MP
mathapelo P
Active since Aug 2020
6
Reviews
0
Industries
Reviews
6 reviews3 weeks ago
YST736394 Undelivered order
Hi , i always have to experience the worst with this shop. Please can you advise when my order YST736394 will be delivered. Your service is just horrible as always
0 replies
1 month ago
Poor service
Up to now having sent emails and watsup no one is responding for the incorrect order information. Is there people even working on the customer service side? Dear Mathapelo Phalatsi, Your ticket has been created with the ticket ID 74346 and subject "YST731927"
0 replies
3 months ago
Exceptional service
I would like to thank Sharne Elexander for my making the experience very easy, she is very polite professional and my word her telephone etiquette👌. You are the best-and portray delight work towards the company in just a few days my query was resolved im very happy with the service i received
2 replies
10 months ago
3 years of pain and trauma
Worst life insurance company claim not paid for my late husband who was a senior staff member. 3 years of back and forth very *********** staff members you guys dont understand the pain and trauma i have to go through everyday with my family.
2 replies
66 months ago
annoyed
your service is pathetic called your call center numerous times only to find your agents chit chatting in the background not attending to calls. can someone call me regarding my provident fund 2694137 ref number 0735146025 Mathapelo
1 reply
70 months ago
Pathetic service
i fail to understand the level of service u guys provide and i can tell its the most pathetic by far. i had made arrangements to pay my errears in 3 months as per your terms and which i had fullfilled and even paid double the requested amount. but to my surprise u guys double debited my account. who gave u that permission? this is my acc and u don't do as u please and while u at it teach your consultant some listening skills and sort out this mess
1 reply
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
4 (66.66666666666667%)