RM
Renaldo M
Active since Jan 2020
7
Reviews
0
Industries
Reviews
7 reviews9 months ago
Pathetic Service
The worst Insurance you could ever find. So i had a break in and did as they advised. They then appoint a "Lost Adjuster" Maurice Mouton to my claim whose primary Job description is to find ways not to pay. Well he did and now the claim is rejected. I had made a complaint to them on Monday about Maurice and how he came to my home a second time with no appointment but this time brought a friend with that till now i have no idea who this person is. He could be a ***** a ******er anything we dont know but since Monday i have had no word from there complaints department at all just a email that says someone will call me shortly that still has not happened. On Wednesday at 09;00 Maurice calls to say my claim is rejected and when i question him and say that he must send me all the info Why and i want all the recordings so that i can object to it he says he will send an email shortly that was 3 days ago and still nothing, There promises and all that nonsense about treating customers like (Royalty) is a bunch of Bull. They have no shame in taking there premiums monthly but the moment they need to do what they promise nothing happens. A bunch of con artist is a better phrase for them and the people that work for them
583 replies
20 months ago
Terrible Service
Bus Ticket Rm Ref: 0908240338IY858 Good day I am a very unhappy customer the service given from Intercape on my mums return trip from KZN was terrible. Firstly i booked her the Intercape Mainline as the leg room is better and she has Bathroom facility in case on an emergency we did not get that they placed her on a Big sky bus that does not have a toilet and the leg room is terrible this is unacceptable i paid for the better bus for a reason and not to be given a second rate bus. Secondly when she left Pretoria she had a second that we had to pay an extra R 50 for which is fine before leaving KZN she had to pay R 140 for that second case that makes no sense whatsoever can you people please explain this. Because i feel that Intercape has ripped us off and that is not acceptable, Your urgent response is expected
0 replies
26 months ago
Worst Service Provider Ever DO NOT USE THEM
They are not even the worst they are completely Useless i don't thing one of them know what they are doing. My cable OUTSIDE my house is damaged now i must pay R 999 for them to lay new cables but that can take 3-5 days to do. This is complete ******* and all they can say is that i must pay and chatting to Lyndon L is more frustrating because he cannot give a straight answer so he chats around the question
0 replies
28 months ago
Disgraced Customer
My dealings with Absa Insurance and there consultants has been just short of disgusting. All of the calls i have made to find out what is happening no one calls you back i need to call them. Then they say its not covered by my policy yet the freaking pipes are inside a wall how the heck can you see them or maintain them or even know what is going on inside a cement wall.The contractor that they sent came to my house looked at my cupboards and left the leak was still there and causing more damage but these guys are suppose to be professionals they a bunch of idiots. The so called exclusion that Absa is using and saying no other Insurance Company covers that is Bull as i have checked with OUTSURANCE and HOLLARD and they cover it
128 replies
63 months ago
Disgusting Service
I am most disgusted with the service that i received from them they want to pay part claim and leave the rest out yet its one claim they have all these exclusions at the time of a claim but when they sell you the cover there is no mention of this when they take your money even before the debit date they don't have no problems i have in the last two weeks added a new car to my portfolio and the premium is higher than other companies but to keep everything under one roof we went with them and they can treat their clients with no care whatsoever is just wrong i will take this matter to the ombudsman and i'm cancelling my policies with them today
122 replies
67 months ago
Pathetic Service
I recently bought a laptop from the quagga centre branch and the service there was pathetic. The unit i purchased asked for a password witch i did not have and when going back to the store they also did not know they then asked me to leave the unit with them and they would get it sorted the next they witch i did. I returned to the store the following afternoon and they had said the installed new software and upgraded the unit and all sorts of nice stories i took the unit home and tried it it would not connect to the internet at all i then called the store and said that i would be back the afternoon for a different unit or my money back. I got to the store just after four and all the salesman wanted to do was sell me another unit that was far more than the one i purchased he was not interested in the problem at hand when i asked to speak to the manager i was told that he is busy and cannot see me i then asked for a refund and that took almost 52 minutes while i was standing and waiting 3 different customers had problems in the store with pricing as the price on the units they wanted scanned higher at the till point the one client asked for the manager and was told he had gone out the store im not sure if the sales floor staff were doing things on their own or if the manager was just lazy and did not want to deal with clients. I WILL NEVER SHOP AT THAT STORE FOR ANYTHING EVER AGAIN AND WILL DEFINITELY TELL EVERYONE THAT I ENCOUNTER NOT TO GO THERE
53 replies
76 months ago
Pathetic Service
The worst possible was service that i have ever received booked my vehicle in on the 2nd December only received it back on the 21st December after daily calls to the dealership and even having to do their job for them in contacting Nissan SA and finding the parts needed by the different dealerships as they cannot do it then still having to wait and pressurise them to actually go and fetch the parts needed then they don't even have the back bone to call and apologise even after complaints were lodged with Nissan Head office they just don't bother Between the Owner/Dealer Principle and the Workshop Manager i don't know witch one is more useless
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
7 (100%)