SM
Sammy M
Active since May 2019
21
Reviews
0
Industries
Reviews
21 reviews3 months ago
KFC Jansen Park in Boksburg is THE BEST
What a good service dished out by professional and efficient staff. KFC Jansen Park at Eastrand Mall in Boksburg be sure of my repeat business. Unlike the bad and unprofessional seevice of your colleagues at KFC Summerstrand Village in PE. The latter should come to you for training cause you are SIMPLY THE BEST!!!
0 replies
3 months ago
Poor service & poor product availability
The service at KFC Summerstrand was pathetic. Some items in the menu were nit available and it took 13 minutes for those to be replaced. My complaint fo Head Office was taken on one of the many approach. They phoned me and went through prepared questions. They thereafter sent me a detached standard email that declared " we will not contact you further as tge matter will now be address internally."" Yaaaah rrright KFC!!!!
0 replies
12 months ago
Doctor forgets hypocritic oath at Pretoria West Hospital
It took me 11 hours fifteen minutes to be eventually seen by an arrogant young lady doctor at the Casualy Ward of Pretoria West Hospil.al. this morning (01H20). I arrived at the Casualty yesterday just after 14H00. yesterday. My medical.condition was detroriorating.and I asked the young doctor to give me medicine temporarily while waiting to harness my escalating condition. She flatly and arrogantly refused as she claimed that woukd be equivalent to jumping the queue. I explained I am.preoared to wait and not jump the queue but I needed temporary relief until it was my turn. She again refused. I asked her name and she refused to give me her name. I said that was against the principle of BATHO PELE she then said she woukd rather call her night supervisor and she eventually did. The supervisor was more.professional.than the young lady doctor who had conveniently forgotten her hypocritical.oath and principle.of BATHO PELO Nad sheer.good manners!!! I am.heading home now 02H10
0 replies
13 months ago
POOR SERVICE AND RUDE BEHAVIOUR AT THE INTERCAPE BLOEMFONTEIN OFFICE
Sheer arrogance, bad attitude, and unprofessional conduct was metered out to me at the Intercape office in Bloemfontein, after I arrived there in their bus from Joburg this morning. The Joburg office had advised me to take up my issue with the Bloemfontein office on my arrival there. But the frontdesk in Bloemfontein was rude, arrogant, and unprofessional. I then wanted to escalate my matter to their headoffice in Cape Town. The lady there rudely told me.that I should take up my matter with the head office at my own cost, as I was the one that had a problem, not them. To prove their unrpofessionalism, two of the Intercape guys at the boarding hall agued loudly in terms of who should board customers. We didn't need to hear their fights in their bad language. If Intercape doesn't want our business anymore, they should indicate accordingly so that we can go to their.opppsition. To treat us paying customers with disrespect, is unacceptable and *******.
0 replies
16 months ago
OOLD MUTUAL MISSES THEIR OWN DEADLINE AND BECO.ES ARROGANT AND RUDE WHEN QUESTIONED
After making false promises in writing, OLD MUTUAL confirmed their disservice and non-existatnt customer care, with a BAD ATTITUDE and arrogance as displayed by their Cape Town consultant GERALDINE HES****. We went to their Brooklyn Branch today, to enquire about a payment commitment they had promised to effect last year in December, but to date they had not paid out and there was no.explanatiry or apologetic notification to date. So if OLD MUTUAL PROMISES TO PAY YOU ON A CERTAIN DATE..add another 10 to 15 days additionally, in order to save yourself the disappointment and inconvenience, let alone the financial setback of their late payment!!
168 replies
16 months ago
HAVE A R20 NOTE READY, IF YOU NEED "QUICK & SPECIAL" CUSTOMER CARE AT PICK 'n PAY KWAGGASRAND IN PRETORIA WEST!!
We, as customers, had to be inconvenienced and made to wait for more than 20 minutes at Pick n Pay Money Market till at Kwaggarand Mall in Pretoria West this afternoon, while the store's cashier Mongalo, ignored us as she was processing many Lotto tickets for a customer who was NOT even in the same MONEY MARKET queue that we were made to wait in. The same customer - in absentia - that was holding us at bay waiting in the queue, was busy doing shopping inside the shop at the shop floor isles, while we were waiting at the other till for him. How is that for double dipping? Ultimately, he paid at the other cashier tills on the shop floor, and unashamedly came to us the waiting "sacrificial lambs" to come get served again in front of us. He even rubbed salt into our wounds and took some more tickets out of his jacket, to be served "some more" by the same "loyal" Mongalo while we had been waiting for him. IT ALL MADE SENSE AT THE END, why the "VIP customer" was being given preferential treatment at our expense. At the end, after he was served for the third different transaction, he "THANKED"/TIPPED/BRIBED Mongalo WITH A R20 (twenty rand) NOTE right in front of us, for "the job well done/ excellent service!!!!!! It also explains why she was so daring to make us wait for so long. Her colleague even felt bad to see us waiting, and out of concern, offered to help us while Mongalo was busy processing the plus or minus 50 tickets of the "absent" VIP customer. Mongalo cheekily refused the offer for her colleague to help us - to our disgust and inconvenience. I SINCERELY PLEAD that Molalo NOT to be harshly dealt with to the detriment of her family, or losing her job because jobs are difficult to find these days. She also might be a bread winner for other people that are depending on her salary. But she should be TAUGHT A BIG LESSON that all customers are equal, and that they should be treated with equal respect, even if they do not pay or "kick back" with R20 notes for the due service!!!
53 replies
21 months ago
UVESHNI RESTORED MY FAITH IN NET 99 FROM ZERO % TO 80%
Uveshni of Net 99 would have easily fitted in with the negotiators of the GNU because of the patience, skill, fairness, professionalism, and excellent customer care that she exhibited when she handled my sensitive, emotive and very serious matter that I had with Net 99. The matter that she handled was not even in her department, but she handled it in a manner that my faith in Net 99 was restored to be about 8/10. I am just waiting for the last matter to be resolved so that my faith in the business can go back to 10/10. Well done, Uveshni!!
58 replies
22 months ago
Regional office of Net 99 in FS, is better than Sandton Head Office.
They have the most unstable network connections in the Qwaqwa area in the Free State. As their customers in this area, we are currently experiencing even more longer, and even more frequent network cutoffs, because we are told they are building network expansion to Harrismith and Kestell. As paying customers, why should we be quiet and be expected to log network failures and get references as one Thapelo from their head office claimed I should have logged a fault when I complained on the more than four days I went to their offices. I escalated my complaint to his supervisor Buhle, and it didn't get better but even worse. I take off my hat and commend the more junior staff at their Phuthaditjhaba office, that are led by a more professional and more consumer rights conscious "leader" of a lady called Mamokoena! She is a real junior leader, better trained and able than her head office managers. Besides et 99 affordable pricing, Mamokoena and her team are the reason that we, the Qwaqwa customers, are still smiling and willing to pay for the compromised service. These to young marshalls here in Qwaqwa, take a punch on the chin daily, on behalf of Net 99. If I was a billionaire, I would offer them immediate employment as soon as YESTERDAY, for their bravery, professionalism and efficiency.
53 replies
28 months ago
THE WOOLWORTHS STAFF EASILY AND WILLINGLY GO BEYOND THE CALL OF DUTY AT KING SHAKA AIRPORT STORE IN DURBAN.
The staff at Woolworths store at King Shaka Airport in Durban, are outstanding!! They take away the pain and pressure of travelling in pressurized environments like airports, where you have to be on run and on time, always. Even their sub-contracted security company staff are as good as the mother company, Woolworths, staff. The security guy named Wonder, for example, went beyond his security duties on the day, and helped me with a customer care matter. Pravinah and Nonhlanhla teamed up so well with Wonder, to make what was a traveler's "nightmare" mishap, to be a not-so-inconveniencing incident. The good taste of their excellent service beyond the call of duty, still "feels" good even today, more than three months after the good services was afforded to me on the morning of 9th October. The incident of a spilt sparkling water bottle that befell me in the busy shop, was made to look and feel less embarrassing as almost the whole team ral**** around me and helped like their most-valued valued customer. Salute to the team at Woolworths King Shaka International Airport store!!
0 replies
28 months ago
ADvTECH inefficient representative tarnishes good reputation of their Crawford College Lonehill.
Sheer arrogance and inefficiency metered to me, their paying customer, by their group representative, and against the good instruction of one of their best Colleges, Crawford College Lonehill.
258 replies
Review Distribution
5 Star
6 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.761904761904762%)
1 Star
14 (66.66666666666667%)