NS
Nelson S
Active since Mar 2011
21
Reviews
0
Industries
Reviews
21 reviews7 months ago
Sadly they show their real self after you have signed up
In all the years as a medical aid provider it is highly disappointing that it takes you more than a week to generate a specialist authorisation. Pity certain traits can only be observed when in the relationship.
159 replies
14 months ago
Vumatel again again again they disappoint me than mojolo
When Vumatel comes to fix a neighbour's problem, I end up with no internet. What level of incompetence is this. When you call you can never get to the people that can assist with sending a technician immediately. Can you now cancel my subscription. I'll go with a more competent provider.
159 replies
19 months ago
If a technician can drop a call on a customer, you can imagine what Management is like.
It has taken two days to log a ticket with your inefficient custormer service centre. We are now on day three without wifi. Your technician assigned to fix your fault drops a call on the customer. From here on, we will be without wifi by our own choice, with immediate effect cancel my subscription. Can this not take a week. Let's see if there's a single thing you can be efficient on.
106 replies
48 months ago
I'm canceling my king price insurance
Dear King Price Kindly cancel my insurance as it is now a week that my mother is without hot water. You say your service is king but I disagree because not even your team manager returned my call. I will get an insurance quotation elsewhere first thing Monday morning. I did not sign up for this kind of experience. All week I have been chasing you to assist and it is now a week that my 80 year old mother is without hot water.
134 replies
48 months ago
Terrible claims' experience
Over a week since my claim submission: - No progress update; - No contact from the appointed service provider; - No feedback from the consultant. Since Monday I have been following up and till now, still not concrete feedback and wayforward.
148 replies
66 months ago
Zando or Zondo same difference with no end on sight.
Thought I try Zando instead of the traditional in store shopping. Terrible mistake. My first order with Zando was delivered sadly being an incorrect size. I then ordered different other items which got delivered but again sizes were incorrect. Zando fetched the items and I reordered the items again. A day later Zando canceled my order stating that they do not deliver to a P O Box. The incorrect size items they had delivered and collected weren't on a P O Box address. I am asked to reorder the items for the third time whereas I have not received any refund for the first order and each time you make an order you have to pay upfront. Stay away...
0 replies
76 months ago
Discovering lack of service
Still waiting on a detailed explanation from head of customer service. Close to a week now and still no feedback...
168 replies
78 months ago
Cashbuild to poorbuild with Duram non-sticky flashbands. TOTALLY DISAPPOINTING.
I am totally disappointed that a reputable store like Cashbuild would stock and sell flashband from Duram. I wanted to waterproof my house but this time decided to use flashband. I then bought 8 Duram flashbands from Cashbuild Highgate. A day after mounting them they are coming off instead of increased adhesion. Took all of my time to drive to Highgate, prepare the roof and mount the Duram flashbands for them to be coming off all on their own. When visiting Cashbuild you would think all the quality checks have been carried out on the items they sell. I don't expect to be doing endless home maintenance as this is a complete waste of time and money. I thought you fly proudly South African.
105 replies
95 months ago
FNB - No service!!!
Can you STOP advertising and start doing some wor****!!!!!!!! After having wasted 20 minutes on your 086 line my query is still not resolved. If only your service was as good as your adverti*****ts. What will it take for my query to be finalised???
53 replies
101 months ago
Biggest car competition giver yet no transport for your female staff at night
Dear Shoprite SA Each year you pride yourself in being the biggest car giver with your yearly car competition. Clearly you of the believe that customer first and then your staff. The reality though is that happy staff create happy customers who bring in happy money. Please help me understand, how do you give away so many cars each year when you have female staff that finish off work at times at 21h00 and walk long distances to get home or catch a taxi to home. Your stores are located throughout townships and you the only major retailer that closes shop late night in the townships. We know the extend of violence that women have had to endure and to date your staff is the only staff among all the major retailers that walk at night on freeways and dark streets to get home. Yet each year you manage to give away cars to customers. Some of which already have their own cars. To date, unlike Pic n Pay I am still to read up a story of how you guided a cashier or someone who packs groceries to becoming a shop owner. There is a lady that works for you in our street that has worked for you since opening the Jabulani shop and she's still doing what she did from day one. I am not asking you give your employees stores but I am questioning why you not assisting with the safety of your employees when they go home to their families? Why is this lady not on a bursary to someday be based at Head Office as the Group Attorney perhaps? I also know that development starts with the individual and this person is that kind of person whom given the opportunity can rise to the occasion. Instead of only doing price comparison studies with other retailers please also do a study on the amount of crimes your staff experience on their way home relative to the other retailers. Also do a study on success stories on your staff relative to the other retailers you competing with. Should I be mistaken, please accept my apology.
0 replies
Review Distribution
5 Star
1 (4.761904761904762%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (28.571428571428573%)
1 Star
14 (66.66666666666667%)