TL
Thuly L
Active since Nov 2019
7
Reviews
0
Industries
Reviews
7 reviews1 month ago
Stay Away from Hotel Express International!!!!! The worst Company Ever!!!!!
I am seriously REGRETTING joining Hotel Express International. It has been a year and half since I have been informing them that I no longer need their services. I get calls every day and I have blocked their numbers; but they use different numbers. I have been explaining to them they should remove me from their DATA BASE, the consultant will promise to do so; three days later or a week later they call AGAIN!!!! I have tried to be nice-that didn't work! Ended up being Rude-NOTHING, didn't work either! Hence now I have resorted into writing a Review about them. REMOVE ME FROM YOUR DATA BASE!!!!!!!!!!!!!!!
0 replies
24 months ago
Mr. Delivery are *****STER'S.
On the 25th of March 2024 7 transactions went off from my bank account amounting to R3763.44, mind you I didn't have the Mr. Delivery APP on my phone. I went to Capitec to log a complaint and unfortunately, they couldn't assist me I have to contact MR Delivery. Mr. Delivery (Siziwe) requested that I opened a case at a police station of which I did. Today when I follow up on my query regarding the refund Sharfaa informed me that I must go back to my bank and request a dispute and they would provide my bank with more information (I don't know what information) 2. They can only give me the person's name only not their full information because of POPIA ACT. So, a *****STER is being protected and I won't get my refund... I am frustrated, angry and stressed by this whole situation. Mr Delivery's service is really pathetic, and they don't care for anyone :(
0 replies
34 months ago
Bad service from Food *****s Westgate Shopping Centre
Good afternoon Since i last received a response from you, unfortunately Westgate branch didn't make any efforts to respond and take accountability of their pathetic service and horrible fish they sold us. Instead on the 24th June 2023 my mom asked me to buy her Garlic bread at Westgate, despite my opinion of not wanting to go back there. When i got there I requested to see the Manager since no one bothered to get back to me about my complaint, apparently the manager was not available (not suprised) they called a lady by the name of Maria/Mirriam who informed me that she will relay the message to the manager and they will call me. Sunday Maria/Mirriam called me unfortunately i couldn't answer. I called the number back, no one responded and on Monday she called me (Maria/Mirriam) informing me that the manager will call and the matter will be resolved. Today is Wednesday and no call received from the Manager. It is really sad that our country's service delivery has come to this, just to acknowledge that a mistake has been done. I work with customers and prolonging to apologise or even getting back to a client makes matters worse. I mean a complaint can be taken in a bad way or in a way of improvement; and that shows me that Westgate Manager doesn't care about it's customers. Or maybe it goes with the colour of our skin, then maybe I would have been taken seriously. I wouldn't be taking time to write a long email, but this complaint is serious, and our lives were at risk. Maybe Maria/Mirriam should be the Manager because clearly, she can handle customer complaints. Extremely disappointed customer Thully First email I sent On Saturday 27/05/2023 afternoon i bought marinated fish which was in a silver tray. On Sunday an 1hour after having lunch my husband and started having cramps and having diarrhoea. I blame the fish because there is no way mash potatoes were off including green salad we had with the fish. My plea is that you consider not selling food that has expired. It's risky and dangerous!!!! we had to go see a doctor due to food poisoning. I understand that we are experiencing Load Shadding as a country, but please also consider taking precautions. Not a happy customer. You just lost a loyal customer!!!! Response from the Head office On 30 May 2023, at 08:23, Customer Care <customercare@fvc.co.za> wrote: Dear Thully, Thank you for contacting customer care. We do apologise for the bad quality of fish and the health risk that occurred. We have escalated the matter to the store and regional managers. Kind Regards The Food *****’s Market and FreshStop Customer Care Team Please note we are experiencing an increased volume of queries, please allow us more time to respond. E-Mail Address: customercare@fvc.co.za Customer Care E-mail - FVC: care@fnv.co.za Customer Care E-mail - Freshstop: care@freshstop.co.za Customer Care Line: 0860 00 77 28 Customer Care Fax: 086 643 7136
171 replies
41 months ago
Highly frustrated
I took up a loan with Boost loans which was not a hassle at all. Trouble started when they double deducted my bank account, to pay off the loan. I have been emailing them and trying to chat with them via watts App and no response. I contacted my bank, they can't reverse the debit order because Boost loans blocked them, I am so frustrated and in desperate need of that refund. They only have one number which 063 445 9010 and they are not responding
0 replies
45 months ago
Best service
I would like to take this opportunity and thank Claudette who works at Utilities Connected, my husband had a query and felt very frustrated. She managed to assist us with kindness, professionalism and a well manned manner. Thank you so much Claudette keep up the good work, really appreciate your services.
134 replies
67 months ago
Best service ever!!!
I was assisted by a lovely; vibrant and friendly consultant by the name of Nolufefe Ruiters; she explained everything to me clearly and with so mich conviction. Had a great experience with her.
53 replies
78 months ago
DSTV IS PATHETIC!!!!
DSTV NEEDS TO BE CLOSED!!!! We have been trying for 3 days to connect our Explora decoder. On the 8 August 2019 we cancelled our services with DSTV; now on the 2nd November 2019 we called DSTV to re-instate the services and paid an amount R700.00. We spoke to more than six call centre agents and all of them kept on saying they are escalating our query to the Technicians. The whole weekend we have been calling and spending airtime to get the query resolved! their service is Pathetic and what's annoying to the core is that nothing is being done to resovle our query; their managers and supervisors are not available always on meetings!!!! I really regret going back to them.
105 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)