OM
One M
Active since Jan 2020
20
Reviews
0
Industries
Reviews
20 reviews30 months ago
It was fine... and then they rebuilt it
Ever heard the phrase "if it ain't broke, don't fix it"? Clearly you haven't because the website doesn't work anymore and it's not like you've traded good design for functionality, no. It looks like an Android app back in 2014 with a god awful implementation of Material design. Revert back to the old design please! And also, the website doesn't work!!!
131 replies
37 months ago
You chose the wrong customer to ***** around with
I've never cancelled anything within 3 days of signing up, but here we are. Ignoring phone calls and hanging up on me multiple times because they're too busy watching ostrich ****. Vox is the very definition of useless. Avoid this, and go to our website and sign up to help us shutdown this cancer.
0 replies
42 months ago
Supersonic is what happens when the ridiculously stupid somehow manage to get a scam going.
Never in my life have I seen a company that dedicates most of its time to being awful to its customers. Whether it's cutting your internet and then ignoring your calls for 5 days, which you eventually regret calling when they do unfortunately pick up because it's overrun with village idiots, or it's their inept management who are just as stupid. You're guaranteed anger issues when dealing with this filth. An evil corporation where rats run the show. There's no way there's a single person in this sinister, spiteful and evil company that has more than 1 brain cell. It's a who's who of stupid dumb rejects. A greatest hits of 30%ers. If there was ever a national IQ test of sorts, the employees and owners of Supersonic would need to be hidden away in the sewers so they don't tank the national average.
132 replies
47 months ago
From Subsonic to truly Supersonic
My first bid at working with Supersonic was a disaster. They delivered the router to the wrong address and charged me anyway. I got a refund eventually, but it was a struggle. I went for them again for some reason, and this time things are going well. Their LTE has been good and their fibre, which I've just gotten is amazing. The installation time was way shorter that I thought it'd be and the support staff as well as installation gent were absolutely awesome throughout the process. I'm really grateful to Supersonic and I hope more people experience this side to them.
134 replies
60 months ago
The only thing incredible is how useless they are
Incredible Connection Clearwater is full of ****. The lazy staff will 'call you back tomorrow morning'. Always the same excuse. In all my years of dealing with them it's been the same ****. At some point you have to draw the line and to be honest this is it. If you want to be annoyed and ****3d over at every second turn - go ahead and deal with these muppets.
0 replies
61 months ago
Don't want to lose your money? Sit around the whole fn day waiting for us!
You know what would be nice? Live-fncking-tracking! *** kind of bs is "between 8 and 5"??? I'm supposed to sit around all day waiting for your driver?
0 replies
61 months ago
Deliveries not sealed - open to contamination and poisoning
It wouldn't kill you if you sealed the food, especially if it's ordered online! Even the dumb idiots at Mochachos know that!!!
0 replies
61 months ago
Numbnuts at Supersonic don't want to give me my money back - stole my router.
Supersonic refuses to give me my refund after they intentionally sent my router to their family members. The useless idiots at Supersonic are running a scam where they take orders, make you pay for it and the numbnuts send your order to their relatives elsewhere. In my case, my router was sent to an entirely different province. I've been querying this matter for well over a month now and so far, they keep saying 'the refund is in progress'. Until when? Until Jesus comes back? As South Africans we're letting companies get away with far too much, maybe it's time we return to apartheid-era punishments.
106 replies
63 months ago
Intentionally ignoring customers
Call centre agents are instructed to put the phone down immediately after picking up + their whatsapp service is in the toilet. No response, nothing.
112 replies
64 months ago
No, you won't get Covid from answering the phone! Your inept management is lying.
Not a single study has shown that if you answer your phone you'll catch Covid!
0 replies
Review Distribution
5 Star
3 (15%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5%)
1 Star
16 (80%)