OM
Ofentse M
Active since Jun 2020
9
Reviews
0
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Reviews
9 reviews7 months ago
Sasbo is just a money making scheme
I strongly advise anyone considering Sasbo to think twice. In my experience, they operate more like a syndicate than an organization that genuinely cares about their members. They are quick to debit your account every month, but when it comes to supporting you with work-related issues, they show no accountability or willingness to meet you halfway. When I needed their assistance most, they failed me completely—so much so that I ended up losing my job. Yet, come month-end, they never miss a beat in taking money from my account. Looking at the numerous other complaints on Hello Peter, it’s clear that this isn’t an isolated issue but a pattern. For anyone who values real support, I recommend looking at alternatives like Legal Leaders, who have shown far greater commitment to standing by their clients.
0 replies
7 months ago
Poor Service at Gandhi Square Branch – Urgent Attention Required
Dear African Bank, I am writing to express my dissatisfaction with the service I’ve received from one of your branch employees, Xolani, at your Gandhi Square branch. For the past two weeks, I’ve been visiting the branch in an attempt to resolve a recurring issue with your mobile app, which has proven to be quite unreliable. Despite the simplicity of the matter—a basic app reset—I’ve had to return multiple times without resolution. On both occasions, Xolani has shown little to no willingness to assist beyond saying, "Let me log a call with IT/Call Centre, they will call you or you can call them." When I asked him to make the call immediately, considering this was my second visit for the same issue, I was met with the same dismissive response. His lack of initiative and unwillingness to escalate or resolve the issue on the spot clearly demonstrates poor service and a disregard for first call resolution principles. If he was unable to help the first time, I would have understood. But the second time, with no effort to even attempt a different approach, shows a concerning lack of customer care. This experience has left me frustrated and questioning the competency and attitude of staff members representing your brand. If this is the level of support your customers can expect, I see no reason to continue banking with African Bank and will be considering closing my accounts. I expect this matter to be escalated and addressed urgently. A simple issue like an app reset should not require multiple branch visits and still remain unresolved. I look forward to your prompt response. Kind regards, ID 9404105987080
53 replies
22 months ago
Instructions To Close Bank Account
I think my card is duplicated, I have my card with me but I'm told by one of African Bank's consultant that it swiped in Mozambique on the 30th of May 2024 whistle I have it with me. And the only thing they can assist with is cancel the card and no refund. I don't have a problem at this point, I've been using this bank for yes, but since it poses security risk. All I want now is to close the account they tell me I have to pay a negative balance on the account that's related to the ***** I lodged with them. Now when I call their consultant take me from one piller to post. I don't want to write anything negative about the bank I just want that account closed ASAP
212 replies
29 months ago
Cancel cell phone insurance and contract coverplus
I’m very upset with Vodacom, I’ve had a contract with them for over 4years, now I want to cancel an insurance on the contract or put a notice of cancellation cause I don’t want it going forward, An agent by the name of Thando Makgwale from Vodacom insurance department tells me she can’t because my account is in arrears of which I don’t have a problem settling when I pay my premium this month. She says she still can’t meaning plan is to dig a deeper hole in arrears which clearly benefits Vodacom and not considering me as a client or putting the client first. I’m disappointed and this is just the beginning my request was simple, cancel the cellphone insurance as well as the contract cover plus. I’ll be happy to delete this review. It is just my cry for help.
128 replies
34 months ago
Business School Of The Year
Dear #NoviaOneBusinessSchool & #AbsaGroup, I am writing this message filled with heartfelt gratitude to express my sincere appreciation for the invaluable opportunity to study #Fintech&Disruption with your esteemed institution during the year 2021. The experience has been nothing short of transformative, broadening my horizons and equipping me with the knowledge and skills necessary to navigate the dynamic landscape of the financial technology industry. The exceptional faculty, comprehensive curriculum, and collaborative learning environment have truly surpassed my expectations, enabling me to delve deep into the intricacies of fintech and disruption. I am grateful for the guidance and support provided by the faculty members, who have not only shared their expertise but also inspired and motivated me to push the boundaries of my understanding. The practical insights gained through real-world case studies and industry interactions have been invaluable in shaping my perspective and preparing me for the challenges that lie ahead. This opportunity has opened doors to a wealth of possibilities, and I am genuinely thankful for the foundation it has laid for my professional growth and development. Once again, I extend my deepest gratitude to #NoviaOneBusinessSchool & #AbsaGroup for bestowing upon me this life-changing opportunity and for nurturing my passion for fintech and disruption. Yours sincerely, Ofentse Marumo | Customer Contact Centre Specialist Ofentse.Marumo@bidvestbank.co.za | 079 815 6142 Katherin Towers 0114073103 | 0860 11 1177 www.bidvestbank.co.za
0 replies
47 months ago
If it Says "BRYTE Insurance Company/Vapsure/Savvybrokers run for your money
Never in your right mind take an insurance with Brute/Savvybrokers/Vapsure. I've provided this people with everything they needed from me to process my claim. When you send an email for any update they tell you, they'll give you an update in 3 Working days, I've spoken with Bridget from BRYTE /Vapsure and Cynthia from Savvybrokers to no assistance and empty promises and no specific detailing about a turnaround time of they are every move to no avail. They even avoid my calls just to fix my car. I've asked them to forward me a QA recording transcript when I first took the policy with them and they literally refuses cause they know they selling lies to clients hence I have to come here to warn others about to fall into the hands of this scammers. This is just a start I'm going frustrated by a day. What's so difficult to fix my car or should I claim 6months before the accident so that they can meet their turnaround time in time with me following? Name: Ofentse Marumo Cell:0634525557 Email: ofentsespears@gmail.com
134 replies
47 months ago
Motor Vehicle Claim Pillar to Post
I've taken a insurance with Savvybrokers for my motor vehicle. It recently had a minor dent and needs detailing with regards to this issue non the less they have not been helpful and have taken me from pillar to post over a period of two weeks now without any accountability with my claim if you don't make a follow up you are on your own. They even refuse to release an onboarding recording which details our agreement. Think twice before you take anything with them or you'll write your next bad experience here too.
0 replies
67 months ago
When you wanna anything from homechoice atleast think about your credit score that's at risk
I haven't commented on my last review on homechoice because I'm still facing the same problem with them while I pay them more than they want. I give up and feel sorry for anyone interested in doing business with this amateurs. No statements as a sign of being dodgy. The only time they call is when they want you to buy more so they can make your life more miserable.
53 replies
71 months ago
THINK ABOUT YOU NAME AND CREDIT SCORE BEFORE YOU AGREE TO ANYTHING WITH HOMECHOICE!
I'am really disappointed in the services of Homechoice customer service. I've had an account with them for two months now but already in regrets for bad service rendered and will never do business with them as they lack professionalism. They now put my paid account with them in arrears! Imagine now my credit score and name under the mud because of stuff who fail to do their jobs. I'm sure I've spoken to several of their customer care agents for the past four weeks who hang out on me without even listening to me concerning their last month payment which i made,but because of incompetent stuff they could not trace it even when i sent them emails containing that information on the 6th of June, They still fail! After they sent me this query refs.797057&797056 with no feedback at all. I spoke to Rashika from their Cape Town head office who refused to assist in this matter & Yoliswa Tulwo who from their collections department who both also lied to me saying she will foresee that this matter is resolved to no avail! I'd never wish anyone the amateur experience i've been treated with from this company and advice them to think twice or take their business else where they can be treated with the respect they pay for.
105 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
1 (11.11111111111111%)
2 Star
0 (0%)
1 Star
7 (77.77777777777777%)