SM
Sammy M
Active since Nov 2019
47
Reviews
0
Industries
Reviews
47 reviews2 months ago
Bad service
Please assign a person to come and collect your router, I have had this router with me for the past 8 months, I logged a cancelation Monday. I told them to come to make sure it is collected by Friday, like I'm really annoyed with your service. Come and collect your router by Friday. Simple, they did not even email me the reference number as i requested. 081 4363833 K****tso Masemola
112 replies
9 months ago
bad service
Open serve said they will come on the 30th , they never came, I think i have been patient enough with open server and Vodacom 2 months now, i have to be the one doing follow-ups, i was promised to be connected on the 31st July, I'm still waiting for 2 months now, you have told me to be patient, i was patient now i have ran out of being patience, if I'm not connected by the 5th August 2025 come and collect your router, you are wasting my time i could have found myself an alternative.
106 replies
10 months ago
Disappointed
This is my second complaint regarding the installation of my fiber service. When I initially requested the fiber connection, I specifically informed you of my need to cancel my current router and provided a 30-day notice. My request was that the fiber installation be scheduled promptly to avoid any lapse in my internet connectivity. While the router was eventually delivered after my previous complaint, I am still waiting for a technician to contact me to complete the fiber connection. Today is the 17th of June, and I am scheduled to be disconnected from my current internet service in just 13 days. As someone who works remotely and has online school classes, assignments, and exams requiring internet access, this continued delay is causing significant concern. The longer this is delayed, the more inclined I am to cancel this order altogether and seek a more reliable and convenient internet service provider. I am following up on the scheduled technician visit. I have contacted Vodacom fiber multiple times to inquire about the arrival time. Could you please provide an update on when I can expect the technician to arrive?
159 replies
11 months ago
bad service
Soo really disappointed with your fiber and customer service, i have been waiting for the router to be delivered, the person who assisted me is ignoring me, yesterday portal shows delivery failed because of failed delivery. I hate incompetency to the last degree, already explain at the beginning that i don't want to be in a situation where i keep call back and forth now this is my current situation on top of everything i still have to wait for for the installer for fiber, almost 2 to 3 weeks now. 0814363833
111 replies
14 months ago
Unhappy customers
Dstv, I had I 2 years discount with dstv which ended February, I was paying cash. I want the same discount, your agent is telling me that it has to be a debit order now, why is not a debit order the last 2 years now your telling me about the debit. K****tso Masemola 0814363833 If I wanted a debit order with dstv, I would have done it a long time agao, the fact that I am pay cash, means I don't want debit order. We have been loyal customers to you dstv and as a customer you don't appreciate customers.
0 replies
17 months ago
Unhappy customers
Good Morning, I place an order with baby baby R us on the 30th of November, today is the 5th of December my no movement on my parcel, I send an email, watsapp, inbox on Facebook even called today morning but no feedback and they don't answer the calls. I am needed to use this item for the 6th of December. Today is the 5th no movement. Worse part is they are not even respondingto me.2000175039 Regards K****tso Masemola 081 4363833l
0 replies
17 months ago
Dstv customer
Multichoice what discount are you offering this blackfriday and new year , as a customer i am thinking of canceling dstv as a whole, what can you do to change my mind before the new year.
127 replies
21 months ago
Disappointed
Good day , Please note the Email that you send that you could not reach me today is lies. I was called during the to comfirm if I am home and I said yes. Around 4 I decided to call the driver to confirm what time his coming to deliver, and he said ETA for my parcel is Thursday was told by the store. Please stop updating false information for failed attempts to deliver the parcel as promised. Can I please get an ETA on my parcel and make sure that nothing is missing.MAK7223857 This is a big order and I hope I won't be getting any excuses.
56 replies
22 months ago
Bad service
On Saturday, i went to click to buy small things , when i got to the till, the guy told me i have -30 rands that i need to pay. I said to him negative from where because i always buy cash., he rep**** , he does not know. I said to him no problem i will call the clicks customer service. Yesterday the 1st of July 2024, i called the clicks customer service and lady i spoke to said, i first purchased at quagga which cash back was used, and on another occasion, the cash back was used again, when i purchased, at attlyn,. Now my question to you clicks who is at fault? i will not be held liable, for someone who did not their job right. whoever created this mess will pay that -30. you must escalate this and give me answers, because, i will not pay that 30rand 0200277593353
0 replies
23 months ago
POOR SERVICE DELIVERY
I place an order with pick and pay ASAP today 1st of June 2024. My order was accepted 15:28 , now the time is 18:41, my order was not delivered. Why are you accepting orders if you know you won't deliver them, the ETA for the delivery kept changing. Your online service is not convenient and it's a waste of time, I placed and order for those items because I needed them today. You wasted my time and money, I could have just went to shops myself.this is poor service and your 60 minutes delivery is false advertising to all customers around the world. Order #15184409
53 replies
Review Distribution
5 Star
3 (6.382978723404255%)
4 Star
0 (0%)
3 Star
2 (4.25531914893617%)
2 Star
2 (4.25531914893617%)
1 Star
40 (85.1063829787234%)