ZN
Zodwa N
Active since Jun 2019
21
Reviews
0
Industries
Reviews
21 reviews1 month ago
Satisfactory service
I would like to express my sincere gratitude to Mr Andrew Tefo for his swift assistance with my debt review removal. I have my certificate and paid up letters, it didn't even take long. The turnaround time was even shorter than expected. I'm truly humbled by how he attended to my case and calmed me down with positive results, when I was too impatient. He always updated me on the progress of my case and gave me his word. I'm truly grateful and the words, 'thank you', do not seem to be enough. The company is the best and very much legit. I'm an example of, a clean credit score, with the help of DCM Group. Thank you Ntate Andrew Teffo, thank you DCM.
0 replies
3 months ago
bad service
I paid up my TFG account with this company but I am not receiving my paid up letter and it has been over a month. I am not reaching anyone for assistance and they keep saying that they have sent request for me to receive it but I am not receiving anything. This is so dissatisfying.
1 reply
9 months ago
Appalling service. Distasteful.
I am not being happy with the service I’m receiving from GEMS. I’m even TIRED of tying emails and your AGENTS DO NOT RESPOND! The herewith mentioned membership is a nonstarter yet I am being debited double this for a non starter. The amount adds to a total of R7174 and this is NOT even 50% of my salary. It’s more than that. Tell me how am I supposed to survive when you’re taking all my hard earned money. What am I to eat or how to go to work ? I’ve been sending countless emails and making calls. The last agent before today, told me that my mentioned membership is terminated so I should fill in a new application. I do that. But I AM not getting any response from GEMS; it’s like I’m being ignored. What you’re doing is not fair. Also another thing is - I now have TWO memberships appearing in my name. How am I to survive ? Your agents had captured my details incorrectly!!!! It’s not my fault. It’s all on you and I’m paying the price. Tell me how are my dependants supposed to live ? How do you terminate my membership and reinstate it again ? This is *****ulent. I was in the branch in Kimberley and got serviced by Segomotso, she called contributions department and I spoke to Molebogeng who was very calm and soft spoken but her attitude was rude as at some point the line was quiet, not once but multiple times because she didn’t want to speak or respond to me and had the audacity to even tell me she wants to speak to agent and not me. She couldn’t even put me through to credit controller. My reference for today is 16092025Q22238. I wish Segomotso could be in charge of all operations because she’s good and really tries to solve my issues but she doesn’t have the power. I’m furiated. GEMS LACKS COMPASSION FOR ITS CLIENTS AND ARE POOR AT RESPONDING TO ME WHEN I COMMUNICATE. Even if you return the money to my persal, what should I eat as I will only get it end of the month and it will be taxes! Nobody is being held accountable for first capturing my incorrect details and not double deductions, then an additional double deductions for TWO memberships. Someone must be held accountable and I want my money in my bank account, my child depends on it. I depend on it. This is absurd!
5 replies
10 months ago
Bad service
I am not happy with the service which I am not receiving from ABSA. There is an unauthorised mandate on my account. I went to the branch and the agent said she cannot help me. I am utterly disappointed, I even called the ***** department which was the most absurd, I explained to the agent on ***** line and she kept telling me, maybe's, and that she doesn't know what to do, I asked her to transfer me to a senior and the line was back to square one where I had to select options. I am very unhappy as a customer with money with that bank.
1 reply
22 months ago
Terrible service
Terrrible terrible service. Been waiting for my fibre installation since last week and they keep rescheduling. Every time a technician must come, they call with rescheduling.
2 replies
23 months ago
DISSATISFACTORY SERVICE FROM MTN NC MALL KBY
RECEIVED THEE MOST DISFACTORY SERVICE FROM MTN AT NORTH CAPE MALL IN KIMBERLEY. FIRST THEY DID NOT WANT TO ASSIST US BY BUYING A MTN SIM FROM THE STORE AND WAS TOLD TO GO BUY A SIMCARD AT PNP AS THOSE AVAILABLE WERE FOR CONTRACT CUSTOMERS. WE THEN WENT BACK TO THE STORE AFTER BUYING THE SIMCACRD AND WERE TOLD THAT THE SIMCARD IS NOT ACTIVE, AND THEREFORE WE COULD NOT GET ASSISTED. ALSO THEN WERE TOLD THAT WE HAD TO DO THE SIMSWAP BY OURSELVES AND NOT IN STORE. THE LADY WHOM WE WERE TOLD IS THE STORE MANAGER DID NOT SEEM BOTHERED.
0 replies
29 months ago
Poor service
I ordered a wrong size on the app and logged an exchange for it . The item was then collected last week Wednesday on 24th of January at around 10AM. It’s been a week I haven’t received any communication from superbalist. I called them twice already and they keep saying they’ll escalate the matter. I want a refund and nobody is giving me answers. I have to chase after them for an exchange so I now want a refund.
0 replies
35 months ago
MM Wentzel has worst experienced staff. Company is a ****
Worst experience even after I reported them. Abba sent me a WhatsApp then left me hanging or either blocked me.
1 reply
36 months ago
Debit without authority
The people debited my account without my authority
0 replies
36 months ago
Nupay ****
These people made an unauthorised debit on my account. The bank cannot help me reverse the debit order. I want my money
1 reply
Review Distribution
5 Star
4 (19.047619047619047%)
4 Star
0 (0%)
3 Star
1 (4.761904761904762%)
2 Star
0 (0%)
1 Star
16 (76.19047619047619%)