SN
Sithembiso N
Active since Jul 2020
14
Reviews
0
Industries
Reviews
14 reviews3 months ago
ZWIDE APPALLING CUSTOMER SERVICE
I regret trusting them with my money and credit profile. They advised that I should pay R1200 for them to assist with my profile, they split the payment into instalments. I asked them how long it will take for them to remove the listings under my name, they said 6 months after paying my first instalment. I’ve been waiting since. They don’t respond to WhatsApp messages and calls as well. I want my money back
0 replies
21 months ago
Appalling Customer Service From Liberty
I have sent numerous emails to their respective info@liberty.co.za; email address requesting to be updated regarding my current cash out claim status. But it seems the email fell on deaf ears and blind eyes, as till this day, I have had no response from these people about my sent email. It is appalling to be ignored in such a manner considering one follows the right steps to make contact with these big organisations.
168 replies
26 months ago
Appalling Service
This Motus Toyota Kempton Park, Is the worst dealership to have ever experienced, The repairs department is the worst I have ever come across since I have driven a vehicle, they give a sour taste to the mouth and a bad name to this beautiful Japanese brand. They should close down as I don't understand how have a gearbox repaired can take 2 months and going to 3... All I get is excuses and pathetic explanations. I hope Motus cuts ties with this dealership as their name is also being dragged down!!! Incompetence of the highest degree.
0 replies
29 months ago
Discovery Employee Benefits | Retirement Useless
Discovery Employee Benefits | Retirement, is the most useless department within the umbrella, you will never get any feedback or response from their Client Servicing Manager, Itumeleng Khoza...No matter how pressing the matter is you will always be advised she is in a meeting, or leave or training, it gets one wondering which clients is she truly managing. You could hardly get a response on email from her. Discovery needs to revaluate their hiring process as others are just working there to not be a number on the unemployment statistics.
0 replies
33 months ago
POOR & A********* FSCA PROCESSES
It has been months since Discovery Provident fund lodged a case with the FSCA with regards to irregularities that Brima Logistics found it's self entangled in. FSCA are the ones who are to give the final out come regarding the matter of outstanding provident fund payments. They had indicated the matter would take 30 days before it responds on the matter. WELL GUESS WHAT, It has been well over 30 days and s till no feedback from them, and as pervious employees of that company are waiting for our outstanding Pension funds to be paid out, But can only do so at the discretion of the FSCA...
0 replies
34 months ago
DISCOVERY PROVIDENT FUND, BAD TASTE IN MY MOUTH
They lack the level of standard to assist you with any query pertaining to the products they provide, getting a mere provident fund statement is a hassle. I question whether the working personnel are equipped, fully trained or knowledgeable enough to handle any customers request or frustration. Why offer such a wide range of services if you don't hire competent staff to assist you with them.
0 replies
38 months ago
Old Mutual, has grea...
Old Mutual, has great service and timeously response to queries from their financial department 👌🏽
53 replies
41 months ago
FNB Digital Department Suck
That entire organisation is pathetic, still waiting for their digital banking department to contact me, I need help with reinstating my bank app on a new device using a new number and they keep sending me from pillar to post…I am changing to Discovery bank at the end of this month, they can kiss my business goodbye..
132 replies
42 months ago
Worst After Sales assistance..
It’s difficult to get through to their digital banking department to get any assistance and even their physical branches can’t help you at all, it really annoying and it’s made them the worst bank to deal with!!!!
264 replies
44 months ago
Not concerned about new client banking business
Discovery bank does not seem to take their new clients that open accounts seriously. I have complained that their provided transport service provider DSV Logistics has been sitting with my card and have failed to deliver it to me on numerous occasions, The new client department of Discovery Bank does not take it upon themselves to ensure that new clients receive their bank cards on time. This is what traditional banks will always have an upper hand. FNB had my card delivered in less that 24 hours.
74 replies
Review Distribution
5 Star
2 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (85.71428571428571%)