NA
Neo A
Active since Aug 2019
29
Reviews
0
Industries
Reviews
29 reviews6 months ago
Outstanding balance
Good day Rudzani, Yolanda I'm shocked to hear that my account balance has ballooned to R2,473.88. As previously mentioned, I've been making regular payments since January, but your system only reflects the September payment. I'd appreciate a detailed breakdown of the outstanding amount, including any interest or fees app****. Furthermore, I request evidence of your attempted calls, as I don't have any record of receiving them. I'd also like to know why I haven't received any updates or communication from your team since our last conversation on October 9th. To resolve this, I'd like to propose the following: 1. Provide a detailed breakdown of the outstanding amount. 2. Offer call recordings or evidence of attempted calls. 3. Review and update my account balance with the correct information. Looking forward to your prompt response. Best regards, Neo Aphane
53 replies
6 months ago
Outstanding balance/ paid up letter
Dear Avon, I'm writing regarding a letter I received from Deal-Flow (Gugu Langa and Beverley Davids) about my brother's outstanding balance of R6.79, dated 23rd September. Given the small amount, I'd like to request that this balance be written off. The bank charges alone would likely exceed the payment amount - even EasyPay charges around R50 for transactions, making it impractical to pay such a small amount. I've yet to receive feedback or a paid-up letter. Could you please look into this and provide an update?
0 replies
7 months ago
Follow-up on Disputed Outstanding Balance
Dear CSS Team, I'm writing to follow up on my email dated 17th September, regarding the disputed outstanding balance of R2000+ that your company claimed I owe to Truworths. As I mentioned earlier, I've been paying Easton Berry Attorneys since January, and I have proof that the outstanding amount cannot be as high as what you've stated. I'm still awaiting your response and clarification on how the balance has increased despite my consistent payments. I've tried calling your office, but the number seems non-existent. I find it unprofessional that I'm not receiving any feedback or communication from your team. I urge you to investigate this matter and provide me with a detailed breakdown of the outstanding balance. I request that you rectify this discrepancy and adjust the amount accordingly. If I don't hear back from you within the next few days, I'll be forced to explore other options. Please find below the details of my previous email and the outstanding balance attachment sent on the 16th: - Previous email date: 17th September - Outstanding balance attachment date: 16th September I expect a prompt response and resolution to this matter. Sincerely, [Your Name]" And here's a shorter message you can send: "Dear CSS Team, This is a follow-up to my email on 17th September regarding the disputed outstanding balance. I've yet to receive a response or clarification on the amount. Please investigate and provide a detailed breakdown of the balance. I've tried calling, but the number doesn't seem to exist
212 replies
11 months ago
Excellent
I’ve been using Ubuntu Markets for a little while now, and overall, it’s been good experience. The platform is simple to use, and I like that they’re FSCA regulated. While I’ve had some trouble reaching them by phone at times, their email support usually gets back to me. Though there can be a slight delays during busy markets hours. it’s solid option for casual trading, and I’m hoping they keep improving their support
53 replies
14 months ago
Cancellation
I've requested about a month ago that someone from matrix to call me, I haven't even received a call from them.
53 replies
18 months ago
Credit card
I'm experiencing difficulty contacting FNB's Credit Card Department. Despite multiple attempts, my calls are being cut off after entering my reference number. Could someone from the Credit Card Department please call me back. Thank you.
159 replies
20 months ago
Avon care / Justine tissue oil
I'm obsessed with Avon "Avoncare"Justine "tissue oil"range! The moisturizer leaves my skin feeling soft and hydrated, while the serum reduces fine lines and wrinkles. I've tried similar products from other brands, but Avon Justine's quality and affordability stand out. The customer service is also top-notch! Highly recommend.
53 replies
22 months ago
1 life
Hi there I would like to cancel my 1life policy, due to personal reasons
53 replies
22 months ago
Truworths account
I would like for you guys to stop sending me sms regarding my payments i am making payments so there no need to send me countless sms in a week Also I would like to get a statement of the balance because your call centre isn't helpful s
53 replies
Review Distribution
5 Star
1 (3.4482758620689653%)
4 Star
2 (6.896551724137931%)
3 Star
0 (0%)
2 Star
3 (10.344827586206897%)
1 Star
23 (79.3103448275862%)