Active since Aug 2020
I had cartrack to my mercedes benz c300 edition C. 2024 December their unit burned my cables from the battery and damaged my petrol pump as well and a some of my cables for windows, airbags, unlocking functions. I called them the same December 2024 and they promised to check my car for the damages but didn't do so. I then decided to cancel my contract on June 2025 which they agreed upon on the phone call. Then I saw July they debited me again and I let it slide. August they continued with the debits then I reversed it then had a chat with them. They told me the person who was supposed to cancel did not do so. I asked them but that cannot me my problem since it was on their side. The consultant then told me I have to cancel again and allow them to have access to debit within 21 days of the cancelation. I refused as the cancelation was done already in June 2025. From August 2025 till this date they are still trying to debit my account and I have been rejecting their debits. My car costed me R25000-00 to repair and they didn't even bother to attend to my request for them to go and inspect their unit. I am highly disappointed with cartrack as now they are sending me a message saying that I am blacklisted. This is poor workmanship from this company
What a disappointing service I got from Telkom that made me to cancel the contract I had. From. The beginning of the journey, they gave me two contracts instead of one which took three months to convince them to remove the second contract. The current contract is had also started failing when they started billing me twice without any notification. It took three for them to tell me why the bill came and no further communication. Now when I decide to terminate the contract they still bill me for canceling after the whole dilemma of no satisfaction resolution of my billing. What a first and last experience that I went through.
I took a contract with Telkom and to their error I was given 2 devices, I returned the second device unopened and everything sealed within 5 days and it was excepted. A month later I am being billed for the second device that is returned and despite all the engagements we had and my query being resolved I am still getting my account being debited. This is disappointing from Telkom that I have to be entertaining my account being deducted and causing unnecessary charges to my account
The service I received from the consultant Olebogeng was phenomenal and outstanding
I have been with Miway for a long time. It's the best insurance ever
Thank you Simphiwe for a lovely service. Miway is still the best for me.
I took my Mercedes Benz C300 W204 for an engine light Fault and malfunction gear changes on the 13th April 2021 at 06H45. At 12H00 same day a service consultant called me to inform me that they won't be able to complete my vehicle's repair on the same day. I then got a call on 14th April 2021 at 10H15 to come and collect my repaired vehicle, I took my vehicle and on my way back to where I slept I felt the same problems that the car had when I brought it to the dealership. I took back the vehicle to the dealership for a reassessment. I was then told that I must make means to travel back to Standerton where I stay because the 48 hours has not elapsed. I then decided to call the Mr Jaco Boshoff as I work for Eskom Generation and we have a lot going on in the plants and I needed to be at work. Unfortunately I couldn't get hold of him, then his secretary called the service manager of Mercedes Benz Constantia kloof and I was told that he can't see me because of the 48 hour period that has to elapse while they are still waiting for feedback from Mercedes Benz South Africa. I later then got hold of the service manager who advised me that they will make a plan to hire a vehicle for me. I stayed at the dealership from 11H00 till 17H00 while they were still arranging such. In this process I was told that I need to hire a vehicle at OR TAMBO where I need to pay a deposit for it which I didn't understand as I was told my vehicle is repaired while it was not. So now I have to use money that I did not budget, and worst of all get a Polo vivo manual car because there were no cars available as I had to return to work. Because of all these delays I had to travel with my wife and daughter of 1year 4 months at night trying to get home which I arrived at 22H00 which is very dangerous and under the lockdown regulations. I am not sure if this is the way customers are treated or it was just my unlucky day to go through all these things but it really upset me alot to go through this.
I recently moved to vox but the services is horrible. How can someone log in a wrong account with wrong details? They don't even follow up on their customers after a fault is logged. Fault number Vox12882556. I am starting to regret applying for this service as it is disappointing me even before we have a journey together
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