LR
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Active since Jul 2019
12
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Reviews
12 reviews28 months ago
Sabotage to get more business
I recently contacted Centurion Electricians also known as Fast Plumbing and Electrical (PTY) LTD according to my invoice, for assistance with my stove. After fault finding, it was found that the circuit breaker needed replacing. Once complete I was told to pay immediately and the electrician was hovering over me whilst I was on my Internet Banking app. I found this strange as all my details was given to the electrician and I could easily be found if did not pay. I later found out that my geyser had stopped working and I suspected something was done whilst changing the circuit breaker. I called Centurion Electricians and asked for them to come over have a look. I was then told a call out fee will be charged and being a 24/7 service they can only come over the next day. I later found out that the electrician had disconnected my geyser whist working on the circuit breaker. This seemed like a plan to get more money from me by causing other issues. Very dishonest business trying to trick people out of their hard earned money. The no callout fee and 24/7 service is just a hoax to attract customers.
0 replies
28 months ago
Guards dont show up
On Sunday, 10 December at about 7:30AM my house alarm was triggered. A TRSS guard had come to the complex front gate and I was called to let them in by the front gate guard. I am not sure how this helps if I am in a situation without my phone. When I signed the contract with TRSS, Gabriel had advised me that the TRSS guard will be let into the complex without needing to be called for entry. Furthermore after allowing the TRSS guard entry and waiting for them, I am told the Guard simply left because he waited too long at the gate. I am not sure what type of service this is where I am not being provided with what was promised.
0 replies
34 months ago
************* and Unskilled
I recently requested for my Fibre line to be installed and I had a technician by the name of Phillip come through. Off to a good start, Phillip couldnt open the fibre box so I had lend him some of my tools. I advised Phillip from where I need to connect but this was not taken into consideration. My own conduits was used for the installation amongst other tools. Phillip had installed the fibre cable along the hinge of my gate which doesnt close properly anymore. A few additional holes on the wall were also made which Im not sure for what. Phillip advised he will return after lunch to complete my installation seeing that Im unable to connect but seems to still be on lunch ever since. I called and spoke to Koketsu for assistance who advised she will call me back. Been waiting for that callback since last week. I emailed the complaints department but they too never responded.
53 replies
46 months ago
Being overcharged and ignored
My contract with Netstar was expiring earlier this year when I was contacted with a deal to renew my contract with a new device at a reduced rate. From the first month I noticed that my debit order was more than what I agreed to and I emailed Randy Van Wyk to advise. He told me the difference was due to VAT being added but I replied to him and mentioned that was too high, even if VAT was included. My emails was then ignored but my money was still being taken. I thereafter contacted the Help Desk and was assisted by Takalani who said he will raise it with the accounts department but again nobody contacted me and my money was taken. I recently contacted the accounts department and spoke to Jesila who advised she will bring it to Randy’s attention but still nobody has contacted me. Nobody willing to assist and I’m being charged R1500 more than my agreed contract.
268 replies
49 months ago
High Monthly Premiums for Non-Existent Service
I’ve logged a claim with Nedbank Insurance a month ago. An Assessor came by my house to inspect the damages. After 2 minutes he went outside and disappeared never to be seen again. Prudence was assigned as my claims consultant. Everyday for that week I was trying to get hold of Prudence but she was never available and I was promised that she will call me back. Eventually after getting hold of Prudence I was told my claim was rejected and a report will be sent to me. Its been over a month and I received no report and no valid reason for the rejection. I’ve contacted several Nedbank staff but nobody can find a report to provide me.
0 replies
50 months ago
Quality, Expert service at the Best Price
I contacted RSD on Tuesday to make an appointment to inspect and quote me on repairs to my garage door, within hours Martin from RSD arrived. He was very professional and well experienced, and advised me on exactly what will be done to get my garage working 100% again. The quotation was very reasonably priced compared to other quotations received. I immediately accepted and the following day Martin and his assistant arrived to perform the repairs. In roughly 2 hours my garage door was fixed and was working better than when it was brand new. The service I received from Martin and his assistant was exceptional. I would recommend RSD Garage doors for all garage door requirements as they provide quality, expert service at the cheapest prices as well as being very fast.
0 replies
55 months ago
Nobody to Assist
I’ve requested several times to BMW requesting for a quotation on the BMW Black Oil Service Plan and I have not received any feedback in almost 3 months. I’ve emailed BMW Centurion, InformationOfficer and completed the online requests but no response.
0 replies
63 months ago
Jason-Referral Scam
I've recently placed a referral using the outsurance App and it showed I would receive a R1000 discount upon a successful referral. The following day I was contacted by Jason who advised me that he will contact my referral and will link it to my account and promised I will receive the referral discount. My referral was successful and I thereafter received an sms stating only R400 will be discounted to me. Jason had lied to me to gather personal details of my referral. I will no longer be making any referrals due to this incident and would like Jason to advise why such dishonesty was actioned.
112 replies
71 months ago
Kia Centurion/Lazarus Motor Company Service Scam
On the 4 June I had my Kia Picanto Serviced at Kia Centurion/Lazarus Motor Company. My vehicle was not fully serviced and according to Job Card RK013836, none of the filters were replaced and as seen on the given documents my brake fluid should have been replaced but it was left at the given level. On the 7 June I raised a complaint with Kia and it was handled by Nasiphi Lekota. A week later I received a response saying as this was a special that I have purchased for R2000, none of the above items was to be done. Although stated on the Kia Service Menu and Vehicle condition status report these items were to be replaced, the Service was marked as 100% complete. The Dealership has failed to maintain my vehicle and has put my family and I at risk by giving me incomplete service that will also reduce the lifespan of my vehicle.
105 replies
71 months ago
No Stock, No Refund
On the 24 May I placed an online order with Secret Corner, the following day I was informed no stock was currently available. I then requested a refund and provided my banking details. On the 1 June I sent a whatsapp message asking for feedback and received no response. On the 3 June I sent an email and again received no response. I contacted the shop directly asking for the progress of my refund and was advised that will be processed possibly the following week. That week has past and still no refund or feedback.
315 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
11 (91.66666666666667%)