ZM
Zikhona M
Active since Jul 2019
5
Reviews
0
Industries
Reviews
5 reviews53 months ago
Stop using skynet as a business courier
Skynet didn't deliver my parcel and said I wasn't home. This is a lie as I am working from home and had no school run on December 2nd, they didn't show up and they lied
265 replies
65 months ago
Great customer service
I used brackenfell plumbing services as they are recommended by my insurance. Their service is a superb. They call and they give you a timeline and they do exactly what they said they would do and their level of readiness to deal with emergencies is great. Their service personnel treats customers good and I had no complaints about their service after they were complete.
0 replies
65 months ago
Putting their customers first
I had a geyser emergency and I am insured by A&G. I logged the request online at 22h00 and by 15h00 the next day the geyser was fixed. They called the morning and linked me to a service provider and the issue was resolved. Their service is outstanding.
56 replies
65 months ago
Takealot clothes are disgusting and the business is unethical
I have been using Takealot even before Coronavirus but even more so since. I ordered a top on their website and the top I received was completely different to the one I ordered. I logged it for return as I had no interest in it. As per their email, I copied the RRN number provided used the same box I received it and waited for collection which happened two days after the RRN was logged. I took a picture of the barcode on the top and I noticed it actually had two different item descriptions. One that matches the top on the packet (striped) and one that matched the top I wanted. I told them this on the email. The top was collected and I didn't receive any email. I checked online and I found that the status of the return was declined and concluded and no reasons were online so I called them. The first agent told me the return was declined as the top had a coffee stain (what!!!) and I asked them to log an escalation as I knew nothing of any stains on the top I didn't even took note of. Nothing happened until I called them again and the next agent told me that the reason for the decline was not only a stain but also a funny smell (what!!!) So they sent me a top that was dirty with stains and smelled. I asked for another escalation and for someone to get back to me. I spoke to an agent who told me I needed to send them a picture of the top in the condition I received it, I don't have it. I barely took note of the top so why would I give it a photoshoot? Apparently I must now be blamed for this top that they sent me and they are of the opinion the matter has been settled. Needless to say, I feel offended by their treatment. What I find even more disgusting is the fact that they sent me a top that they now claim was dirty and smelly. How did such a top even get sent out, let alone how it ended up with two different labels from two different suppliers? The top I ordered was sold by Superbalist and the one I received is listed on their website as I saw It First. I am asking for yet another escalation as I had nothing to do with the condition of the top. I need to report this further as they are disgusting and this should never happen to anyone.
0 replies
82 months ago
DSTV unexplainable disconnection Fee
I pay dstv R399 via debit order on the 25th, I wake up on the 27th with my service disconnected due to non-payment. I get an sms at 8h15 saying my account is suspended. The next sms is at 10h15 thanking me for payment, I have been reconnected with a R50 fee and that the next next debit order on 25 August is now R499. The debit order didn't bounce. I call the call center, using my airtime and I am told the systems are down. If DSTV is going to be a cause of stress they must let me know so I can cancel the service. If a cent more than R399 is taken from account, I will cancel the service. This is a warning from a very unhappy customer.
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)