NN
Ntwenhle N
Active since Jul 2019
17
Reviews
0
Industries
Reviews
17 reviews5 months ago
Disappointed at first fir women
I'm writing to express my disappointment and frustration with the service I received from first for women. I recently purchased a value-added cover for rims, tires, and dents, but the experience has been marred by miscommunication, inaccuracies, and delays. Initially, I was told that I needed to take my car for an inspection at Glassfit to activate the cover. After completing this step, I called to confirm, only to be informed that the cover wasn't active because it was still in the quote stage. Despite this, I was offered another cover, which I accepted. However, the policy number and premium amount changed. To make matters worse, I was told that my cover would start on December 1st, with the first debit order on December 8th and subsequent orders on the 28th of each month. But as of today, December 8th, there's been no debit order, leaving me wondering if I'm truly covered. I'm extremely dissatisfied with the lack of clarity, consistency, and follow-through on your end. As a customer, I expect better. I'm requesting that they investigate this matter, provide a clear explanation for the issues, and take immediate action to rectify the situation.
70 replies
5 months ago
Christina called to advise they got an alert on my car with a very professional manner of approach with sense of urgency
Christina called to advise they got an alert on my car with a very professional manner of approach with sense of urgency.you could tell that if I needed their help she was ready to do something quick to assist me. Much appreciated.
70 replies
5 months ago
Great service from Christina at Car Track
Great service from Christina at Car Track. She called to let me know they'd received an alert on my vehicle, and I really appreciate her proactive approach. Thanks for keeping my car safe and secure, Christina. You're doing a fantastic job
70 replies
5 months ago
Here's a short positive review: "Great service from Christina at Car Track! She called to let me know they'd received an alert on my vehicle, and I really appreciate her proactive approach
Here's a short positive review: "Great service from Christina at Car Track! She called to let me know they'd received an alert on my vehicle, and I really appreciate her proactive approach. Thanks for keeping my car safe and secure, Christina You're doing a fantastic job!"
0 replies
6 months ago
Thabiso called me immediately after the battery got removed from my car and spoke very well with sense of urgency
Thabiso called me immediately after the battery got removed from my car and spoke very well with sense of urgency. Much appreciated.
70 replies
6 months ago
****NERS AND ******
I am so disappointed at Salaamat Motors Randfontein. Bought a car from them on the 8th of this month . Firstly they gave me a spare wheel that is not in good condition. When I complained their sales man said they will call me last week to come collect another spare wheel in good condition. On Sunday the 16th same month I got stuck while was driving the car just lost power. Got someone to Jumpstart me so I get home cause I was 2 minutes away from the car. The car had to be Jumpstarted 3 times for me to reach home. The following day decided to go buy a new battery, the car functioned fine. Yesterday I got stuck again while using the new battery which have only 3 days. Asked someone to Jumpstart me. The guy advised me the Alternator is faulty it's not charging the battery. The reason I'm disappointed is because this was never disclosed to me when I was buying a car. I paid the dealer full amount in cash but now I'm spending more on a car that is not even a month old. If there is anyone who can help me or lawyer to assist me in fixing this or getting my money back.
0 replies
8 months ago
Finchoice is a big big ****
I am so disappointed at Finchoice. After so many years of doing business with them iv never experienced the poor service like the one iv been dealing with with the them this year.iv never regretted doing business with any company like I do with them right now.i sent them an email with proof of document for my new account for them to move my debit order from old account to new account. Gues what since then iv been making manual payments cause they keep saying my account is in arrears. They called me several times I keep telling them my new banking details still no debit orders I make manual payments of which they also charge me more cause their system flag my account in arrears. Last month I made payment on the 27th after a week they called saying I did not pay and had to pay extra R380 cause they did not update my payment on their system. My credit score is affected cause now for the months they did not debit my account is flagged as unpaid.i sent them several emails asking them to submit proper and correct information to experian and clear score they keep asking me to submit transunion report not clear score and experian.today I called them to ask why they didn't debit cause the money is still on my account the call got cut and their collection department did not get back to me even after I advised my airtime might cut the call it low. When I log in to their website I get a message that my account is in arrears I must set new payment method .mind you it is still the 27th but im already flagged as someone who missed payment.after 100s of calls and confirming my pay date and banking details I still get this nonsense of message.
140 replies
33 months ago
SHOPRITE DOBSON VILLE BAD SERVICE AT MONEY MARKET.
Can something be done about Shoprite Dobson ville money market. The service there is very bad. They are always short stuffed and the few that you find on duty is not showing any enthusiastic about their job.no one even boarder to update clients if the system is slow or not working or what's so ever.
0 replies
56 months ago
STRUGGLE OF PAID UP LETTER.
IM VERY DISAPOINTED AND VERY ANGRY WITH FINCHOICE.I REQUESTED A PAID UP LETTER ON TUESDAY FROM THEM SO THAT I CAN APPLY FOR A LOAN IN A DIFFERENT INSTITUTION WHICH I NEED AGENTLY ,BUT UNTIL TODAY I HAVENT GOT IT.IV CALLED THEM MORE THAN 10 TIMES BUT I KEEP GETTING DIFFERENT STORIES FROM DIFFERENT AGENTS.AT FIRST I WAS TOLD THAT ILL GET THE PAID UP LETTER AFTER 3 HOURS,I WAITED IN TOWN THE ENTIRE DAY WAITING FOR IT SO I CAN COMPLETE A LOAN APPLICATION AT THE BANK.LATER WHEN I CALL AN AGENT TOLD ME THEY FORGOT TO UPDDATE MY PAYMENT ON THEIR SYSTEM THEY HAVE TO UPDATE IT FIRST THAN ILL BE ABLE TO GET THE LETTER AFTER 24 HOURS.AFTER THAT 24 HOURS I CALLED THEM AGAIN WHICH WAS YESTERDAY,I WAS TOLD THAT THE LETTER IS AWAITING AUTHORIZATION PARTY TO AUTHORIZE IT.IN FEW MUNITES AFTER THAT CALL I GOT A RESPONSE ON THE EMAIL I SENT THEM ON TUESDAY SAYING IN ORDER TO GET THE PAID UP LETTER I HAVE TO CLOSE MY ACCOUNT COMPLETELY WHICH I ADVISED THEM TO CLOSE IT EMMEDIATELY.AFTER FEW MINTES I CALLED AGAIN SPOKE TO ANOTHER AGENT SHE TOLD ME MY ACCOUNT WILL BE CLOSED IN 30 MINUTES TIME.AFTER 30 MINUTES I CALLED THEM AGAIN TO CHECK IF ITS COLESED,ONLY TO FIND OUT THAT ITS NOT,THE GUY I SPOK TO TOLD ME THE LETTER WAS SENT TO ME ALREADY BUT I HAVENT RECIEVED IT BECAUSE THEY EXPERIENCING A TECHNICAL ISSUE ON THEIR SYSTEM AS SOON AS ITS RESOLVED ILL GET THE LETTER ON THE SPAM ON MY EMAIL. I ASKED IF THIS WILL TAKE A DAY,A WEEK OR A MONTH?HE SAID NO.ARROUND 5 I CHECKED MY EMAILS BUT THE LETTER WASNT THERE,I CALLED AGAIN THE LAST AGENT I SPOKE TO SAID MY ACCOUNT WILL BE CLOSED BY THIS MORNING AND ILL GET THE LETTER AUTOMATICALLY.GUES WHAT,THE LETTER IS NOT THERE AND THE ACCOUNT IS STILL ACTIVE WITH MARKETING STRATEGIES FOR ME TO TAKE THEIR LOANS.I REGRET THE DAY I STARTED DOING BUSINESS WITH FINCHOICE AND NOW I HATE EVERYTHING THAT HAVE TO DO WITH IT NAME .MY LIFE HAVE TO BE ON HOLD JUST BECAUSE I SINGNED THE DEAL WITH GREEDY AND UNPROFFESIONAL INSTITUTION WHICH DON'T WANT CLIENTS TO MOVE TO OTHER INSTITUTIONS EVEN IF THEY DONT MEET OUR NEEDS AND EXPECTATIONS.
284 replies
56 months ago
HOW CAN IT BE SO HARD TO GET A PAID UP LETTER?
I AM SO ****ED AND VERY ANGRY WITH FINCHOICE. FOR THE FIRST IN A YEAR OF DOING BUSINESS WITH THEM THEY DECIDE TO TREAT ME LIKE SOME PIECE OF TRASH.I SETTELED MY LOAN MIDDLE SEPTEMBER KNOWING THAT BY THIS TIME I DONT WANT ANY DEBT ON MY NAME.YESTERDAY I REQUESTED A PAID UP LETTER FROM THEM SO I CAN APPLY FO LOAN AT CAPITEC ,I WAS TOLD THAT THEY FORGOT TO UPDATE MY PAYMENT ON THEIR SYSTEM ,HOW CAN YOU FORGET SOMETHING SO IMPORTANT ?ISNT THAT YOUR DAILY RESPONSIBILITY AS AN EMPLOYEE TO UPDATE CLIENT'S IMPORTANT INFO OR CHANGES ON THEIR ACCOUNTS?WELL I WAS TOLD TO WAIT FOR APPROXIMATELY 3 HOURS TO GET MY PAID UP LETTER,AT THAT TIME I WAS IN CAPITEC APPLYING FOR A LOAN.WHEN I CALL THEM AGAIN DURING THE DAY YESTERDAY THE AGENT I GOT TOLD ME SOMTHING DIFFERENT FROM WHAT THE FIRST AGENT TOLD ME.TODAY IN THE MORNING I CALLED THEM AGAIN I WAS TOLD THAT ILL GET MY PAID UP LETTER AFTER 24 HOURS FROM THE TIME IT WAS REQUESTED YESTERDAY,COOL I WATED TILL 11AM FOR THAT 24 HOURS.I GOT AN EMAIL ADVISING ME THAT IN ORDER TO GET A PAID UP LETTER I HAVE TO CANCEL MY 3 MONTHS MOBI MONEY ACCOUNT COMPLETEY,WHY I ASNT TOLD YESTERDAY ABOUT THAT SO I COULD DO IT EMMEDIATELY YESTERDAY?WELL I AGREED THAT THEY CANCEL IT.AN HOUR LATER I CALLED AGAIN TO CHECK IF MY ACCOUNT HAS BEEN CANCELLED SO THAT I CAN GET THE LETTER,GUES WHAT,STILL NOT CANCELLED.I CALLED AGAIN .THE LADY WHO I SPOKE TO SAID IT WILL BE CANCELLED IN 30 MINUTES TIME.NOW ITS MORE THAN 30 MINUTES I CALL THEM,THE GUY I SPOKE TO JUST ADVISED ME THAT PAID UP LETTER WAS SENT BUT THEY HAVING A TECHNICAL ISSUE I WILL GET IT AS SOON AS THEIR SYSTM IS SORTED.IN THE MORNING I WAS TOLD THE LEETR IS AVAILABLE BUT AWAITING THE AUTHORIZING PARTY TO AUTHORIZE IT.LIKE REALLY HOW CAN SUCH A BIG FINANCIAL INSTITUTION TAKE SO LIGHT THE IMPORTANCE OF PAID UP LETTER.MY LIFE AND MY FAMILY FINANCIAL ISSUES HAVE TO BE ON HOLD JUST BECAUSE OF THEM .IM REALLY DISAPOINTED AND REGRET THE DAY I APPLIED FOR THEIR LOAN.
0 replies
Review Distribution
5 Star
6 (35.294117647058826%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (64.70588235294117%)