AM
Abraham M
Active since Sep 2019
10
Reviews
0
Industries
Reviews
10 reviews5 months ago
Appreciation for excellent advise and great service
I would like to send my sincere appreciation to JD for the wonderful customer service, patience and sound recommendations. You were patient, understanding and very good at providing potential solutions to my pressure pump problem. The price on the pressure pump is equal to none, and my water pressure [problem has been resolved. Thank you once again.
0 replies
10 months ago
KFC Bosruin Village Terrible customer (non-service)
I arrived at the establishment and found that the drive-thru, which is what we always use when ordering at this KFC, was not working, and then we went inside and used a Kiosk for ordering. Little did I know that we would be in the KFC take=-away place for almost an hour. I received my order sms confirmation at 19h02, and when I went to enquire about the dealy with my order, it was 19h55. I was surprised that people who came after me, ordering what would raiditoinally take longer to prepare than my son's requested Streetwise 3, were served before me. My order number was 2146, people with order numbers 2159 and beyond were serviced before. When I asked the ladies how does the system at KFC work, I was just given a look, and a glance....then everyone carried on with the very same system.....of giving people that came after me their orders. I was in shock, I was with my daughter, and I asked again, not wANTING MY DAUGHTER TO SEE HOW IRRATE I WAS ALREADY! Then casually, I was given my food, no comment, no apologies. I then asked for the Manager, Modiselle, who really did not do anything to to sort out the situation. One of the craziest things about this situation is that my son is such a KFC Fan, we order there at least 4-5 times a week! I got home and I was distraught...my son was in a state.....thank you KFC for no service. I have never experienced anything like this! I am one of those customers that rave when I have been given great service, trust me.....but now with horrible behaviour of staff, and total diregard for the customer, KFC should let me know if they need help with training their staff on customer service....I WILL EVEN DO IT FOR FREE!!
0 replies
19 months ago
FASTA Customer Neglect - Non-Reponse
I made a payment settlement on a loan on the 26th September 2024. However, the money has not been allocated to the account, despite having sent multiple emails and opening multiple support calls on their online portal.
0 replies
29 months ago
NoPBX Excellent Customer Service
NoPBX Always responds to our queries and has thus far, resolved 100% there of!! Welldone, keep up the great customer service. We are learning so much from you.
0 replies
41 months ago
Settlement Letter Received - Well Done Mandy
After getting a telephone call from Mandy Ramela - Cell C Social Media Department (and after I had really ranted about their service).....she listened, acted, forwarded my request tot he relevant Department, and within 2 hours, she had called me again, after sending me a follow-up email. And guess what? She has forwarded me the Settlement Letter. Thank you Mandy and whoever else in your team was responsible for making sure that I get my letter. Please she tells me they have forwarded my information to the relevant credit institutions for the update....thank you.
132 replies
41 months ago
Cell C is a Fraud - Paying them is not worth it
I have had an unpaid debt with Cell C, and as a result, I was blacklisted. I have now paid the debt, but no one at Cell C has contacted me, even after I have sent countless number of emails. I was receiving countless calls and emails whilst I was indebted to Cell C, but now all I get are automated email responses!!
1644 replies
51 months ago
Dollar Thrifty Is Shunning/Misleading Its Customers - Day-light Robbery
The Terms and Conditions of Rental have changed drastically. Now they do credit checks and you need to get a minimum score of 600. The problem is that this is not EXPLICITLY mentioned anywhere on their website. (They might as well start doing criminal checks too....) So, I make an online reservation, (which is what I've been doing for almost 20 years), make an online payment of 25% of the rental value, and they accept the payment. Should they not have a functionality on their website where they get you vetted(credit check) first, at this point, before taking your money? This is the worst experience that I have had with this company. To make matters worse, I've been a client for about 20 years!!!! And I have referred so many private and corporate customers to this company. I even rented with them when I was in the US. That is how much I used to enjoy the experience. And then I went to the next company, (in Randburg),which is literally in the next building, and I received a vehicle without any reservation. Now trying to get the refund on my deposit, for a vehicle that I did not rent is proving to be more of a nightmare than the rental process itself. I have called, emailed, opened an online Helpdesk ticket, and no help to this day!! If I did not rent the vehicle, why does it take so long to return my money? I understand the process when you have rented a vehicle: they do traffic fines checks etc...
0 replies
62 months ago
Take A Lot Induction Stove Return Frustrations
I sent an Induction Stove back which was faulty; I was not aware that I needed to put the pots which came with the Stove in the package/box. I should have been told that when I delivered the stove. Anyway, I went back for the second time with the pots. Now I am being told that they cannot trace the pots because these pots were brought after the stove! How ridiculous is that? I gave the ladies the return reference number, they took pictures of the items, and now I am not getting any response from the people that I have communicating with via email. The status of my return says: Return Declined Tracking Details Reference: RRN-9b3e-cdc5 Return method: Click and Drop Date created: 2021-01-19 Status: Return concluded Date Time Status 2021-01-19 08:29 Return requested 2021-01-19 08:29 Eligibility confirmed 2021-01-19 08:30 Collection scheduled 2021-01-19 18:10 Received at warehouse 2021-01-20 10:39 Accessories missing 2021-01-23 09:52 Received at warehouse 2021-01-23 09:52 Return declined 2021-01-23 09:52 Return concluded
0 replies
62 months ago
Cell C Fibre Overdue Account
I have been Blacklisted by Cell C on an overdue account. I have tried in vain to request a settlement, but no response from Cell C!! This is really frustrating!!
159 replies
Review Distribution
5 Star
3 (30%)
4 Star
1 (10%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (60%)