WR
Waldo R
Active since Sep 2019
28
Reviews
0
Industries
Reviews
28 reviews3 months ago
PNP As Slow As Possible
PNP ASAP supposed to be as soon as possible not As Slow As Possible!!! Placed an order that never arrived - avoid avoid avoid!!!
56 replies
4 months ago
Sh&tty Powerless
Just had 3 individuals from Sh&tty Power looking at the issue we had - end result: our neighbours ended with no power, our gate stopped working. Absolutely useless. We are worst off than before.
56 replies
4 months ago
City Powerless
Numerous attempts to have someone from City Power resolve an issue. Weeks of unresolved issues being closed. Finally a truck arrived and left as soon as it started raining - no communication and zero concern for our safety (we were asked to leave our gate open for them to do an inspection). They left without letting us know that they had no intention of sorting out the issue at hand. Pathetic!!!
0 replies
8 months ago
CITY POWERLESS
Contractors installing HEXING prepaid meters. I have yet to see a response from City Power for any of the complaints logged on HelloPeter. Firstly, contractors are rude and arrogant. Secondly, they are installers ONLY!!! Unable to troubleshoot and they get defensive when you ask a question as a customer - simple question such as “why am I only able to connect in the cottage on the property and not in the main house to recharge?” Because of the inconvenience and invading the privacy of a tenant??? Thirdly, the minute there’s an issue, the contractors start telling you about the next installation and that they will be late for that appointment. A suggestion - if installers are incentivised for a “successful installation” instead of just an installation, maybe they will ensure that it’s done properly and maybe they’ll move away from installing HEXING prepaid meters.
0 replies
8 months ago
Contractual City Powerless Hexing Installers
Worst mistake having this hexing prepaid meter installed. Does not recharge in the main house and contract installers were too busy being arrogant instead of understanding that charging a prepaid meter in the cottage garage instead of the main house does not make sense. We were advised that it’s because we have solar - however our cottage has no power and that means we cannot recharge the device. Contractors chasing installations instead of actually troubleshooting was the first red flag 🚩. City power contractors rush to the next installation and when you tell them that yours is an issue after waiting 6 months to have it installed, you’re told that they can remove it and no one else will come and install it. How is that customer service??? The first device was faulty. The second device worked however the keypad was faulty. Installers know how to install and nothing else. How do contractors manage to get appointed without the necessary skills??? Not knowing how to troubleshoot then results in a supervisor being contacted and the response is “if they don’t want it then remove it!”
0 replies
12 months ago
Not a FAN!
Worst experience ever - Will rather drive without Aircon than waste time and money at Harrack! Customer service is underwhelming - they transfer you from pillar to post and zero accountability for their work. If they’re not on tea or lunch then they don’t pick up the phone and when they do pick up - never mind I’ve wasted too much time on this business already!!!
1 reply
13 months ago
Harrack Engineering Fail
Typing this review feels like a waste of time that I know I won’t get back however I wouldn’t want anyone else to have the same experience…Called twice for an invoice - waited over an hour for an email - called back - spoke to George who advised that he sent the email - I informed him that it wasn’t received (after he told me that he was just getting a few things done) Called again to confirm the email address and waited again. Nothing!!! Obviously customer service is not important nor is fixing anything (compressor still does not work after it was “fixed” on 25/02/25) todays date 27/03/25. Six thousand rand later and I am driving around with a glorified shiny new broken Aircon. Thank you for the inconvenience and underwhelming service.
1 reply
14 months ago
City Power Call Centre
Spent 25 minutes waiting in the callers queue - the call was dropped when I was second in the queue - Looks like no one’s held accountable for customer service. Why bother having a call centre if no one bothers to pick up a call?
0 replies
15 months ago
Avoid at all “COSTS”
Received a quote for r3500 for the shims - turns out the shims are fine it’s the bearings - new quote 14k No thanks for the 14k - that’s fine but it will cost you r1500.00 - I need to pay r1500 for a misquote??? Contacting the ombudsman because how is this place still in business???
53 replies
16 months ago
NANDO’s Neighbourhood Square
Nando’s (neighborhood square) thank you for the amazing service. Anathi ROCKS!!!! The food is always fresh, the premises are always clean and the staff always friendly and welcoming. 🔥
57 replies
Review Distribution
5 Star
4 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
24 (85.71428571428571%)