots, and notwithstanding a written complaint, and a cancellation of the service, not a peep. Business left hanging with half a service - what kind of company has such appalling service? (Besides the government of course)
0 replies
69 months ago
DINEPLAN SERVICE
In an experience of shrinking violets, where banks, the government and many suppliers have abandoned us to our own devices, this company has applied their talents to making trade possible, wherever possible and not interdicted by our thoughtless politicians. At no cost to us, they have changed reservation systems to online ordering, they have cut their fees by 75%, and continue to refine their offering to enhance our ability to survive. Also worth noting that they are especially patient with those of us that are not online literate. I shudder to think where we might be without their expertise and "can DO" attitude. Thanks guys
0 replies
70 months ago
SUPERB SIGNAGE SERVICE
Have always enjoyed great service from Derek, Sanchia and the gang, but during lockdown, they have surpassed the highest standards of service, delivery and support. Their 'can do' attitude extends to all manner of signage, even our "spit" screens between our restaurant tables. A huge shout out to folks who really do go the extra mile and help otherwise formally unsupported smmes eke out survival in dark times.
0 replies
73 months ago
Telkom bill payment impossible
Nothing compares to the horror of trying to do the simplest of tasks like paying a bill on their 'payment portal". Spent an hour on the line with a helpful guy (really pity anyone manning their call centres) trying to locate a tab for payment - linked accounts and still the endless merry go round and NO PAYMENT TAB!! Now more than ever struggling smmes need to connect!
0 replies
84 months ago
ANYONE THERE?
PORTED MY NUMBER TO THIS COMPANY NEARLY TWO MONTHS AGO, RECEIVED SIM CRD TWO AND A HLF WEEKS AGO-THEY'RE UNABLE TO ACTIVATE THE CARD BEEN ON THE LINE IN EXCESS OF 12 TIMES, REALLY NICE STAFF WORKING FOR HOPELESS COMPANY NOW TO CANCEL THE CONTRACT . NEVER AGAIN
224 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (75%)