DG
DjNailz G
Active since Aug 2020
11
Reviews
0
Industries
Reviews
11 reviews8 months ago
Game Jabulani mall
Empty promises. Bought a Fridge on Friday, it was delivered on Saturday, the door does not close properly and I called and told them I want a new one.. I was there yesterday as they called to ask if I want a technician or a new fridge.. I want a new fridge.. same brand... they said they have done the paper work and I should get a call today I have still not received a call and my old fridge is gone.. I bough meat yesterday and now this will all go to waist because of empty promises
1 reply
11 months ago
Refund
I have been waiting for a refund since 25 April, i have been in talks with Caroline Moleleki who said they was a back lock of credit, she only respond when she wants, i cant get hold of her over the phone and still waiting for a reply if the refund has been process she has since not rep**** to my question.... can i have my money back
0 replies
21 months ago
Request for closure of Aspire account
I have opened an aspire account with FNB and on the 3rd July 2024 I have requested that they close this account, they said it will take 10 working days, on the 11th day spoke to the chatting department again they said they are sending an email, today I was speaking to Nomcebo she said she is sending an email again. To open an account it is easy but to close an account, no one is willing to assist this is so disappointing, you go to the branch they tell you to use the chat services, do employees get fired if one has to close an account why are they so scared to close customers account this is a very bad service from FNB
58 replies
25 months ago
Directive request from sars and Alexander is delaying
Each email i receive back from you is delaying my sars submitting and the response is poor as i am always asked for information i have provided to you Lungelo Louw aske that i send the directive, i have sent that 3 times now can i have someone who will be able to assist and fix my sars profile so i can submit, i cannot stand to receive another email asking me to send what i sent before, then 3 days to be escalated to the correct department another 3 days for that department to ask me for something i have sent, kindly find someone who will open this query since the 20 March 2024 to date as i am being given the run around every week, it has already been how many working days with more delays and no solution can this be resolved today
53 replies
25 months ago
Tax Directive no : 3228057
Since the 12 March i have been trying to submit my sars tax return, i called and i was given my irp5 proof of payment and IT3a, i logged another query and i was given a tutorial on how to pull or check my tax directive and i did mention that i cannot do anything on my sars profile as this is the message i got from sars (Please note that this tax return was not processed because SARS issued a Tax Directive No. 32288057, but there is no Lump Sum amount declared on the return. You can access a copy of the Tax Directive on eFiling or MobiApp. Urgently contact the Fund Administrator/Employer to correct the error and submit the corrected tax return.) what is difficult for my profile to be fixed who will pay for the penalty assessment if i keep on waiting for Alexander Forbes to reply and take their precious time to do so, i cannot submit the same query which requires them to do somethings on my profile and they keep on delaying, i am the one who is getting charged will they pay for these charges. Can this be resolved today its 13 working days and still my issue has not been resolved.
53 replies
30 months ago
Godfrey from King Price
We had an agreement that my first debit should be on the 1December 2023 but you continued putting a debit order on my account i am incurring bank charges because of your debit orders i want nothing to do with you and want to cancel this insurance, i spoke to Godfrey who continued to lie to me and told me there is nothing on the call recording about me saying my first debit must be on the 25 November 2023, before i spoke to him a lady called me from the collections department and asked why my first debit did not go off i said check your notes cos i did an arrangement that on the 1 December 2023 you must take the first debit.. she could see this on the system but you went again on the 6 November 2023 and you tried to debit money from my account this is not the first time you tried to debit money from my account it has cost me more than R400.00 of failed debits on my bank account... yet the last person i spoke to Godfrey is disputing this and he said on recording that King price did not try to debit on the 6 November 2023 our call was on Thursday 9 November 2023 at 13:05pm when he kept on lying to me and he said he will call me as i told him i am busy at work he should call me after 5pm, he never returned to me, i dont want any retentions consultant calling me because your service is poor kindly cancel this policy i dont want anything to do with king price
131 replies
30 months ago
Unauthorized Debit of R1298.00 taken without my permition
Who gave you permission to debit my account on the 1st November 2023. I want my back in my account today and i no longer want your insurance. You mislead people into giving you banking details and debit on dates you want, i did not confirm that i am taking this insurance or not, at this point you dont have my car details do you even have the vin number of my car or photos of my car no. Give me back my money today you took R1298.00 (Kingprice REF217432700600) your reference number i want thsi money in my account today and tell me who authorized you to take this money from my account
131 replies
48 months ago
Capiitec insurance
I complained about my insurance claim that 2 months no one has replied back to me i got a call that said they are sending this to the relevent department but still even now no one from the insurance department has replied back to me all thatt i got was reference nunber :93883759
134 replies
48 months ago
Insurance claim with no feed back from Capitec Bank
I submitted my retrenchment documents and receive feed back on the 22 March 2022 that my credit insurance claim was received. they will assess it and feedback within 7 days. Reerence no :92268989. I called last month for a follow up and was told the admin dealing with my claim has not actioned anything yet, till this day i have not received any feed back from Capitec, all they do is to debit money from my account while not giving me any response
74 replies
61 months ago
Warranty claim approval
Its been two weeks i have taken my car for a warranty claim, i am having with speaking with the consultants handling my claim, i have been in contact with the mechanic who is waiting for approval as last week Thursday an assessor was sent and a new quotation was sent which apparently Shauwn is waiting for management approval, i am told i am not allowed to speak to management as my complaint is i am using the car and its been two weeks where there is no answer on when will this be approve
53 replies
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11 (100%)