RP
Riaan P
Active since Aug 2019
100
Reviews
0
Industries
Reviews
100 reviews2 months ago
Customer care manager LARATO unwilling to assist and being rude.
Still having the same internet issues for the last 3 years. I have phoned customer care just now again. I talked to so called manager named LARATO from customer care team . Very rude and was unwilling to assist. Just stating AGAIN that it will be send to the back office. Not willing to assist to speed up this matter. Very very unprofessional service delivery
112 replies
4 months ago
Customer care manager refuses to assist because I'm also recording the call
I just made a call to vodacom custom care line. Stating that I am recording the call for my security. And I request to speak to a manager. The person (not going to state his name here) refused to help me because I am recoding the call. But vodacom is recording my call. Internet is off again and I needed assistance
112 replies
4 months ago
Late delivery.
Yet again. Dissatisfied with the services provided. Contact via WhatsApp and the agent didn't help. Delivery is late and I don't get awnsers when I will receive it.
0 replies
4 months ago
Excellent service at Hartbee****rt branch from Zoë (Zoloyiso Munyu)
Hartbee****rt branch. Received excellent service from Zoë (Zoloyiso munyu). Always a pleasure to work with great people like she is.
53 replies
4 months ago
Won't recommend doing business with this company. Just gives you Grey hair and lots of frustration.
I've cancelled their services a while back as I would have paid them more than to just pay directly. But is still waiting for documentations for months now. Asked on the WhatsApp chat line and they just don't respond. I would not recommend doing business with the company.
0 replies
5 months ago
Worst communication in a long time
Won't recommend this company. Have the worst communication that I have received in a long time.
53 replies
5 months ago
Vodacom is *****ING from their clients!!!
Vodacom 4g internet just goes down. I have 4 from 5 bars of signal when I log into my router. But no internet. When I manually change to 3g I get 3g internet speed. This problem has been going on for 2+ years. On a weekly basis. I've mail CEO's office and still no resolution has been coming up. I've included ICASA and still no resolution. If I call the customer care line it takes 30 minutes to hear they will escalate it to the network team. Hellopeter response from Vodacom is just as useless as the person phone me once to acknowledge the that I have logged it and then nothing afterwards. **** communication from the leading communications company in RSA. Vodacom is *****ing from me. If I pay for a service I would like to receive the service.
427 replies
5 months ago
Not recommended
I won't recommend to try to sell a vehicle to this company
0 replies
5 months ago
Vodacom problem persist for 2+ years
Have been having a problem for 2+ years where 4g goes down. Vodacom everytime makes an excuse to the problem but it returns constantly. Have lodge a complaint with ICASA and still vodacom does not fix the problem. Have send mails to the CEO's office and still the problem persists. Useless......
53 replies
7 months ago
Worst F. U. C. K. I. N. G. Driver attitude. Didn't pitch 2 days for a pickup. Got arrogant with me try to follow up.
The driver said to collect Thursday. Didn't pitch. Waited the whole Friday. When I reply to the WhatsApp he got arrogant with me. Totally unacceptable Driver nr. 0. 6. 5. 8. 9. 8. 9. 7. 0. 2. Name: Gee Simons According to the WhatsApp profile
53 replies
Review Distribution
5 Star
17 (17%)
4 Star
1 (1%)
3 Star
0 (0%)
2 Star
2 (2%)
1 Star
80 (80%)