CE
Cindy E
Active since Nov 2019
9
Reviews
0
Industries
Reviews
9 reviews18 months ago
Bad service
I don't know what is wrong, but the service at Sasol Midstream is not good. (Food and drinks) Considering stopping at another station in the mornings.
53 replies
43 months ago
Life Hospital Fourways Emergency Unit
Fourways Life Hospital Emergency Unit Saturday, 15 October 2022. Just rushed an infant to your emergency unit. She had a convulsion due to fever and the heat. The doctor refused to treat the infant because the ambulance did not call it in, and he said that the infant looked fine. However, the sister helping him kept telling him that the fever of the infant was high. How can you show an infant away that just had a fit. She was clearly lethargic, white like snow and not looking well. Oh, another reason there's no bed available. According to my knowledge you stabilise a patient first before moving to another hospital.............I will send this to Hello Peter. Dear doctor, your duty is to save a life, not to argue with the paramedics about not calling in the incident!!!! Shout out to the Emerg - Med paramedic lady who stood her ground in a calm manner speaking to the doctor.
133 replies
43 months ago
Exploiting elderly and not communicating the actual price to be paid for upgrading (premotion offer)
Good day See attachment for my receipt that I pay on the 06.06.2022 at the Vodacom shop in Woodlands Pretoria. I would like to complain regarding the service we received at Woodlands Vodacom shop. When I renewed my contract on 06.06.2022 they informed me that there is a special for x2 phones. We (the person helping me, a close friend) took the phones A12 x2. My number 082 7755 5599 – NOBODY informed us that there will be an extra sim card – number 0721827313 that I will have to pay an extra R70.00 per month. My account every month is R397.98 – where we signed for R327.98 to be deducted every month. My friend and I frequently asked the person upgrading the phone if there will be any other expense?? Many times! Yesterday on the 21.09.2022 Melissa phoned me and informed me that I have a router for R99.00 that I do not have and keep on saying that it's on my account. A router???? How, where? I phoned the Vodacom help line – spoke to Reshana on 21.09.2022 at 16h10. She informed me that I have a Smart S+ contract with 200 sms, 650 data and 200 min talk time. She also informed me that there is a R70.00 deducted from my account for the second sim card that I am not aware of. I wanted Reshana to cancel that sim card (072 182 7313), but she put me through to the cancellations (0821958). She also confirmed that there are no other charges on my account of R99.00 that Melissa (that I have a router.....) was telling me about. Why would she suddenly phone and ask me about a router. I don't even know how or what a router is. I spoke to Jewell about the cancellation on the 21.09.2022 at 16h22 till 16h50 – the more I try to cancel the sim card (072 182 7313) he keeps on trying to sell me more products that I am not interested in. I am 81 and I am happy with my contract like it is. Paying R327.98 per month. He wants to sell me more data. Why? As I said I am 81 years old and would never in my lifetime use 15G of data per month. I also do not use social media. I am a pensioner and must look at my expenses. At the end of the day, he could not cancel that sim card and now I need to phone again to cancel that sim card. I think he was very unprofessional by continuing to try to sell me products that I do not want. The more I try to convince him that I do not want that sim card he keeps on telling me that I am missing out on a special. I also would like to know the R70.00 that’s been deducted from the 06.06.2022 till the 31.09.2022 – are Vodacom going to refund me because they did not inform us regarding the R70.00 extra every month on the account. As referred to above, signing only for an amount of R327.98 per month. I would like to get feedback on this regard and if I do not receive any feedback, I will post this on Hello Peter and write a letter to the consumer (Onbusman). This is unacceptable. I really feel that you need professional staff to assist with cancellations – not staff that keep on insisting to sell more product to you and get upset if you do not want to take the special. I will also be visiting the Woodlands branch to discuss the matter with the sales person. Funny, with my friends special on two phone contracts, the R69.00 gets deducted as a discounted price on her sim card. Loy Archer Helping friend Cindy Eksteen 0724803965 Helping friend Annamarie Ernst 0722686771
266 replies
43 months ago
MonteCasino Bird Gardens - Heroes for Saturday 15 October 2022
Good morning I hope you all are well. Just a BIG SHOUT OUT to you and your staff for helping us out with baby Olyvia!!! The urgency and professionalism were spot on and that made a difference in helping Olyvia. Olyvia is doing well. The convulsion was caused by a spike in her fever and the heat. Thank you for the cokes, the wet cloth (which she still has) and the complimentary tickets. AND for your prayers. And all the other people that just supported us no matter who we were. Oh yes, the medics. I will post this message on Hello Peter with 5 stars and on MonteCasino Bird Gardens social media. THANK YOU!!!!! Cindy. Annamarie. Ruan and Carli (mom and dad)
0 replies
52 months ago
M&B Newlands
M&B Newlands are awesome. Makes the nicest coffee and chicken mayonnaise sandwiches. These ladies are always friendly and helpful. Make one feels welcome. Thank you.
53 replies
52 months ago
Awesome Garage
Total At Newlands are amazing. Neat store. Always helpful and will always say hello. Do make you feel welcome. Thank you.
0 replies
55 months ago
Absa Credit limit increas
Been phoning me the whole day to increase my credit limit. The more I said no the more they phone me. Are you allowed to "sell" more credit? And if I asked you to take my name of the list please do so.
53 replies
78 months ago
Netwerk24
Apparently a montly payment for the R109p/m price did not go off in May 2019. So this month they took double the amount. No warning. I took out another offer of R170p/m for a friend of mine as a gift. Sudenly that prenium increased to R270p/m. Contacted them and apparently it is a machine/banking loading issue. Now I am in credit with them but the thing that bugs me is that I signed for R170p/m and not the R270p/m. How can Netwerk24 just take money from my account without my concent.
0 replies
78 months ago
Vodacom
At the beginning of each conversation it is stated that the conversation is recorded. My friend, almost 80 years repeatedly asked "Hunter" the salesperson that the 5GB that she is receiving is for free. You guys put so much pressure on innocent victims that does not even understand what 5GB are....and because of the way they grew up saying no or just hanging up is not in their blood. So few days later received a sms with the amount that will be debited from her account. She cannot even affort a bread per month something we buy for her. Surely you should respect clients saying no and not force them in saying yes because it is "free".
210 replies
Review Distribution
5 Star
2 (22.22222222222222%)
4 Star
1 (11.11111111111111%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (66.66666666666667%)