ML
Motso L
Active since Jun 2019
15
Reviews
0
Industries
Reviews
15 reviews8 months ago
Pathetic shuttle service
Servicing here and expecting a shuttle to be on time? Give them O . Empty promises, no communication whatsoever you will waste your time calling in being transferred to people who dont even bother answering their phone .i had to Uber at my own cost when dropping off the car for service yesterday morning. The driver had so many excuses. Later yesterday he called asking to come ,but a bit skeptical I said it'd fine he can pick me up in the morning as he gave me options . Pickup was supposed to be 9am its 9:36 am.hes not answering his phone the switch board lady keeps on transferring me to people who are not answering. If you cant offer a service tell clients so instead of inconveniencing us unnecessarily
0 replies
10 months ago
Team vitality customer service horrible
Team vitality is *********** After paying for my ASA license in February and been told to go collect at head office only to get the 3 weeks later to be told " your name is not appearing we cant give it to you. Making me wait an hour while they were waiting for confirmation from their senior . I even had proof of payment yet I was given a run around. Ended up cancelling all my products with them after being a client since 2018
0 replies
10 months ago
Unfriendly security personnel
Mall of the south branch please teach your security customer service etiquette Walked in few weeks ago they had just reshuffle the shelves but bot yet changed the row boards so I was with this lady on the meds side and I told her I was looking for a humidifier and a guard was not standing far off to where we were I said 'yooo they moved everything not sure where to look" and lady suggested we ask the guard. I said "hahaha he probably doesn't know as we are also confused " he took offense and started saying I insulted him and that i undermined him in front of "umlungu" I asked him where was his sense of humor his face changed and he kept on saying I have insulted him .abuti if ure going to be moody and triggered by innocent comments from customers just don't work with people .
0 replies
10 months ago
Annoying telemarketer
I canceled my cover in 2022 after getting a better quote elsewhere . Why am I am i still getting calls about a quote from Discovery regardless of me asking nicely to be removed from their database
159 replies
10 months ago
Insane charges and security not tight
A month after opening an account I was almost ****med. Received a number of a person claiming to be working from their ***** department saying someone was using my account in Phoenix they said they made a purchase at woolworths and Uber eats and I must verify my details. I was at a funeral parlour choosing a casket for my father imagine Luckily I hanged up only to later discover that the person was a ****mer self Ridiculous bank charges as well. Paying 350 for a transactional account that you hardly use is insane
0 replies
10 months ago
Worst SK CLUB service unable to unsubscribe
I subscribed to the SK club and they debit me R289 monthly. Debit goes as a purchase and not a debit order. No option to cancel the service I subscribed In March 2025 been paying without using the service I contacted their online customer support. Very rude they even blocked my email as my replies are not going through anymore . App does not gove an option to cancel..for the mere fact.that the debit goes off as a purchase its a red flag on its own. 4 months being ****med by Ster kenikor. Whatever you do just DO NOT SUBSCRIBE TO ANY OF THEIR USELESS CLUB MEMBER OFFERINGS I would rate a 0 if it was possible
0 replies
12 months ago
Exceptional customer service
Thanks Tanya for always taking care of your client's needs. Not only is Intergrisure reliable but the service is exceptional and claims never take long and the support system i get from my broker is everything 🥰
58 replies
13 months ago
Horrible service from team vitality !
Horrible service ! Imagine paying for a license then three weeks later struggling to get a license because the whatsapp line is operated by *********** people How do.tell a client that their license is ready for pickup when you haven't updated the spreadsheet? I am so over the incompetence of vitality people . I do know.they.wont even address the issue as they are being rated 1 star For such a big company this is absurd !
0 replies
23 months ago
Reviewing portfolio
Tanya is the best I wasn't happy with my new premium and she made sure she called and discussed the contents with me ,she was also patient as I asked so many questions. Thanks Tanya for your continued exceptional customer service. We appreciate you.
53 replies
27 months ago
The consultant was very helpful and assisted with registering my claim amd also transferred Me to the
The consultant was very helpful and assisted with registering my claim amd also transferred Me to the.relevant departments I spoke to two friendly gentlemen with exceptional client service
58 replies
Review Distribution
5 Star
5 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (66.66666666666667%)