NK
Nobuhle K
Active since Feb 2020
11
Reviews
0
Industries
Reviews
11 reviews16 months ago
Ridiculous transport service for night shift customers!!! Nkululeko you are so cold hearted I’m a female for you to leave me with no transport going back home!!!!
I’m not happy about the service today from a driver named Nkululeko. This driver I tried reaching him out whilst he never tried reaching out on me while I was still on duty and he was assigned on escorting me back home but no he drove off an left with no communication it’s funny how the times he claims he waited don’t match with what really transpired. Etapath drivers don’t care about their clients they only care about money and delivering zero customers getting paid for nothing!!!
0 replies
19 months ago
TELKOM I WANT MY REFUND
I am so disappointed with TELKOM FIBRE BILLING with the type of service I have been receiving, sent a change of banks in June to them in July the still debited on an incorrect account they promised to waiver my missed debit fee until they were done however they didn't it still happened the next month. I've been incurring ridiculous bank charges because of them, we are in September and nothing has been finalised as the same extra R200 charge happens every single month for their mistake ,they don’t wanna refund me for the double debit they made they telling me it will be credited next month but guaranteed that won’t happen because it’s been going on for months 💔What bad customer service is this?
0 replies
20 months ago
I want my refund ASAP I will tyk this to the ombudsman I’m sick and tired TELKOM!!!💔
Ever since I’ve started using this fibre it’s me and Telkom’s call center and I’m sick and tired. 😭💔😡😡😡 Y’all been debiting on an incorrect account for 3 months in a row I would tyk my time to correct it monthin and out now that you finally debit in the correct account you double debit me what madness is this can I please get my money back y’all are inconveniencing me for nonsense my kids have a trip on Tuesday I need to buy trip packs yooh guys y’all make me sick and y’all must cater for all the charges y’all put me through aswell. My fibre is R315 not R631.99 I need my money back and can this be fixed coz every month it’s the same thing over and over again. Stop ****ming people!
0 replies
25 months ago
A mind blowing experience received❤️🤌🏾🥹🥰💯👏🏿
It’s been a while since one have experience great customer service especially in small stores like these, I’m undergoing a phase of being retrenched at work and not having money lately is my biggest challenge I had a bunch of cents I packed together wanting to buy chicken feet’s for tonight supper it was so embarrassing for me to take out the cents out of my pocket but the guy on the teller kept on conversating with me as a form of distraction so I may feel free in taking my cents out and to top it up my cents were short of 20c 🙈 he then said no my sister go get another pack I’ll pay both of them for you of which he just did that from the goodness of her s heart. It’s quite an embarrassing situation for me yes but it wouldn’t be fair that i can’t share such a great experience I had with someone who’s at work and did great for me. Thank you Usave Dobsonville for hiring people with such good hearts. I was in need indeed and I’m really greatful for the lovely service. Ur stuff are the best especially the guys in ur team.
0 replies
25 months ago
Great customer experience
The service received from Muhle Nongawuza was extremely good, even in times where I took time in sending some of my docs she never got irritated of calling me and asking me in a proper manner it was as if she was helping herself too..Welldone Debt busters I’m not regretting coming to you guys for help I definitely feel as if itl be a good journey together👏🏿👏🏿👏🏿KEEP IT UP😍💯Kindly fix my surname to Kubheka on your system, I’m not Khubeka please. Otherwise I’m happy.
53 replies
26 months ago
🤬🤬🤬2ND REVIEW NEDBANK DOESNT CARE, NOKUKHANYA MKHIZE'S BAD SERVICE SEEMS TO BE WHAT THEY PURSUE😖😡😡😡💔
I'm writing this for the 2nd time, as the 1st one was not even attended. Can I please have my Money returned to my account I'm broke and dont have petrol to go to work. I've never been this disappointed with the bank I've used for years. What a bad customer experience I received with a consultant named ''NOKUKHANYA MKHIZE'' who said she works at SANDTON 135 RIVONIA ROA JOHANNESBURG loudly in my ears, the attitude that was echoing in her voice when she called me today at 13:30 until 14:22 regarding the loan I took with you guys last month, I think she's from the collections department. Worse you guys are the ones at fault to begin with NB: Please listen to her call, when you return or answer this rating I need feedback as to how you guys dealt with her and I want you guys to make her call me and apologize about her unmannered of approach. Now the initial thing that you need to fix. Nedbank captured my debit order date incorrectly and debited my account yesterday I was left on a negative balance. I kept on emphasizing on the call that I'm getting paid on the last day of the month and the agent guaranteed me it was gonna be that way, to my surprise yall debited on the 21st. I need my money returned and my account on a positive balance as the agreed debit date id the last day of the month. I'm going to take this to the ombudsman's if yall dont sort this out. Your agents are even harrasing me as if I'm a ***** or I'm at fault. Please take your agents back to training cause their customer service skill is on 0% they speak to us as if they speaking to animals. I repeat I want my money returned immediately
0 replies
26 months ago
😡😡😡😡😡😡Zero% Customer service skill...NOKUKHANYA MKHIZE SANDTON 135 RIVONIA ROA JOHANNESBURG. 1422💔💔💔
I've never been this disappointed with the bank I've used for years. What a bad customer experience I received with a consultant named ''NOKUKHANYA MKHIZE'' who said she works at SANDTON 135 RIVONIA ROA JOHANNESBURG loudly in my ears, the attitude that was echoing in her voice when she called me today at 13:30 until 14:22 regarding the loan I took with you guys last month, I think she's from the collections department. Worse you guys are the ones at fault to begin with NB: Please listen to her call, when you return or answer this rating I need feedback as to how you guys dealt with her and I want you guys to make her call me and apologize about her unmannered of approach. Now the initial thing that you need to fix. Nedbank captured my debit order date incorrectly and debited my account yesterday I was left on a negative balance. I kept on emphasizing on the call that I'm getting paid on the last day of the month and the agent guaranteed me it was gonna be that way, to my surprise yall debited on the 21st. I need my money returned and my account on a positive balance as the agreed debit date id the last day of the month. I'm going to take this to the ombudsman's if yall dont sort this out. Your agents are even harrasing me as if I'm a ***** or I'm at fault. Please take your agents back to training cause their customer service skill is on 0% they speak to us as if they speaking to animals. I repeat I want my money returned immediately
0 replies
32 months ago
Money eaters 🤬😡
😡😡😡all they know is chowing people’s money, they sent me a link to do payment I payed apparently they captured my address incorrectly I WhatsApped them they told me it’s will be corrected only to find out it’s still wrong, mind you this was done a full month ago💔 right now I chat to them they tyk hours to respond their agents are *********** they promise to get back to you to name a few Lerato theee worst agent I’ve dealt with at frst she called me and said the number is incorrect dd she call me back NO instead I had to follow up on WhatsApp she then called and said she has fixed it, she then send ppl to an address I don’t even know it’s not even the closest to mine she wrote mngomezulu street instead of Mozasane when I texted her back on +**********0 she just blue ticks me to date. 2 nd agen in-line was Christina who promises to escalate and provides feedback every time we chat on +**********5 but her escalations are as good as useless coz they don’t help with nothing instead she assigns ppl to call me for apologizing, I need no apology I need connectivity that’s what I payed for. Last but not least Elizabeth that one also said she will help me it’s a guarantee she even offered me her personal WhatsApp number I was really convinced she would but she’s just like the rest she confirmed my number is being used by my neighbor pinky she asked me to send proof of address I did I also gave her pinky’s address she said it will be fixed still nothing when I WhatsApp her she blue ticks me she only texted me now when I informed her colleague Christina I’m logging a complaint. I cannot even let this slide how is it that you guys installed to my neighbor while it’s not her address and never asked for proof of payment which means we also need to use someone else’s wrong address😡I’m not gonna do that! Fix my address and stop this nonsense of not following the right process of installation. You turning us to things we not, I hardly complain but this is just BULL****!!!..Im reposting this because I think my query is closed as I had lost my phone I think my response wont be valid so I'm starting afresh
131 replies
33 months ago
Money *****ers!!!😡😡😡😡U pay they make you a fool n***x!
😡😡😡all they know is chowing people’s money, they sent me a link to do payment I payed apparently they captured my address incorrectly I WhatsApped them they told me it’s will be corrected only to find out it’s still wrong, mind you this was done a full month ago💔 right now I chat to them they tyk hours to respond their agents are *********** they promise to get back to you to name a few Lerato theee worst agent I’ve dealt with at frst she called me and said the number is incorrect dd she call me back NO instead I had to follow up on WhatsApp she then called and said she has fixed it, she then send ppl to an address I don’t even know it’s not even the closest to mine she wrote mngomezulu street instead of mozasane when I texted her back on +27 10 900 3720 she just blue ticks me to date. 2 nd agen in-line was Christina who promises to escalate and provides feedback every time we chat on +27 84 555 5585 but her escalations are as good as useless coz they don’t help with nothing instead she assigns ppl to call me for apologising, I need no apology I need connectivity that’s what I payed for. Last but not least Elizabeth that one also said she will help me it’s a guarantee she even offered me her personal WhatsApp number I was really convinced she would but she’s just like the rest she confirmed my number is being used by my neighbour pinky she asked me to send proof of address I did I also gave her pinky’s address she said it will be fixed still nothing when I WhatsApp her she blue ticks me she only texted me now when I informed her colleague Christina I’m logging a complaint. I cannot even let this slide how is it that you guys installed to my neighbour while it’s not her address and never asked for proof of payment which means we also need to use someone else’s wrong address😡I’m not gonna do that! Fix my address and stop this nonsense of not following the right process of installation. You turning us to things we not, I hardly complain but this is just BULL****!!!
192 replies
42 months ago
Best Customer Service from Jabulile at Standard Bank
I was assisted by a consultant Nkosi Elizabeth Jabu yesterday at Standard Bank Constantia in signing up for a Flexi Funeral Plan her service was extremely exceptional she was very friendly and the premium was reasonable. Thank you so much standard bank for hiring such people. I even won my self a squeeze bottle In the raffle game I played after signing up 🎊😂 I'm very much happy ❤️
132 replies
Review Distribution
5 Star
3 (27.272727272727273%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (72.72727272727273%)