KM
Kabelo M
Active since Dec 2019
14
Reviews
0
Industries
Reviews
14 reviews7 months ago
Lost Money, No Refund for Cancelled Order
I cancelled my order with Cenava but have not received any response to my request or a refund. I am in the process of pursuing the matter through Civil Court to recover my money. Based on my experience, I advise other customers to exercise caution when dealing with this company
159 replies
7 months ago
Exceptional Products and Service
Outstanding experience with Integrow! Their products are of excellent quality, and the service is just as impressive. The turnaround time was faster than expected, and communication throughout the process was clear, professional, and efficient. Highly recommended!"
0 replies
7 months ago
**** possibilibly Cenava Pty Ltd
Absolute poor service and they don't see to care about customer service. Made purchase via Layby and sent through payment and no response have to chase them in order just to get any response... and seems to behave more like an online **** or something. Calling there numbers and to be greeted by half asleep or rude contact person and told of unmentioned cancellation fees not outline in their terms and conditions. My two cent advise stay away from this organisation might be a ****. full url www.cenava.co.za
53 replies
9 months ago
Excellent service
Excellent service thanks Mohamed. Super fast and friendly service. Gonna enjoy my new device
0 replies
10 months ago
**** ALERT – Drip Buy / TikTok Buy Took My Money, No Delivery!
I placed an order with Drip Buy / TikTok Buy via WhatsApp on 13 June 2025 for a Smeg Combo (R2300) and a Country Road Sling Bag (R650). The total was R2950, which I paid via Capitec Cash Send to the number 075 257 0942 under the name KW Nzimande. I promptly sent them my: Full name and delivery address Contact number Proof of payment They confirmed the order and said delivery would happen within 2 days through Aramex or Courier Guy. Since then — complete silence. I’ve followed up multiple times (on 18 June and again on 20 June) asking for a tracking number or delivery update — but there’s been no response. This was a ****. They took my money and disappeared. Do not trust Drip Buy / TikTok Buy or any seller asking for payment to this ABSA account: 9334571540 (KW NZIMANDE) or via Capitec Cash Send to 0752570942. I've reported this incident to the banks and will be laying a case with SAPS. Please beware and do not fall victim like I did.
0 replies
10 months ago
Extremely Disappointed – Poor Service and Lack of Accountability
I placed an order with Bamboo Mattresses (Order #BM1757) expecting professionalism and timely service — instead, I received frustrating delays and evasive communication. After placing my order online, I immediately followed up to confirm when the item would be ready for collection. I was told to allow 3–5 working days. Nearly a week later, with no updates, I contacted them again — only to be told the product was still in production. No one had bothered to inform me proactively. When I requested to cancel the order and get a refund due to the delay, I was met with vague replies, promises to “push the factory,” and no clear cancellation process. Even after I clearly and repeatedly requested a refund, they tried to stall by suddenly claiming the product was now “on the way to the store.” This kind of service is unacceptable. I should not have to chase a company to either deliver what I paid for or return my money. The lack of transparency, poor communication, and refusal to honor a straightforward cancellation request speaks volumes. I will not recommend Bamboo Mattresses to anyone — especially if you value your time, peace of mind, or accountability in customer service.
0 replies
15 months ago
Review of King Price and B-Sure Insurance
Unprofessional and not responding to cancellation request of policy within the 7 days cool off. I have had an extremely disappointing experience with both King Price and B-Sure Insurance. Their ********* conduct and disregard for consumer protection standards have caused me significant frustration. Despite submitting a cancellation request for an unused and unwanted policy on 6 December 2024, within the legally prescribed seven-day cooling-off period, neither organization responded to my original request. This failure to adhere to consumer protection laws is unacceptable. As a result, I have lodged a formal complaint with the Insurance Ombudsman. The complaint reference number is Id-E74OGV67. I hope the Ombudsman will ensure this matter is addressed appropriately. Based on my experience, I would urge others to proceed with caution when dealing with these organizations. Their actions demonstrate a lack of accountability and respect for their customers' rights.
53 replies
25 months ago
Refusing to let me leave after waiting for collection of charger for an hour
Dear Sir/Madam, I am writing to express my profound disappointment and concern regarding my recent experience at your centre. Despite waiting patiently for an hour, I was unable to obtain a charger for my device. To compound matters, the receptionist exhibited a discourteous demeanour and refused to return my license when I informed her of my inability to wait any longer due to my obligation to pick up my 7-year-old daughter from school transport. As a result, I was left with no choice but to leave my daughter waiting alone on the street for an extended period. This incident has left me deeply troubled and questioning the ethos of your organization. The refusal to return my license, coupled with the lack of empathy and understanding for my situation, reflects poorly on the professionalism and compassion of your staff. Such behaviour is not only unacceptable but also undermines the values of decency and humanity. As a responsible parent and a customer, I expected better treatment and assistance in my time of need. I urge you to address this matter promptly and ensure that incidents like these are not repeated in the future. Your organization must strive to uphold the highest standards of customer service and human decency. Yours sincerely, Kabelo Mataboge
0 replies
35 months ago
Disgusting Threats
Wow what utter nonsense. after complaining it took them 3 days to log simple fault with fibre connection from them now they (Asanda - Home-Connect) are threating me with cancellation penalty for fibre installation that was done 3+ years ago by another company not them. For a company that pride's themselves on customer service shame on you. Disgusting service glad i am leaving this useless service provider.
53 replies
36 months ago
Unacceptable Service
Worst customer service they just enjoy billing no customer service. Everytime i log calls of internet outage a get run around. Just today called 4 times and only at the end of the day they log call with Metro Fibre. Why couldn't this get done in the morning and how can outage affect only one line out of all the units in complex. No point annoyed and angry at this level of service
53 replies
Review Distribution
5 Star
5 (35.714285714285715%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (64.28571428571429%)