AC
Allan C
Active since Aug 2019
6
Reviews
0
Industries
Reviews
6 reviews39 months ago
Miche Holworty respo...
Miche Holworty responded timeously with excellent results.
132 replies
77 months ago
DEBON WHERE"S
Whatever you do, NEVER EVER make an order with the Queensburgh Branch to make a delivery. We did, order no. 109, on December 22, 2019, what a mistake. Unfortunately, my son-in-law paid for the order, before it was unloaded, or we would not of paid. Apart from leaving one of our orders off the delivery, they also delivered one of our orders, with tomato's, which was, specifically requested, to be excluded. I cannot blame the call centre for the mistake as the invoice stipulates the excluded item. When we contacted the branch, the manager, she blamed the driver, for not collecting everything. This does not explain why the order was wrong. My daughter is allergic to tomato's and if she had not checked first, she could of ended up in ICU. Despite the fact, that we informed the store directly, of the wrong and missing order and the store blamed the driver for not collect the missing item, it took an extra hour for driver to return with ONLY the missing item. Whilst waiting, almost 2 1/4 hours after the order was placed, my wife eventually got hold of SIZA , (the supposed store manager), she became agitated and told Siza that she was useless and did not know how to deal with customer complaints. I again, tried to get our order sorted and eventually got hold of Siza, almost 2 1/2 hours later, she told me that we were at fault because we wanted to keep the driver with us until she organised our correct order ( 1/2 hour previously). WE WERE VERY FRUSTRATED after the very poor service for the previous 2 hours, so when the driver did deliver we locked him in for a few minutes while trying to get hold of SIZA, to sort out our problem. Eish what a waste of time. We let the driver go 2 minutes later, as he was a bit concerned, knowing that Siza, would take the time delay, out on him. The owners of DEBONAIRS look into this matter and to take serious action against the owner of this franchise and its staff. This unprofessional service from them is detrimental to the business as a whole, as I Personally, would NEVER buy anything from them again and I Will let everyone of my family, friends and acquaintances know of my Horrible experience and recommend that they also boycott the entire group.
61 replies
77 months ago
Tissolli
I phoned, Tissolli and have had excellent service from Marcell. She listened and dispatched my replacement parts speedily. Congratulations
0 replies
80 months ago
Internet options
I cannot fathom why Telkom can charge a higher price for a 10mbps uncapped ADSL line (R849.00pm), compared to a 10mbps Fibre (R799.00). Why should I have to pay R50 more for an outdated (Copper) ADSL line, when (Technically better) Fibre is the best option, but unavailable in my area. My other option is LTE which has 2 packages, Business hours 12am to 5pm at R599, or All hours at R899, I am very seldom on the internet between midnight and 5 pm (I work). So comparing the options, that are available to me, I have come to the conclusion that Telkom wants me to pay more to upgrade from my current 4mbps ADSL line to an All Hours 10mbps LTE, as opposed to just upgrading to a 10mbps ADSL line. I wish that Telkom would come up with reasonably priced option for the working-class people.
0 replies
81 months ago
****ING useless
2nd review as still waiting for promised response. ****ING useless company
210 replies
81 months ago
RCS USELESS GROUP
I am extremely unhappy with RCS Fraud department! 2 months ago I had a fraudulent activity on my account - a purchase was made that I was not aware of and it managed to overdraw my account. I reported it and was told that the purchases were made in another province. The service team told me that I can expect an answer within 21 working days. Well hello still zero response 21 working days have come and gone, still, I have not received any calls. Will I be receiving a call? I had a look at the reviews, in the last few months, there have been a huge amount of customers with the same issue. What am I paying insurance for on my account.....
105 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)