Active since Sep 2019
"Reliable Online Store" (https://reliablestore.co.za) is a ****. They have an extensive catalogue of goods available. When you order something and pay for it, they send e-mails informing you that there are delays in the delivery, keeping you waiting indefinitely with many stories. They take your money but do not deliver the goods. I am already waiting 3 months for delivery, which, obviously, will never come!
My Mercedes was smashed where it was parked in its normal parking bay. The car was a total writeoff. The driver of the car that caused the accident was insured by OUTsurance. Her liability was never in dispute. OUTsurance established that the book value of my Mercedes was R46.000 (even though its value to me was easily more than R100.000) but they also decided unilaterally that the salvage value of the wreck was R20.000. So, they paid R26.000. I managed to get rid of the wreck for R3.000 after contacting 5 s**** yards. OUTsurance's unilateral decision that I would get R20.000 salvage for the wreck was theft, pure and simple. We are forced to sign approval as otherwise any payment will be withheld. They also know that individuals will not easily seek justice in litigation. All that gives them the power to steal from their victims. But it does not absolve them of their highly immoral and dishonest behaviour. I am really very sorry for all their clients, who will for sure be also their victims as soon as a claim arises.
After the suspension mechanism of my rather old office chair gave problems, Zippy Office Furniture really went out of their way to find the correct replacement mechanism. I was highly impressed by their quality of service and their dedication to solve a rather difficult problem. Exceptional!
Saturday 3 July 2021 at 17:00h, my wife (the patient) and I arrived at Emergency Centre, Kloof Mediclinic, Erasmuskloof. After 2 hours waiting, they still could not tell us when it would be our turn. Explanation: we were green coded, while all other patients were yellow or orange coded. We understand that yellow has priority above green, but surely not to the total exclusion of green. If they had told us at registration that we had no chance of being attended to, at least we could have been sick in the comfort of our home, rather than waiting endlessly on their highly uncomfortable cold steel benches. Eventually, we gave up and returned home without treatment. They do not seem to understand that green coded patients are also people, suffering from an illness, needing attention and treatment. Surely, they could fit in a green coded patient in between yellow or orange from time to time. Surely, when a green patient has waited for hours, she must also be given a chance. The Emergency Centre at Kloof Mediclinic was a nightmare!
In October 2020, the backrest of one chair cracked without good reason. I brought the chair to the store in Centurion, where I bought it. They registered a repair request and instructed me to take it back home. They would collect. As nothing happened I went back to the store on 16 November 2020. They re-registered a repair, gave me a reference N° Co-Furn-20201116-1293 and instructed me to follow up on tel N° 086 171 7273. After many phone calls with many promises to collect but with no followup, I went back to the store on 28 December 2020. They reconfirmed the booked repair and instructed me to follow up at tel N° 010 133 1079. Many phone calls later, the last on 13 January 2021, there still is no follow up whatsoever. At each phone call they promise to call back to confirm a collection date but nothing happens. Their service is literally zero!
Advanced Climate Solutions installed a central air conditioner system to cool the whole house in the summer and warm it in the winter. Their quality, service and reliability are remarkable. I needed some adjustments after installation and each time they arrive the next day. One call, or one e-mail or one Whatsapp and they are there to attend to your request. I am very happy that is used them for my system.
We booked for 3 persons table 22 at the window for 12:30h. On arriving, the table was occupied. They said we reserved for 11:00h. LOL. They served Starters and Main course together at the same time! After we refused the main course until finishing our starters, the main course was later returned. It was obviously heated up in the microwave. A potentially good meal was thus made rubbery and tasteless. To compensate for the shocking service, the manager offered us a cappuccino on the house. We ordered 2 with foam and 1 with cream. Also that was impossible to do: they brought 3 with foam. When paying, we rounded the bill up with tips to R600. One guest paid R200, the other 2 would paid R400. Also that was a problem. The waiter needed a calculator to deduct R200 from R600 and in the process did it wrong!!! Never ever did I experience such total lack of job knowledge or experience.
Biddulphs' team attended to my moving today. There were a few particularly difficult items to move out and to move in. It looked very obvious that a large headboard would not go in, due to a very narrow and short passage. After I had given up already, they persisted and turned it around in all directions until they finally succeeded. Indeed, they made possible what looked totally impossible. Their care and dedication in general was wonderful. I was very lucky to have chosen Biddulphs to handle my moving.
Beware of this company. They sell motorised recliners, beds and s******s for the aged. They come to your house with a sample recliner or a sample bed. They use high pressure selling, starting with an extensive inflated price, then giving huge discounts, which are only valid during that demonstration, or so they say. Never sign a purchase contract during that visit. Allow yourself 3 days to cool down and to evaluate without their intensive pressure. Rest assured, what they are prepared to sell for a certain discounted price today, they will sell it for the same price 3 days later. Even so, be extremely careful. Look for shrewd wording and false promises verbally and in their contract. Do not sign their Sales Agreement blindly. Be extremely careful: “additional” does not mean to them additional. Even after they made an incomplete delivery as per our discussions, they first refused to admit the error. Later they undertook in writing to supply the missing set. Yet even later they requested half payment of the missing set. I would not touch them with a 10-feet pole.
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