BM
Brenda M
Active since Jan 2020
8
Reviews
0
Industries
Reviews
8 reviews8 months ago
Where is my voucher Telkom?
I upgraded 08 August, 22 days ago. I was supposed to get an R800 voucher with upgrade. My choice of package wasn't because of the voucher, but as it was part of the deal, I expect to receive it. I'm still waiting. After countless back-and-forth and going back you the shop twice, I still don't have it. Why? Not good enough.
0 replies
8 months ago
18 days waiting for voucher...
I upgraded 8 August and I was supposed to get an R800 voucher with the upgrade. I've messaged the salesperson countless times, I've emailed, I'm waiting for a callback (for 10 days now). Where. Is. My. Voucher.? Why is it so insanely difficult to give what you promise?
0 replies
9 months ago
Friendly, helpful, courteous and prompt
Friendly, helpful, courteous and prompt. I had a very good interaction with two consultants today and my issues were resolved.
53 replies
29 months ago
Great company
Moving is stressful! Exclusive Movers was highly recommended to me by a friend. They went out of their way to come in at my (quite frankly, low) budget for a move from Pta to George and were extremely professional. Advice, communication etc. Everything done perfectly. I am SO happy and would definitely recommend them to anyone. Thank you!
0 replies
54 months ago
Internet hardly ever working
After waiting for fibre in our area for a long time, Herotel finally arrived! A special that I immediately signed up for: 50mb @ R499 p/m. I receive sms's almost every single day stating "we are aware of the outages in your area...". I am paying double for internet as I can't cancel my previous provider - I can't remember last being able to use my Herotel fibre connection. I got this specifically to earn extra income with online work, but instead of being able to earn, I am merely paying more for nothing. I am going to cancel asap. I am very disappointed.
0 replies
60 months ago
Great service
Super speedy, friendly and my package arrived with added extras (I would have been impressed anyway, but what a bonus)! I most certainly recommend this company.
0 replies
76 months ago
Afrihost DSL issue
Afrihost handled the dsl part of my Telkom fixed line. Internet service went down on 26 October. After weeks of phonecalls, emails, etc. I decided to cancel as nothing was getting fixed and no solutions of alternatives were offered to me, a paying customer. Please note that I still had to pay full price for this nonexistent service. I received an invoice from Telkom today for the same line. Telkom is unable to cancel the line because Afrihost apparently has not yet released it. This means that I have been paying and will keep on paying for months for LITERALLY NOTHING. I have contacted Afrihost AGAIN but I am still waiting for a response. I am trying to get to the bottom of this, but I'm not getting anywhere.
0 replies
Review Distribution
5 Star
4 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
4 (50%)