Active since Jun 2011
I have been a customer for close onto 4 years. Always efficient and on the ball. I personally wud highly recommend them and the installation crew from Sparky. System serviced on time and also panels inspected by them and also washed. I'm very happy indeed.
MIWAY INSURANCE HAS REPEATEDLY FAILED TO FULFILL ITS OBLIGATIONS, MISHANDLED MY VEHICLE CLAIM, IGNORED MULTIPLE ESCALATIONS, AND VIOLATED BOTH CONTRACTUAL AND LEGAL DUTIES FOLLOWING AN ACCIDENT ON 22 NOVEMBER 2025. THIS DEMONSTRATES SYSTEMIC NEGLIGENCE, UNPROFESSIONAL CONDUCT, AND BLATANT DISREGARD FOR POLICYHOLDER RIGHTS. TIMELINE OF FAILURES: 22 NOV 2025 – ACCIDENT REPORTED: VEHICLE BRAND NEW. REQUESTED TOTAL LOSS/WRITE-OFF DUE TO RECURRING FAULT RISK. Agents Anwar/ Adam confirmed ASSESSOR WOULD MAKE FINAL DECISION. VEHICLE REDIRECTED WITHOUT CONSENT: Initially sent to a MiWay panel shop, later moved to RENEW IT, SANDTON, WITHOUT APPROVAL OR NOTIFICATION. Multiple collection calls ignored while I was on holiday — demonstrating LACK OF OVERSIGHT AND PROFESSIONAL NEGLIGENCE. 6 JAN 2026 – PAID EXCESS & RETURNED VEHICLE: Paid R16,000 EXCESS. Vehicle “ready,” but persistent faults forced IMMEDIATE RETURN TO PANEL SHOP, where it was RETAINED WITHOUT EXPLANATION, TIMELINE, OR RESOLUTION. CLEAR FAILURE IN CLAIMS MANAGEMENT AND COORDINATION. REPEATED ESCALATIONS IGNORED: Agents Anwar/Adam – NO RESPONSE Claims agent Caitlin – Forwaded call to Supervisor Kunal Supervisor Kunal – FAILED TO FOLLOW UP Agent Livhu Mpolokeng – UNPROFESSIONAL, DISMISSIVE, NON-RESPONSIVE 28 JAN 2026: Requested resolution by 8:30 AM — NO ACTION TAKEN, NO FEEDBACK PROVIDED. LEGAL & CONTRACTUAL BREACHES: BREACH OF CONTRACT: MiWay has FAILED TO PERFORM ITS CONTRACTUAL OBLIGATIONS, including TIMELY ASSESSMENT, RESOLUTION, AND COMMUNICATION. CONSUMER PROTECTION ACT 68 OF 2008 (CPA): Sections 17 & 18 guarantee services FIT FOR PURPOSE, OF GOOD QUALITY, DELIVERED IN REASONABLE TIME. MiWay has VIOLATED THESE RIGHTS. INSURANCE ACT 18 OF 2017 / FSCA GUIDELINES: Insurers must act FAIRLY, TRANSPARENTLY, AND IN GOOD FAITH. MiWay’s repeated delays, lack of response, and unprofessional conduct demonstrate CLEAR NON-COMPLIANCE. POLICY TERMS IGNORED: MiWay’s policy explicitly requires TIMELY ASSESSMENT, RESOLUTION, AND COMMUNICATION. Retaining my vehicle without explanation, redirecting it without consent, and ignoring multiple escalations CONTRAVENES THESE TERMS. PROFESSIONAL MISCONDUCT: Staff have IGNORED ESCALATION PROCEDURES, FAILED TO PROVIDE UPDATES, AND ACTED UNPROFESSIONALLY, demonstrating SYSTEMIC FAILURE IN CLAIMS HANDLING. RESOLUTION REQUIRED – IMMEDIATE AND NON-NEGOTIABLE: WRITTEN EXPLANATION detailing why this claim has been mishandled. AUTHORIZE TOTAL LOSS SETTLEMENT OR REMEDIAL ACTION IMMEDIATELY. REIMBURSE R16,000 EXCESS AND ANY CONSEQUENTIAL LOSSES caused by MiWay’s delays. DISCIPLINARY ACTION for staff who failed to perform duties appropriately. FINAL RESOLUTION WITHIN 7 DAYS, after which the matter will be ESCALATED TO FSCA, OSTI, AND LEGAL ACTION for breach of contract and consumer rights violations. EVIDENCE RETAINED: All communications, recordings, and documentation of mismanagement and unprofessional conduct are available to support this complaint. MIWAY INSURANCE HAS DEMONSTRATED REPEATED FAILURE TO MEET ITS CONTRACTUAL, STATUTORY, AND REGULATORY OBLIGATIONS. IMMEDIATE PROFESSIONAL RESOLUTION IS REQUIRED- NO EXCUSES, NO DELAYS, NO EVATIONS
Nu Debt & Telkom Blunders All i can say is theyre a bunch of clowns. Telkom debit came back unpaid. Was paid on the Telkom portal 2 days later. Nu Debt than sends sms stating thats its a letter of demand. Call nu debt. Explained. Than send me sms with their absa bank details. Foned Telkom immediately to enquire if t is reflecting. Onfirmed payment reflecting. Wnquired as to why these clowns have my details. Telkom says that if debit comes back unpaid, details are automatically sent to nu debt. Consultant said account in good standing. I must ignore. Again. Final letter of demand from nudebt on an account thats paid up, in good standing and active. Nu debt remove me from ur useless database and Telkom sort this query out ASAP
All i can say is theyre a bunch of clowns. Telkom debit came back unpaid. Was paid on the Telkom portal 2 days later. Nu Debt than sends sms stating thats its a letter of demand. Call nu debt. Explained. Than send me sms with their absa bank details. Foned Telkom immediately to enquire if t is reflecting. Onfirmed payment reflecting. Wnquired as to why these clowns have my details. Telkom says that if debit comes back unpaid, details are automatically sent to nu debt. Consultant said account in good standing. I must ignore. Again. Final letter of demand from nudebt on an account thats paid up, in good standing and active. Nu debt remove me from ur useless database and Telkom sort this query out ASAP
Interacted with Tawhirah Jardine best service .best rates thats why i choose miway all the way👌🏻
Wr spoke to Tawhirah Jardine she was simply awesome thank you Tawhirah and Miway another reason why i choose miway
We have bought a home in Cresta and moved in November 2019, when we bought this home we both loved the area it was a peaceful area, and us being animal lovers we thought it would be awesome living space for them as well. Stunning home with a lovely landscaped Garden, quite peaceful area on Judges Avenue. Everything was perfect until June 2021 when our neighbors suddenly started digging and renovating, while the construction was taking place the neighbors wall started falling into our yard. We tried calling our neighbor, to let him know that hes wall including the electric fence is being destroyed by the construction workers, and that the wall is falling into our yard. Then we enquired by the workers as to why they were digging so deep to renovate, that is when we were told they were putting up a signal tower. We tried contacting our neighbor to ask about it, he then said that this was decided on two years ago, meaning before we had moved in. We were not consulted or even did neither the contractor or our neighbors bothered to inform us. So in other words he tried to tell us everything now was done and we just had to accept what was happening and it is happening literally right in our home as this huge tower is right on the Boundary of our home. At this stage we still had no idea of how huge or high this tower would be, we accepted it as we did not want to make a fuss and be annoying and finicky neighbor. When we bought this home it was perfect from the time we bought it till this horrid structure that sits right in our perfectly landscaped garden that we fell inlove with is now ruined we have never signed any sort of petition or agreement that it was okay to disrupt our view our home and space when the technicians and construction workers constantly making a noise since the erection of the tower. Every week we have workers parked in front of our gate screaming and shouting to one another, banging car doors and blocking the whole of Judges Avenue. They would park right in front of my gate, bang their car doors on a Sunday morning especially when you would like some peace and relaxation. one technician on the top of the tower is screaming to the guy on the ground and this goes on for hours. Despite the fact that we tried complaining to the mess that was made in and outside our home we could do nothing. So our neighbors is getting paid a rental for this horrid tower to be in his yard, to be honest this tower is literally in our space, we thought since we couldn't do anything about it as our neighbor said that all the neighbors on Judges has signed a petition to say that it is okay to go ahead, none of the neighbours know of any such signatures or agreement. I would of just let it go, but it is 2am and I cannot sleep because of the constant ringing and vibration that echoes in our bedroom because of the generator that is running. Day and night it sounds as if generator or a truck is idling in our home. The fumes is now causing us headaches and my baby Grandchild living with us continually coughing, the fumes burns our eyes. My dad has stage 4 cancer and im worried about the health issues with him as its affecting us all. I tried so hard to protect him from covid and now i have to worry about this tower and what it gives off. This constant ringing is driving me crazy. I don't know how we are going to live another few years like this, nor would we be able to sell this home and get a good price for it or even what we paid for it as this tower is bringing down the value of our home. with this horrible tower and the noise it gives off. This feels like a nightmare and there is nothing we can do about it. Our neighbors seem to have a great sleep while this tower is right on the boundary of our home. It is nowhere near there living quarters instead in our front yard, we can no longer enjoy our beautiful landscaped garden. The noise echoes into our entire home, and yet we didn't agree to this and inconvenience it is causing in our lives. My daughter being in second year varsity cannot concentrate as this ringing and vibrations causes distraction. Neither can she attend study calls because it sounds as though there is a truck idling in her room. It's worse when she tries to study at night all you hear is that noise. I would like to attach some pictures of the tower, so that you can see what I mean when i say this tower is literally in our home, i feel this is very unfair, we have tried to accept it and be good neighbors but honestly this noise abd smoke of generator is becoming unbearable, please help us as we do not know what can be done about this. This tower is bringing down the value of our home. It was done without our consent and our neighbour didn't even have the decency to tell us before they started, to make us aware of this. Instead we had to try and find out what was going on and it was too late. For months my home was constantly dusty with all the mess they made in our yard. We would do yoga and meditation in our garden,now we cannot sit in our garden because of the noise and fumes. I have contacted our ward councilor but she seemed to be to busy to reply to my messages. We called then she said theres nothing she could do. We living with this diesel fumes and genie noise day in and day out. We are so frustrated and very upset to have such a pathetic neighbour to do this without consulting with us till today he hides , he will get his. Karma This is our lives our home our peace, how does someone else decide how we should live it
Good day Sir / Madam My name is Fazeela Gattoo, my husband name is Muhammad Iqbal Suliman Gattoo. We have bought a home in Cresta and moved in November 2019, when we bought this home we both loved the area it was a peaceful area, and us being animal lovers we thought it would be awesome living space for them as well. Stunning home with a lovely landscaped Garden, quite peaceful area on Judges Avenue. Everything was perfect until June 2021 when our neighbors suddenly started digging and renovating, while the construction was taking place the neighbors wall started falling into our yard. We tried calling our neighbor, to let him know that hes wall including the electric fence is being destroyed by the construction workers, and that the wall is falling into our yard. Then we enquired by the workers as to why they were digging so deep to renovate, that is when we were told they were putting up a signal tower. We tried contacting our neighbor to ask about it, he then said that this was decided on two years ago, meaning before we had moved in. We were nit consulted or even did neither the contractor or our neighbors bothered to inform us. So in other words he tried to tell us everything now was done and we just had to accept what was happening and it is happening literally right in our home as this huge tower is right on the Boundary of our home. At this stage we still had no idea of how huge or high this tower would be, we accepted it as we did not want to make a fuss and be annoying and finicky neighbor. When we bought this home it was perfect from the time we bought it till this horrid structure that sits right in our perfectly landscaped garden that we fell inlove with is now ruined we have never signed any sort of petition or agreement that it was okay to disrupt our view our home and space when the technicians and construction workers constantly making a noise since the erection of the tower. Every week we have workers parked in front of our gate screaming and shouting to one another, banging car doors and blocking the whole of Judges Avenue. They would park right in front of my gate, bang their car doors on a Sunday morning especially when you would like some peace and relaxation. one technician on the top of the tower is screaming to the guy on the ground and this goes on for hours. Despite the fact that we tried complaining to the mess that was made in and outside our home we could do nothing. So our neighbors is getting paid a rental for this horrid tower to be in his yard, to be honest this tower is literally in our space, we thought since we couldn't do anything about it as our neighbor said that all the neighbors on Judges has signed a petition to say that it is okay to go ahead, none of the neighbors know of any such signatures or agreement. I would of just let it go, but it is 2am and I cannot sleep because of the constant ringing and vibration that echoes in our bedroom because of the machinery that is running. It is actually generator running, Day and night it sounds as if generator or a truck is idling in our home. The fumes is now causing us headaches and my baby Grandchild living with us continually coughing, the fumes burns our eyes. My dad has stage 4 cancer and im worried about the health issues with him as its affecting us all. I tried so hard to protect him from covid and now i have to worry about this tower and what it gives off. This constant ringing is driving me crazy. I don't know how we are going to live another few years like this, nor would we be able to sell this home and get a good price for it or even what we paid for it as this tower is bringing down the value of our home. with this horrible tower and the noise it gives off. This feels like a nightmare and there is nothing we can do about it. Our neighbors seem to have a great sleep while this tower is right on the boundary of our home. It is nowhere near there living quarters instead in our front yard, we can no longer enjoy our beautiful landscaped garden. The noise echoes into our entire home, and yet we didn't agree to this and inconvenience it is causing in our lives. My daughter being in second year varsity cannot concentrate as this ringing and vibrations causes distraction. Neither can she attend study calls because it sounds as though there is a truck idling in her room. It's worse when she tries to study at night all you hear is that noise. I would like to attach some pictures of the tower, so that you can see what I mean when i say this tower is literally in our home, i feel this is very unfair, we have tried to accept it and be good neighbors but honestly this noise abd smoke of generator is becoming unbearable, please help us as we do not know what can be done about this. This tower is bringing down the value of our home. It was done without our consent and our neighbor didn't even have the decency to tell us before they started to make us aware of this. Instead we had to try and find out what was going on and it was too late. For months my home was constantly dusty with all the mess they made in our yard. now we cannot sit in our garden because of the noise and fumes. Please can you advise us as to what can be done about this and to whom we can forward our grievances? Your advice would be greatly appreciated. I have contacted our ward councilor but she seemed to be to busy to reply to my messages. We called then she said theres nothing she could do. We living with this diesel fumes and genie noise day in and day out. We are so frustrated and very upset to have such a pathetic neighbor to do this without consulting with us till today he hides , he will get his. Karma This is our lives our home our peace how does someone else decide how we should live it.
This 5 Star Review goes to the Staff and Manager of this branch (Fordsburg). Went in for assistance on my personal and Business accounts. Was personally assisted by Manora Chetty ( Personal Banker), Zareen Hoosen Ally ( Business Banker) and Sharon Venketas( Branch Manager). These guys went over and above my expectations and assisted efficiently. Again guys, its not often anyone praises the banking industry, I had to commend the 3 of you as I am extremely happy at how u assisted me.
Good Day, I would like to commend Mapaseka Mantati from the Telkom store in Rosebank Mall. Went there on Sunday 6/11/19 for an upgrade. Was pleasantly greeted by Mapaseka and upgrade on fone and documents done in a jiffy. Highly recommended and this is definitely not be my last visit to the store. Requested details on fibre and LTE as we are relocating, was promptly assisted as she emailed me all choices available. Thanx again for the fantastic service. Keep up the good work.
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