ZM
Zerandé Muller
Active since May 2020
9
Reviews
0
Industries
Reviews
9 reviews6 months ago
DO NOT DEAL WITH THIS COMPANY.
Star rating should be lowered for this company. No after sales service. Once you've been sold a product, you are on your own. Cancellation support is non-existent. VERY TROUBLESOME COMPANY...DO NOT DEAL WITH THEM.
0 replies
7 months ago
PROMISES FROM MTN BRING NO RESULT
I was called with an offer for a cellphone contract, received the phone in the mail and took it to the local branch for a sim swop. I was informed that the package does not allow a swop. I subsequently arranged a cancellation of this contract and took out a new one. The phone was sent back. All of this occured in May. I have since been billed monthly for a contract I do not have. Calls to MTN are all unsuccessful. I have spent hours on calls to MTN and WAS made to believe that the matter WAS resolved, but month after month I am billed once more.
0 replies
8 months ago
Entrapment through constant changes to banking details
Sanlam changed banking details for credit card payments more than 4 times in financial year. The latest is that they changed my account number. This is communicated only on monthly statement once. I changed banking details and account number but was unsuccessful now I have accumulated arrears. Samlam has ENTRAPPED me into arrears by their constant changes in banking details and now my account number.
2 replies
9 months ago
Hopeless customer service. Do not tryst with your banking details!
Cannot be trusted with your bank details. I missed one payment as my bank account was hacked and I had to apply for new card. Payflex sent email at midnight of failed payment. Gave me hour to make payment. I only saw next morning. When I tried to add new card, their system would not allow it. Once I loaded my final bank card after they reset it, I was charged more than R500 for an item that was only about R350. Customer service is homeless. If there are other payment options please use instead of Payflex!
0 replies
31 months ago
When I see Travelstart I scroll past...NOT A TRAVEL COMPANION, you are alone if you are in need!
A "Travel Companion" looks out for your best interest. Not Travelstart! Purely Online and purely selling with no regard or interest in your travel dilemma. We missed our Malta flight and with our Schengen Visa exit date on hand, needed the assistance of Travelstart to assist us out of the Area with amended tickets. The only response we were given was that there were no flights available. We had to book all NEW flights ON OUR OWN!!! No refund assistance; no response on mails sent, no regard for our dilemma! Do look at other Online Travel Agents other than Travelstart...YOU WILL NOT HAVE A TRAVEL COMPANION IN Travelstart.
0 replies
53 months ago
More than a positive experience
I thought I had lost a very sentimental item gifted me by my husband. Searched everywhere, then 4 weeks later contacted the Hotel as a last resort. It was at the Lost and Found taken there after our stay. They sent me pictures of the item, an orange The North Face jacket and a courier 2 days later delivered it to my office.
0 replies
54 months ago
NOT DESERVING OF ONE STAR APPLE SOUTH AFRICA
Customer service only there to protect its I-stores; I've come last. If you've had luck contacting Customer Service for an evaluation on a new item that presents with an evident factory fault, you are lucky. BEWARE it is a nightmare getting the Customer Service Provider to understand your frustration. I had not luck after purchasing a new Macbook which presented with a hairline crack when screen was lit; according to "appoved" Service Provider, the crack was due to my neglect...a DAY AFTER IT WAS PURCHASED.
0 replies
59 months ago
BONSANO BEWARE
Looks like this company is struggling to service its customers..my mother has funeral service which used to be with Old Mutual...this company took this service and went on their own...they are totally unreachable, emails to contact persons supplied by Old Mutual bounce. Their fees went up, debit orders go off monthly from my elderly mother, a pensioner's bank account, but no service or contact from this company.
53 replies
72 months ago
BEWARE...1st for Women will LOOK INTO EVERY area of your policy to reject your claim
I borrowed my vehicle to my daughter who had to complete a year of Community Service in the Northern Cape. She was involved in an accident and the car was written off. 1st For Women, rejected the claim and cancelled the policy with immediate effect. I was told by the Assessor, to remove my vehicle from the panel beaters immediately as the insurance is no longer responsible for the vehicle. I have dealt with various other insurance companies, but never have I experienced an assessor who took such effort not to allow a claim. The assessor even called her manager to make sure she was definitely on her way to work. Yet, the insurance cover makes allowance for non-regular drivers. I will NOT recommend 1st for Women as an insurance. The managers are not available for queries upon request, either. It seems they will go out of their way to find reasons not to allow a claim.
105 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (88.88888888888889%)