NM
Nayna M
Active since May 2019
13
Reviews
0
Industries
Reviews
13 reviews24 months ago
Great place for recycling and second hand goods
Great place to take recycling, will also shred documents. They have second hand stores -clothes, books, furniture, bric-a-brac. You can also donate these items. Also a bakery and tea garden! People there are friendly and it provides a safe place for people with disabilities - a good cause.
0 replies
24 months ago
Good quality and reasonably priced!
Great place to buy oats, seeds and baking ingredients. Good quality and reasonably priced!
0 replies
24 months ago
Sad Neglect of Kirstenbosch Gardens
I recently visited Kirstenbosch Gardens in March 2024 and was bitterly disappointed by the poor maintenance of the gardens. - flowers beds are unkempt especially in the Upper Gardens near the Rycroft Gate. -pathways are unswept and grass is growing between paving bricks, litter was also present -the forest pathways have not been looked after either. The wooden planks demarking pathways are rotting and in some places just moved to the side with metal spikes still in place. Staff in restaurant and tearoom also remarked that business was down except for Tuesdays when entry was free for pensioners and they could afford to come. It was really sad, I hope that this National treasure will not be allowed to go to ruin.
0 replies
30 months ago
Deteriorating Aramex service in South Africa: slower delivery and poor quality envelopes
I am very disappointed with the service of Aramex. In the past when I used them, deliveries were made within 24 hours between metropolitan areas. We were very happy with their service, it was great having an efficient reliable service. Unfortunately the last time, it took almost 48 hours for a delivery from Cape Town to the Vaal Triangle. The parcel left Cape Town at about 00h30 and was in transit for over 24 hours with no update on the website so we could inform our customers about where their parcel was. Trying to contact Aramex for an update is hopeless, their online agents cannot give any additional info about where parcels are in transit or when the delivery will be made other than within 48-72 hours. Also, the quality of the last sleeve/envelope was poor, just removing the tape to close it caused the sleeve to tear and I had to tape the sleeve shut. Very disappointing, I am going to have to find another way of transporting parcels over the festive season or I will be disappointing people like Aramex has disappointed me.
0 replies
39 months ago
Shocking: Poor service and subtle discrimation
I had a terrible experience at the Melkbos Ou Meul on 29 January 2023. I decided to take a disabled person who is in a wheelchair there for breakfast. The reception was non-existent, the person at the door ignored us but greeted people behind us. No one approached us to seat/ direct us. I had to find a waiter and ask where we could sit, he us told where we could sit and then walked away. We decided to sit on the veranda, as we sat down, the same waiter helped seat a woman with a baby next to us. He took her coffee order and left. She received her coffee after about 5 minutes, while we were ignored. After 15 minutes, I approached another waiter and asked for menus, he told us that it was not his serving area so I had to ask the first waiter who had served the woman next to us for menus, he apologised and sent a waitress with menus, by this time the woman next to us had been joined by her husband and had been served breakfast. Both my companion and I were feeling uncomfortable by now but decided to order coffee when a waitress came to take our order. It was only then that the penny dropped, my friend and I were the only ones sitting at a table occupied by only non-whites; other tables were occupied only by whites and there was one table with a white man and coloured woman. The two waiters who were reluctant to seat or serve us were both white and the waitress told to serve us was black. We finished our coffees and left. If you are disabled and/or not white, think twice about giving your hard-earned money to this business.
0 replies
39 months ago
Ou Meul Bakery and Cafe in Melkbosstrand- Shocking experience
I had a terrible experience at the Ou Meul Bakery and Cafe in Melkbosstrand. I decided to take a disabled person using a wheelchair for Sunday breakfast on 29 January 2023. At reception, the person at the door ignored us, but greeted the people behind us and I had to find a waiter to ask where we could sit. He told us where we could sit and then walked away without offering to seat us. We decided to sit on the veranda, and as we sat down, the same waiter that told us where to sit helped to seat a woman with a baby. He took her coffee order and left, she received her coffee after about 5 minutes, when the waiter took her meal order. We were ignored for 15 minutes, until I asked a second waiter for menus, he told us that this was not his serving area. I then found the first waiter to ask for menus. He apologised and sent a waitress with menus and she took our coffee orders. I also had to ask her to wipe down the table as it was sticky. By this time the woman next to us had been joined by her husband and were being served their breakfast meals and my friend and I were feeling uncomfortable and unwelcome. Then the penny dropped, we were the only ones sitting at a table occupied only by non-whites. All the other tables were occupied only by whites, only one table on the veranda was occupied by a white man and coloured woman. The two waiters and person at the door who ignored or were reluctant to seat or serve us were all white men. The waitress serving us was a black woman. We finished our coffees and left without ordering breakfast. It is shocking and sad that such discrimination still exists in 2023, and I would not advise anyone who is disabled and/or non-white to spend their hard-earned money at this establishment.
0 replies
42 months ago
Lancet Call Centre - Poor service
On the 22 Oct 2022, I went to Lancet (Library Square) for blood tests as advised by a specialist doctor. At the time, I paid the account. I requested that the results also be sent to my GP who would be taking over my care, this was indicated on the test request form. When I asked for a statement, I was told that the accounts department was not open and to email the Lancet call centre after a couple of days to ask for the statement. The specialist indicated that she had received the test results, but when I called the GP on 25 Oct to make an appointment to discuss the test results, he had not received the results. On the same day, I emailed the Lancet call centre requesting that the test results be sent to my GP, this was done within 48 hours. In the same email, I requested a copy of the statement. The call centre sent the statement within 24 hours, but it was password-protected. The password given was my date of birth in the YYYYMMDD format. My details did not work, I tried different variations to no avail. I emailed the call centre again on the 27 and 31 Oct explaining the problem, I only received responses stating delayed response times due to high enquiry rates. On 2 November, I requested the the Lancet statement be sent again, I received a response stating that the password was correct and had been verified, that I should be using my SA ID number. I checked again with the ID number and still could not open the statement. I have emailed the Lancet call centre AGAIN (the FOURTH) time to request that the statement be resent with the correct password of without a password. I am not holding my breath for a swift efficient response. This run around when dealing with medical issues is stressful and unhelpful. In future, I will think twice about using Lancet labs. This is disappointing as I have been very happy with their laboratory services.
396 replies
43 months ago
Dischem Pharmacist refuses to fill valid prescription- no problem at Clicks
I went to Dischem in Claremont today. I had a 6-prescription for my chronic medication. I keep a copy of my script as Dischem always loses the original. I thought that the prescription was dated end of June 2022, the pharmacist indicated that the script was dated end of April 2022 and that the script was no longer valid. He told me that I should go back to my doctor and get a new script even though even if the script was dated end of April it is still valid for this month (September), he was quite condescending about how I should be managing my chronic condition. It was quite embarrassing as there was a queue at the Pharmacy I went to the Clicks store in the same center and my script was filled in without a problem. I thought that service at Dischem was unacceptable and went back to let the Dischem Pharmacist in charge what had happened. When I spoke to the pharmacist and told him what had happened, he asked to make a copy of the script, but did not apologise for the bad treatment nor the refusal to fill the prescription. This was horrible treatment, I will think twice about filling my prescription at Dischem in future!
0 replies
50 months ago
Ray Day Specials - Bait & Switch Tactic?
After receiving an email from Pick 'n Pay about their Ray Day specials (for 4 days only), I went to the Claremont branch in Cape Town on the 3rd of the sale. But the bread advertised for R8.99 and Butter for R48 were not available. I thought that I could salvage something from the wasted trip by getting a raincheck. To my disappointment I was told that they could not issue a raincheck for those particular specials. During these times when costs especially fuel are so high, for PnP to lure customers to their stores and then not delivering is not just inconsiderate but disrespectful. So is the selective application changing of raincheck policy. You are wasting your customers' time & money! Please do not advertise if you do not have sufficient stock, unless it is a bait and switch tactic!
106 replies
56 months ago
Profmed not paying Preventative care benefits
I am afraid that I am adding to the reports of poor service from Profmed. Earlier this year, I confirmed with my broker which benefits were covered by my plan. I have had the blood tests and GP consultation which were supposedly covered by preventative care benefits. Now Profmed is refusing to cover the costs, the broker simply forwards my queries and makes no further efforts. Really shoddy service, I would NOT recommend this medical aid, it is sold to professionals and is wasting the time of these people. I see from other reviews that most of the reviews are negative and Profmed does not respond to the Hello Peter forum.
0 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
2 (15.384615384615385%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (76.92307692307692%)