BM
BENSON M
Active since Jul 2019
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
Bad Service and Unprofessional
We have been waiting for a refund from Pienaar Bros since last Friday. Despite multiple follow-ups and phone calls, the refund has still not been processed. We spoke to their team the day before yesterday and again yesterday, and clearly indicated that the refund is urgent. Each time we are given different excuses, and our calls often go unanswered. This delay is extremely frustrating as the refund is urgently needed. We expect Pienaar Bros to process the refund immediately and provide proof of payment without any further delays
0 replies
3 months ago
Extraordinary Services😊😊
I write to give my highest commendation to Ms Khanyisa Mpofana for the truly phenomenal service she delivered. Her relentless commitment, exceptional diligence, and uncompromising professionalism were extraordinary. Through consistent calls, emails, and messages, she demonstrated an unwavering determination to keep me fully informed and ensure my matter was resolved with precision and care. Her work ethic is exemplary, rare, and sets a gold standard for customer service excellence. Ms Mpofana is an outstanding asset to Capitec, and her dedication deserves the utmost recognition.
56 replies
4 months ago
Very bad service and don't bother give feedback
My bank card was blocked for suspicion activity ,i tried going to the branch ,sent them several emails and so tried texting on whatsapp still no feedback ,every agent sing same song they haven't received feedback from ***** department they will send follow up email but seem like they have ghost ***** department cos they don't bother with feedback
112 replies
5 months ago
Stay away from this company !!!!!!!!
Received bad service from TSUNDZUKA TLAKULA been enquiring about my refunds whole month ,only reply emails when it's suit her ,been waiting for my refund whole month ,when i got a quote and statement i picked up that i was charged for things that are not even there,even tried calling their call center with no luck
53 replies
31 months ago
****mer !!!!!
stay away from this company ,they are ****mers,liers and they only want to communicate with clients via WhatsApp ,don't waste your time and money ,Lesego Monyatsi even have lot of cell numbers because she keeps on ****ming people and changing numbers
0 replies
31 months ago
Nonkululeko Ke Star 🌟🌟🌟🌟🌟
Nonkululeko(Manager )From Burger King Lambton She such an amazing soul ,i had issues with my order she went extra miles to ensure iam a happy customer ,Customer satisfaction is very important 😊😊😊iam very happy i will definitely go there to thank her personally
0 replies
34 months ago
agent **** to me say...
agent **** to me saying I need to give 30 days notice period which according to my understanding car insurance is month to month contract no notice period
53 replies
49 months ago
I would like to writ...
I would like to write a review about Dial direct.... I dealt with Lady called Thulisile Miso she was very friendly, very helpful and pay attention to details, she answered my questions with confident and I was assisted very fast..... They should hired more individuals like her 😊
74 replies
60 months ago
Awesome service
Awesome and Effective Service From Nkosinathi In Online support....
53 replies
Review Distribution
5 Star
7 (46.666666666666664%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (53.333333333333336%)