Active since Nov 2019
My 76 year old mother went to Brakenfell food *****s market and fell in store, the staff hurriedly picked her up and didn't let any manager or call from a medic. My mother left the store and her body is really hurt
Soundtech Promenade, was very helpful today, helps a lot if the salesman gives the customer some updated IT info, especially when being tech savvy is challenging with all the changes. Thanks to the staff of Promenade Branch Mitchells Plain. Keep up the excellent work!
Not happy with Game and after-care! We're very recently bought a Hisense Top Loader 24kg, grey, using for 6 months, the screen cover, then split and looks like it has bubbles on the touch screen area. When calling customer care, they have asked me to email them pictures of damage/broken area, shortly afterwards, i got a call to say, its not under guarantee as the wash machine is NOT BROKEN, it does not have a electrical breakage, and Game then advised me to have it fixed self, and also contact Hisense. They politely told me, i must get a tech out and cover the charges, how???? The machine has a factory default which luckily the water is not seeping through yet, so you mean to tell me, Game cannot send a tech guy to my home, from Hisense and seal up the part that is now lose and not yet causing major damage to the wash machine, are they saying i must break the wash machine further and then Game will take action! I'm very disappointed in the after-care of 6 months of using what is a Game online purchase, i will not recommend anyone to purchase a high priced valued item from Game online. Game is basically saying we don't guarantee the outside casing of our goods, just the mechanical parts, that is not right, the wash machine came from you and was delivered by Game, so it is only right that Game collects this broken wash machine, fix the screen, its like a main board for future usage, and then bring it back to me!
Dial a bed Ashraf Solomons salesman, made my task so much better with information on mattress, quality, comfort, best guarantee, with after-care service, that i would refer all my friends and family!
Be careful of this company, they charge you a subscription fee and promise to provide x amounts of leads. then you cancel the service, because, the leads is private people who borrowed money to friends and family and not getting back their money back, The more i reported the lead as a loss, and asked pro-compare to remove certain questions on their questionnaire to suit the service of collectors of debt, they told me, they're unable to. Telling them on the phone, that you cancelling, and seeing the replacement leads are useless, they tell you, its because you didn't cancel the subscription the site of procompare, you must still pay. The problem is the agents/representatives, are very unprofessional, and do not give the client who is subscribing to using Procompare, after care service and customer care. they not their to keep the company who uses their system. Hope this gets to their management now, seen that it wasn't brought to their attention when i complaint.
I received an email from Litha Mlonzi <ncobaconsultant@gmail.com>, who was acting on behalf of a consumer, requesting that a debt review flag be removed. He sent through documents on email, letters stating that a consumers debt has prescribed, and letters that an OK Furniture account has been paid up. He has inserted a *****ulent letter stating an account is paid-up with his email to me. He is also now not responding to me, on email, when i asked him proof of how he got the paid up letter. he takes consumers money, promising to remove debt review flags, only to make his own *****ulent letters, stating it is from creditors. Please be careful of this agent, as he takes consumers money, and makes his own documents, that looks like debt is paid up or prescribed, then it is *****ulently done
Telkom has debited out of my account a double payment of R3368,00 on the 15 May 2024, also adding bank cost of R210.00. I was told when calling them on 180, it was a glitch, which happened on a Monday 13/5/2024. The operator nondabn1@telkom.co.za confidently, explained to me, that if i can send my bank statement through, she will escalate the matter to her superior and I will get the refund back and the charges will be covered, i must send her my bank statement while we're were on the call. She also told me, i will get a call from Telkom, the department will confirm my refund, and i must answer the call, they will only try and call me 3 times, then the claim will be closed. After 24 hours i got a call from Telkom, again apologizing for the inconvenience caused, and it wont affect my service with them, and i will be refunded within 3 working days. We're on day 4/5 now, still no refund. i tried calling the 180 number whole day today, only to be sent an sms, that asks about help with billing and airtime. Not a help at all. The fact that Telkom can chose not to answer customers, when they're are wrong, or have made an error, its not fair. Its the worst thing nowadays to have a telkom contract, this service provider has dropped far down below for South African Consumers! O by the way, i didnt owe Telkom the money they took out of my bank account!
I was really surprise to receive mail for my ex being posted to my address. Does woolworths not ask for supporting documents when a customer gives an address? the person hasnt lived here for 2 years and he is using this address illegally! when calling Woolworths to inform them of this, i get told the person that opened the account must visit the store. Wow guys, he is not even planning on paying you and knows why he is using this address! if Woolworths is so strict when opening an account that gives credit at least validate the consumers information.
I was really surprise to receive mail for my ex being posted to my address. Does woolworths not ask for supporting documents when a customer gives an address? the person hasnt lived here for 2 years and he is using this address illegally! when calling Woolworths to inform them of this, i get told the person that opened the account must visit the store. Wow guys, he is not even planning on paying you and knows why he is using this address! if Woolworths is so strict when opening an account that gives credit at least validate the consumers information.
Hi, I would like to compliment the excellent service to Ms. Nicolette Young, thank you for going the extra mile, I almost gave up hope on Golden Arrow as a service provider, which would have meant, more traumatizing taxi rides, however, Ms. Young not only made sure my ticket query is marked off-'closed, she hand-delivered my card to me and made certain, I am a happy commuter! Thank you..keep up the fantastic work. God Bless
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