LM
Len M
Active since Oct 2019
51
Reviews
0
Industries
Reviews
51 reviews3 months ago
Drag.
I’ve been trying to resolve a billing issue with Impact Meters for weeks, and the lack of response has become unacceptable. My case (#844162) was assigned to Sureshnee, but since then, I’ve had no feedback or progress despite multiple follow-ups. It’s now been over three days since I requested information that the company already has, yet nothing has been done. The delay is on their side, not mine,and this is unfair, especially when customers risk being charged an activation fee just to restore electricity if a payment isn’t made in time. I’ve been patient, but the silence and lack of accountability are extremely frustrating. I expect urgent feedback and resolution today, and confirmation that this matter will be handled properly.
56 replies
3 months ago
Impact Meters – Unfair billing and refusal to provide full usage data
Impact Meters keeps billing me the same amount every month for water and gas, even when I was away from home. When I requested detailed readings, they claimed they only bill monthly and don’t have daily data which is impossible, since smart meters record continuous usage. The report they sent only shows two readings for the entire month, with no explanation for how the invoice was calculated. This is completely unacceptable and lacks transparency. If this isn’t resolved, I’ll be escalating the matter to my lawyers, the National Consumer Commission (NCC), and other relevant authorities.
0 replies
4 months ago
Disappointing
I’m disappointed in netflorist. Ordered the Chateau Gateaux Variety Birthday Cake, on the 29th of November and scheduled delivery for the 10th of December. I gave them more than enough time just so I get called this morning to be told the cake is out of stock and I need to opt for another flavour. I’m really disappointed and sad. But hey man.
0 replies
6 months ago
Urgency
Really not happy with your services this time. I had to follow up on my delivery. Gave me a lame excuse. Like why would my order be shipped on the 3rd October, supposed to be delivered on the 7th October and nothing. Then your apologies for inconvenience?? I know we not big, but can we get prioritised. We pay for these services for goodness sake! I understand ish happens, but update us. Now I need to be on your backs when you specified that you will render services on the 7th. A ke happy ka lona Zara. I hope it ends today.
0 replies
7 months ago
Unprofessional
Your employees are really wasting our time. They don’t know their product, rude and disrespectful. I was assisted online by Selwyn, asked for his surname and he said he couldn’t provide it to me cause I wanted to escalate this. I had requested to cancel my subscription and was told I need to pay cancellation fee of R180. But got debited the full amount. That boy couldn’t fix this issue. It took us 1 hour to fix this, and he rated himself. I have screenshots and recordings. Yall better employ people with urgency and knowledge. Now I can’t get my refund and I’m not even sure if this is resolved. Can yall check and advise.
0 replies
7 months ago
Harassment
Yall better stop calling me!!!! I never requested a call, I’m not struggling with debt! Just F stop calling me! Damn! If yall call me again ima take this up. Do you know about the POPIA act!! Call me again and I’ll show you flames nxa.
265 replies
9 months ago
Statement
I been asking for my statement. Since I complained about interest and reviewing my instalment, im no longer getting my car statements. I been emailing requesting and still nothing. What’s this nonsense service Mara absa? Keng? You no longer want my business????
53 replies
11 months ago
No Interest Rate Relief from ABSA Despite Repo Rate Drops
I’m extremely disappointed with ABSA’s lack of initiative and customer care regarding interest rate reviews. I currently have a vehicle finance account with an interest rate sitting at 16.20% — which is ridiculously high, especially in the current climate. The repo rate has been cut more than four times, yet ABSA has done absolutely nothing to reduce my rate or even contact me about a review. I’ve had to take the initiative to make lump-sum payments and increase my monthly instalment — all without any acknowledgment or support from the bank. It’s frustrating that as a loyal customer who’s actively trying to reduce debt, I’m being penalized with a sky-high interest rate, while ABSA sits back and ignores market changes. Other banks are proactively adjusting rates for their clients — why is ABSA still charging 16.20%? Desired Outcome: I want ABSA to review and reduce my current interest rate in line with the current repo rate and market conditions. I also want clarity on why no follow-up or communication was made regarding potential relief options or rate adjustments.
53 replies
11 months ago
30004507
I didn’t want it to get here, but I see I’m now being ignored. I’ve been waiting for my refund. Tracey Lee and Nomfundo, yall been professional but seems like we losing it now. Yall still waiting for your accounts department to refund me. If I don’t get feedback before the end of today I’m taking this to the CGSO.
0 replies
13 months ago
ORDER #PLG86991
I’m really disappointed with your courier service partner. Why would you go with sky net?? Have you seen their reviews or you just don’t care?? Order was out for delivery on Monday. Then it goes back to them, then out again and no delivery. Every single day. Why?????? Why would you choose that courier company! They so useless, ***********! Can I please get my order delivered before I fly out! Please!!! And cut them off. They tarnishing your name. Come on IStore!
0 replies
Review Distribution
5 Star
7 (13.72549019607843%)
4 Star
0 (0%)
3 Star
1 (1.9607843137254901%)
2 Star
4 (7.8431372549019605%)
1 Star
39 (76.47058823529412%)