LG
LujahPhelo G
Active since Mar 2020
10
Reviews
0
Industries
Reviews
10 reviews34 months ago
Exuses to repair storm damages
Bad claim experience for natural disaster. 4 cases loades from one incident and dispute is submitted with no feedback.
2 replies
51 months ago
Claim Value Manipulation
My claim value has be reduced with excess twice to achieve saving for the insurer which couldn't be explained to make any sense. I have cancelled the policy and thanks for wasting my time to try your services. 1st time claim since i joined them 4 years ago and very small claim but dishonesty at front
2 replies
61 months ago
Unfair claims handling
I have a been with miway for over 10 years now on personal cover. 2 years ago I moved my business insurance to them. Last month I had a minor business claim which was authorized but with additional excess due to kilometers that couldn't be validated on my side from third party log book. I am told the car travels about average of 20k kms per month while my actual review revealed 3k kms was traveled while estimation was around 8k kms per month. Stay away from this trick if you looking for business insurance.
4 replies
64 months ago
Poor service
My policy has been up to date with payments. When I claim I am advised it has lapsed even though I provided proof of payments no one bothers to check documentation. Dove was my preferred funeral plan this is my worse experience with them. They playing delaying tactics and I have funeral to do.
1 reply
66 months ago
Bad service
This is the 1st time I am glues on what's appending with my claim. The best answer I get its in progress at validation stage. Imagine not having a good car during this covid 19 challanges and all the necessary information was provided within 24 hours of the accident. I am at a point of reconsidering to look for other insurance. Every time we call our claim repan't get hold of her and we leave messages no call backs. I had claims with miway before but I was well informed and I know the required information hence I provided on time to avoid unnecessary delays. Claim with Ayanda Mukwevho
4 replies
71 months ago
Bad service
I have recently moved my two domains from domainsa to axxess my..com domain has not been working for the whole month and has been back and forwards between the two companies. I am unable to access my business emails and website which affect my business.
1 reply
71 months ago
Bad service
I have recently moved my two domains from domainsa to axxess my..com domain has not been working for the whole month and has been back and forwards between the two companies. I am unable to access my business emails and website which affect my business.
0 replies
74 months ago
Excellent Service
During the difficult times of COVID19 my premium was increased due to annual escalation. As the finances are badly impacted as some of our businesses are not operating. Thanks to Mabuvha Thathaisa for structuring a reasonable premium for us to cater for distressful time.
1 reply
76 months ago
Bad service
I have submitted the funeral claim 3 March 2020 and when I call for update they say the claim is not on system. Even today I have no idea of what happened to my claim. This is the 1st time I claim under kaizer chief funeral scheme under hollard but I got bad service. I have to decide if I continue having policy with them as they failed me during the loss of my husband.
7 replies
76 months ago
Poor service
Funerel claim was made at the branch with turnaround time of 48 hours. The case was sent for second opioning without being advised of the reasons for the referral no one bothers to keep us updated. When you call the contact centre you get inconsistent information and being asked to call the branch. Martha Mogotsi & Gift Masemola were call centre agents
9 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)