SM
Sylvester M
Active since Jun 2020
10
Reviews
0
Industries
Reviews
10 reviews4 months ago
Beyond pathetic service
I ordered perfumes from this online store. They have a whatsapp number and when sending them a massage they don't respond on their whatsapp. I placed my order on 29 November 2025. Today is 05 December 2025. They don't have a number you can call and get someone to talk to. I spend R1198 on perfumes and yet nothing has been delivered. They rather send automated massages that helps with nothing on their email address. The frustration to deal with this company is beyond me.
53 replies
49 months ago
Diabolical service
This company and how it deals with customers complain is beyond pathetic. I returned one of their units I have been trying for 2 days.I kindly asked for money back and their staff tried making me look like a person going hysterical.I explained my story to the lady and kindly asked for my mo eyes back.She told me they don't do cash backs and I could try purchasing something else of the value of the unit. I refused to do any business with them and kindly requested another time for my money back.The lady called the manager and explained to.him what I'm asking for.I was again denied my money and told to leave my details and they would get back to me on the next business day. I asked the lady for the managers number and she refused me the number. I asked again for my money back and she told me she can't do anything I should return the Monday 21 March(Human Rights day).That's the day the manager would be in store.I asked Blueroute information desk for the managers information and they gave me 2 email addresses I could write my complaint to.I wrote.a email to show my disgust on the matter and my number was forwarded to one of the directors. I went to speak to the manager on Monday en kindly asked for my money back. The manager had accused me of swearing at the lady that was in store the Saturday I returned my unit.He told me he is disappointed that as a naval officer I speak in such manner. When I asked him where his evidence is about the accusation. He pointed to the lady who has a store right opposite his store(AMC). I pointed it out to him that he was not there and have no right to just assume anything. I told him as a customer at his store I'm disappointed and need my money back. He repeated the same procedures as the lady did on Saturday. They can not.do any cash back but I can either replace the unit of buy something else of the value of the unit. I told him that he refuses me money one more time I would break his store and then we even.He asked me if I'm threatening him. I asked security to get me some to help sort out the matter and the manager returned to one of customer or a friend of his he was talking to before I approached the store.They continued talking Afrikaans infron of me not being aware that I am Afrikaans. I told him I'm very disappointed in him and pointed it out to the security guard that stood there.I have received my money but the treatment and forcing people to go thru such lengths to get their money is uncalled for and definitely paint you in a bad eye in public. Their lack of dealing with the manager as I tried talking to their director is pathetic to say the least.He wrote me a massage saying the money was transferred of Friday you should have received it.I have dealt with my stuff and manger there is nothing further to discuss.
0 replies
55 months ago
Azure
The place have amazing views from the jacuzzi and swimming pool.The manager Shane is always a call away and willing to assist where he can.I really enjoyed my stay here and would definitely return again in future.
0 replies
61 months ago
Outstanding food and service.
We went on a wine tasting date me and my companion on.the 26 February at Jonkershuis restaurant in Groot Constantia winery .I have went on few restaurants and still feel that the setup and service at Jonkershuis was outstanding. My waiter was Agnesia Claasen and our meal was prepared by the head chef Althea Jacobs.
0 replies
64 months ago
Stop apologizing and start doing something.
I really feel frustrated about this service provider. For the past 2 days I have been trying to download series from Netflix and it only managed to download 6 episodes in more then 24 hours.I try watching from Netflix without downloading and it just keeps buffing. It is really disappointing to trust someone with money you work so hard for and receive a poor service such as this. I truly believe that Rain can feel embarrassed for such poor service for our hard earned money.
175 replies
66 months ago
Stephan Delcarme jou doring.
My review is not as much about the department but more about the member working there.I would just like to take this moment to thank Stephan Delcarme at Fishoek traffic department. I have been struggling for more then 2 months trying to get thru to the traffic fines(warants) department with no help.I went as far as standing for 3 days at Fishoek traffic department looking for assistance and no one could help.Stephan Delcarme came to listen to my storie just once in withing 1 hour my warant was sorted and a man that could have referred me to anywhere like most people did.Just took time out of his busy day to listen to me and assist me.You Mr.Stephan Delcarme is what South Africa need more of.Someone with compassion and understanding.
0 replies
66 months ago
Amazing service delivery from Matthew.
I just want to take the time to say what amazing service I have experienced every time I go to **** n Bull(Tokai).I recently went to go buy n bong and I had no idea of the varieties that there are from acrylic , glass to plastic. Matthew very patiently explained their differences and even recommendations. I really appreciate the knowledge shared not just for buying but to cleaning and taking care of your bong.Much appreciated Matthew.
0 replies
69 months ago
Disgrace of a service provider.
They deducted 4 months payment in just 1 month.I called to ask why arrangement could not be arranged with the customer and their stuff where so rude on the phone.Im just glad my contract is coming to an end with them.They staff of today really just ****ed the living **** out of me.Im told I should have called them to ask why they did not deduct those months. Pathetic service from a service provider that's suppose to be the number 1 in SA.March I had to by my own data on 14th and 20 and 24th cause I had no data and my contract I'm suppose to get.They corrupt and i would ask people to be more cautious when dealing with them.Write everything on a paper and keep track of this disgrace of a business.
106 replies
70 months ago
Let these members work from home please as we receive a faster response in calls and assistance.
I called on 15 th July to query the amount deducted from my account.I spoke to a lady named Nyiako and very patiently and friendly she explained to me everything. I believe that working from home makes these Vodacom employees very comfortable and therefore very friendly and more efficient. After speaking to her I spoke to a guy naked KG.Also very polite and very fast we could agree on terms as to take out a upgrade.This was done all over the telephone. On 16th July(today).I woke up not happy with a telephone agreement on a contract and called in again to ask if its possible to reverse the contract. I called account again as it is the only number I have from them.I spoke to another lady named Nonhlanhla.Also very friendly and efficient she helped me and transferred me to speak to a guy named Andile.Andile reversed my contract and explained I can only go in month end as it will only be reversed then.All these people works from home now.I could hear in the background of Andile that he was at home.Very calm as well and very friendly. This has let me to come to the understanding that when these people work from their comfort of home.They really know their work and are very efficient. Phone calls get picked up very quickly,people over the phone dont sound so disinterested or bored.Please let these members work more from home as I feel that we get thru to them much quicker and they much more friendlier working from the comfort of their home.
105 replies
71 months ago
INTEGRITY is not something I feel this company stand for.
I needed help with a situation where we work 72 hours a week with no over time.The partners of Legalwise I worked with on this case was Parker attorney's. For them to say that we have less then 51% of winning a case like this where clearly the hours are out 8 hours away from amounting to 2 weeks(80 hours) working hours. Has really disappointed me.It clearly shows to me that I chose to partner up with people that has no ambition to help when help is needed.But monthly your money is good enough for them.
158 replies
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4 Star
3 (30%)
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1 Star
5 (50%)