JJ
Johnno J
Active since Dec 2019
9
Reviews
0
Industries
Reviews
9 reviews20 months ago
USELESS *********** company!
Cancelled with Mzansi over 2 years ago for poor response and service, useless company, lies about their response etc. 2 years later, i am receiving invoices, have asked numerous times to be removed from their system, they refuse to do so, now i am being debited for services. NO authorisation was given for Mzansi to debit my account, yet did so anyway. Can't believe a company can be so dis organised, unprofessional and SO ***********! If Mzansi can't even get something as simple as an instruction right, how can they look after someone's house?
0 replies
30 months ago
No resolution after almost a month of asking!
Sent a request for the exchange of an item incorrectly advertised on their site, its been almost a month with NO resolution yet. I have been promised that someone will contact me, but no one ever does, absolutely disgusting service and shoddy to deal with. LAST time i ever purchase from this company!
0 replies
33 months ago
GoSolr - Worst installation, worst service and worst attitude ever. Damages to my home and wash their hands expecting me to be happy covering the costs!
It has taken almost 2 months now since they installed. The process is, site visit first then install after that when everyone is in agreement on the install location and whats involved etc. This was never done and they decided to install where they felt it should be. Install was done so close to the corner walls that airflow was restricted and as a result the systems fans came on almost every half an hour for 10 minutes to try cool the system down. It was installed into a study where we work from home and as a result, work was near impossible due to the noise. After a month of damages to the house, *****s through the roof, electricity outage for 19 hours, endless headaches and a system that didn't work like it should, Gosolr finally had the system reinstalled to another room, but the holes in the walls, the wooden roof etc from the initial installation were horrific. R8000 worth of repairs to fix everything. Asked gosolr to cover those costs because the damages wouldn't be there in the first place if the site visit was done and installation was done properly the first time, and GoSolr rep**** back to say that the cost of teh repairs is for my account and not theirs and they won't do anything about it at all. To cause 2 lots of damages to my home, poor installation the first time, no power for 19 hours and refusal to repair the damages now after relocation is absolutely disgusting to turn around and say, damage costs are for my account. I have now instructed them to remove the entire system and take everything out of my home once and for all, never to do business with GoSolr again! Worst installation ever, worst customer service and absolutely disgusting attitude from them all around! Wouldn't recommend them to anyone at all unless you want a similar experience. If i could give them zero stars i would!
1 reply
54 months ago
Disgusting service, theft of money and didn't deliver goods!
Ordered item 25th October, STILL waiting. Dehan informed me it would be delivered 1st week December, haven't heard from him OR Justin ever since and have sent numerous emails asking where my order is, i just get ignored. Phone's don't work, emails aren't returned, going to continue splashing this company all over social media informing everyone of the poor service and theft of my money and not delivering!
0 replies
59 months ago
Snatcher is dishonest, liars and stolen money, case of fraud and theft being opened against Snatcher.
It has been months and still no resolution! Brand new item faulty, promised me a refund weeks ago, still waiting, sent the same faulty unit back instead. Last week they called me and said they will get the unit collected and sent back to them, as soon as its received they will process the refund and resolve the issue, yet NOTHING has been done to date. I have complained on their Facebook page about the service, Snatcher blocked me and deleted my posts so the public can't see what's being said about them, how dishonest! Snatcher is a company that lies, is dishonest and has stolen my money and proven they have NO intention on ever refunding me and as a result i have now seeked legal advice and will be opening a case of fraud and theft against Snatcher.
0 replies
59 months ago
Pathetic useless service from Snatcher, will NEVER buy from them again!
Pathetic, refuse to get a manager to call me back after I've asked numerous times, been over a month, promised a refund for faulty item, instead was sent the same faulty item back again! No communication, no intent of a refund, absolute theft and breach on CPA without a care in the world about the consumer.
0 replies
60 months ago
Snatcher not conforming to CPA!
Poor service! Delivered a faulty item, hoverboard doesn't hold a charge, took over a week to get them to have the item collected only after I called and complained about nothing being done. 2 weeks further and after sending banking details for a refund, they send the same still faulty unit back again! Disgusting experience, unit was faulty within the first few weeks, consumer protection act will be hearing about this.
0 replies
65 months ago
Worst ISP ever, would never recommend Webafrica to anyone.
Internet went down at 8.45am. Called to find out there is a 1 hour 15 minute waiting time for my call to be answered. Was told to use the more efficient WhatsApp platform for a less than 5 minute response. I did that and 8 hours later someone contacted me.voa WhatsApp, only to put me back in the WhatsApp queue cause he was too stupid to fix my problem. 19 hours now and still no call back, no WhatsApp, NOTHING!!! worst ISP ever... Cancellation already in place, will never return.
0 replies
79 months ago
Axxess - Worst ISP EVER!
My internet is down more than it is up. Beginning of November it went from 10mbps speed down to 0.3kbps! Axxess said that because the line didn't go completely down, no refund or anything would be entertained by them and they will and did charge me full price! It was like that for almost 10 days! Today it went down yet again, i logged 3 / 4 faults and complaints asking a senior person call me back, and no surprise, not 1 single phonecall. Yet im meant to be happy to pay for this service? Absolutely unacceptable and theft of my money that i pay for a service i'm not receiving!
0 replies
Review Distribution
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9 (100%)