Amy N

Active since Nov 2019

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Reviews

7 reviews

3 months ago

Proline Autobody Wynberg - Battery Decievers

My car was in repairs for one month to fix damage to the front left door. Yesterday, I was advised on collection that my car battery was low. Proline Autobody jump started and my car brought it to the front for me to inspect. They said that I should drive the vehicle to charge the battery. I drove the care for one hour to return home and the car would not start. Today I had to purchase a battery out of pocket to the value of exactly R1650. How do you do that to customers? My car also returned with four punctures in different wheels and I had to pay exactly R240 at Engen Bassonia to repair.

0 replies

Budget Insurance

3 months ago

Budget = No Battery

My vehicle was in repairs foor one month. The vehicle was returned with the windscreen not repaired and the battery of my car completly dead. I notified Budget of the windscreen on the 20th May 2026 have not gotten a response from the advisor. Notified Budget today about my car battery and me having to jump start the car every time I want to drive it. I am still waiting for advisor, Desigan Mari, to contact. The turn around time given to me was 3-5 working days; however I am at work with a car that wont start. I had to pay out of pocket for a battery as how can I wait for Budget to even look at my complaint. Budget your service has been so incredibly disappointing!!!!

1 reply

FNB (First National Bank)

5 months ago

FNB Home Loan - Wreckless Lending

FNB Home Loans and their consultant Thando Masondo are ***********. I app**** for a bond through an bond originator to apply for a bond on a house. I was then shocked when the bond was approved for an extremely hifgh interest rate of 12.28 and a bond repayment of R14K. I then requested the financials that were sent by the bond originator and most of my financials were increased and decreased in certain areas. This inaccuracy lead to the bond being approved by FNB. However, every other bank that was app**** to declined due to not financially qualifying. FNB Home Loans is practicing wreckless lending and they do it with a smile on their face. Thando Masondo you should be ashamed of yourself and the institution that you work for. Wreckless lending at its finest. Well done FNB !!!!

1 reply

FlySafair

15 months ago

FlySafair - *********** Airline!

I bought 2 tickets on the 30% sale date of 2025. The system was glitching and kicked me out many times. I eventually got to the point of payment and the website would not let me pay. Later I then receive an email with a booking reference attached. I tried to search this booking number on my FlySafair app but it did not exist. I called FlySafair and my seats have been given away. This is disgusting service from FlySafair. Rather don't have sales on flight tickets because clearly you haven't got a tech team to sort out the glitching and then customers must just accept your mistakes and loose tickets.

0 replies

Telkom

58 months ago

Unauthorised and Unjustified debit order by Telkom

My Telkom contract ended and I cancelled the contract one month is advance. Telkom to this day has been debiting me for random amounts on an account that was cancelled in due time. The invoices received and the amounts debited vary each month. I was debited in September 2021 and then now in November 2021. This is a violation of my consumer rights and frankly it’s day light robbery. Telkom can’t pick and choose the amount they debit and on what day. Horrific customer service from Telkom. I will be reporting Telkom to the Independent Communications Authority of South Africa.

0 replies

Steers

65 months ago

Steers Comaro Crossing - Disgusting service!

I called Steers Comaro Crossing to place a order. I ordered a Wacky Wednesday and a large chips. Portia at Steers Comaro Crossing told me that Wacky Wednesdays can’t be delivered. I then said I can’t come into the store as I have Covid 19, and I need to stay home and not infect others. Portia then placed me on hold and then ended the call. She had poor listening skills, communication skills and was very unreasonable. This is disgusting customer service from Steers Comaro Crossing!

0 replies

DHL Express

72 months ago

DHL International - Horrific Service

I paid DHL R328 to collect a document from Wits University last week Saturday 15 August 2020. The document was meant to have been delivered to my residential address by Wednesday 19 August 2020. The DHL driver allocated my waybill number at the university to the wrong document. Today 25 August 2020 I am still waiting for the document from Wits University to be collected and delivered to me. I have called the call center multiple times to find out what is happening and when will the document be delivered. I want a 100% refund of my R328 paid to DHL International. The service is HORRIFIC! They have incompetent staff who can’t deliver a service correctly. I will NEVER use DHL ever again!

1 reply

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4 Star

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3 Star

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2 Star

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1 Star

7 (100%)

Amy N

Reviews

Proline Autobody Wynberg - Battery Decievers

Budget = No Battery

FNB Home Loan - Wreckless Lending

FlySafair - *********** Airline!

Unauthorised and Unjustified debit order by Telkom

Steers Comaro Crossing - Disgusting service!

DHL International - Horrific Service

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