Active since Jun 2019
I made a payment to them with my card, paid at the branch in March. STILL, they have not allocated to my account. PROOF was sent to the brackenfell branch, proof was emailed for accounts department. NOTHING. everytime the phone me there's money outstanding. USELESS
This place finds it impossible to read or respond to one's emails!!!!!!! I tried to make payment arrangements, but to no avail. The more I ask them to please reply via email, so that i have proof of our conversations, the more they just don't reply. i want to make a payment arrangement for pete's sakes!!!! EMAIL ME or REPLY to the millions i sent!!!!
My debit order went off at the end of last month. This week I get an sms saying I owe 400 and something. I checked online transaction history and I was charged 400 and something for storage costs. WHAT???!!!!!!! My car is at my house. My account was paid via debit order that YOU load. When I phone, my calls get dropped, when I email I get no reply. MFC *****ed up my account and now I cannot get it fixed!!!!!!! Ombudsman, here I come.
Struggling for them to respond to my emails. I have poor reception where i am, and have asked them numerous times, to please respond to my emails. But they simply ignore it. I need someone to urgently contact me regarding my vehicle. I made payments to them, received an sms with that amount still outstanding. I need to make arrangements, and i cannot get in contact with anybody. Tried to contact Livia Krishna via her email that i received via sms. Still no response. DID YOU RECEIVE MY PAYMENT?! contact me regarding arrangements!!!!
Terrible service. I wish Temu didn't use this courier. Very bad tracking updates. Terrible delivery service. They would have deliver Friday. It is now Tuesday. Yesterday morning someone told me they will be delivering, it is out for delivery in the courier vehicle. I AM STILL WAITING. Now the update says it is at the depo again. Nothing further. Their live chat isn't even working. And have you seen all the negative reviews on this courier?
I made an arrangement with Jack McGregor at Planet Fitness regarding my outstanding amount. I paid an amount 12 June. Then the outstanding was supposed to get written off. It is now the 21st. No one is replying to my emails, not this individual, or customer service. No one is bothering on assisting me in how far this is. Now they phone me AGAIN to ask for the full outstanding amount, when the arrangement was made that the last bit gets written off. This is ridiculous!!!! No one is replying!!!!!!!
A debit order went of on 23 May of R2957. The same debit order went off again on 30 May for R2957, even though I was not in arrears. So on the statement from MFC, it shows that they refunded the R2957 on the 31st. BUT WHERE IS MY MONEY??? I did not receive my refund back in my bank account.
There wasn't enough money in my account for a debit order to go through. But FNB debited my savings account and caused it to be in the minus. When money came in, they took that money to make up for the minus amount. However, when I checked, FNB history says that they reversed the transaction. However, the amount was never credited to my account. Nor did the debit order go through so it was received by the other party. Thus FNB never credited my account with the debit order reversal!!!!!!
MFC deducted a debit order, even though I paid them a week before via EFT. I did not give permission for this additional debit order either. Now they owe me R1434.53. I have sent them my info and asked for a refund immediately as this is money that I need to survive on. The only reply I got was that they received my email. This was on Monday, it's Wednesday now. Still nothing.... How can you take money out of my account without my permission, PLUS ITS MONEY THAT I DO NOT OWE!
They deducted a debit order, even though I paid them a week before via EFT. I did not give permission for this additional debit order either. Now they owe me R1434.53. I have sent them my info and asked for a refund immediately as this is money that I need to survive on. The only reply I got was that they received my email. This was on Monday, it's Wednesday now. Still nothing.... How can you take money out of my account without my permission, PLUS ITS MONEY THAT I DO NOT OWE!
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