Active since Dec 2019
Just another bank, possibly a lot worse , as the perception is (or was) that this is a premium bank. Very disappointed.
One star is about 100 stars too much. These guys should be in a circus. Would be the best clown act ever. Such non existant service. They ***** up your payments. Don't even try to get the refund from the merchant. Why any E Commerce company uses them is just crazy. Worst of all as a proud Capetonian I am ashamed that they are based here.
Is it not sad when such a mighty company ( perception) has lost all concept of Customer Service. My wife has a card in her ****en nam which is linked to my Store Card. So I went to see them and handed over our marriage certificate and her ID and asked for new card. @ weks later I get an SMS to say the card is in store. She went to collect it and they would not give it to her as only I can collect it and give it to her. This treatment irks me when you treat the woman like a 2nd class citizen. You had all the proof. Surely her ID to prove it is her would suffice. So you don't need me any longer as a loyal WW customer for at least 50 years standing. Shame on you . Am I just a number in your system. Do you look at my record of spend and how I pay. Clearly you do not.
This is in particular for Nando's Plattekloof Western Cape. ! star is in fact about 5 stars too many. As a long time Nondos supporter ( Since they started in Rossettenville) The Plattekloof branch has undone all the goodwill. Apalling service. They never get an order right. I never see a manager on duty. Every time we order in store ( once a week), we have to check the order before leaving, and they get it wrong every time. Last time was the best. There was not another client waiting or sitting down and agin they got the order wrong. I met the regional manager about 6 months ago and complained and still nothing has changed. Please get it right or I am no longer a supporter, Sadly the bellville branch closer to me is even worse since the management changed. Pedro you going downhill super fast.
El Stupido. So you say the Tour de France which starts in Florence is live from France. Really ? Is a Matric at least the qualification to work there.
Be careful very careful as this company are masters of disguise. Watch those sell buy dates when you buy as more often than not the best by date may be today or tomorrow. I bought their top of the range Angus wors on the 14th and today the 16th it is covered in fungus.
When they het it wrong, boy oh boy is it a mission to get an answer. They take your money very quickly,, but they are hell to deal with when they ***** up your order. I've been a customer for many years, but no more.
Wow, what a badly run operation. No one answers the phone. They have Whatsapp site and don't even send them a message as it won't get answered. This is a poor show .
1 Star is too much. Great web site and marketing ( or should IO say a con act of note) Parcel eventually arrived in crushed box. China makes great and not so great product. This falls in the bottom of the latter. Don't touch these guys. They certainly can make only one contribution to your health, and that is raising your blood pressure. Never mind their delivery service of Buffalo Logistics, another nightmare.
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