PJ
pieter J
Active since Oct 2020
38
Reviews
0
Industries
Reviews
38 reviews1 month ago
Poor service from MTN
MTN Customer Service Team, I am writing to formally express my dissatisfaction with the level of service I have consistently received. Unfortunately, my experience has been extremely frustrating. Each time I seek assistance, I am redirected from one department to another without receiving any clear resolution. Instead of resolving the matter, I am repeatedly sent back and forth, which results in unnecessary delays and inconvenience. As a customer, I expect efficient service, clear communication, and accountability when queries are raised. The current approach not only wastes time but also reflects poorly on your customer support structure.
0 replies
3 months ago
Multi choice DSTV
I am extremely disappointed with my experience with DStv Internet. My WiFi router stopped working, and instead of replacing the faulty device, I was informed that I would need to take out an additional contract to receive a new one. This is unacceptable and very poor customer service, especially when the issue is with their equipment. Based on this experience, I would not recommend DStv Internet to anyone considering an internet contract.
0 replies
9 months ago
MTN Contract service agreement
I am writing to express my extreme frustration and disappointment regarding the current state of my mobile contract with MTN. Despite having an active contract with you—which I pay for every single month without fail—my device has now been blacklisted. This is completely unacceptable. I am still being billed and paying for a phone that I cannot even use. How is it possible that a device provided and contracted through MTN ends up on a blacklist? This is a blatant breach of contract. I entered into an agreement with MTN in good faith, expecting uninterrupted service in return for timely payments. Instead, I am now stuck with a useless device and no resolution in sight. I demand the following: Immediate removal of the blacklist status on my device. A full explanation as to why this happened in the first place. Compensation for the period I have been unable to use the device I am actively paying for. Should this not be resolved immediately, I will have no choice but to escalate this issue to the regulatory authorities and seek legal counsel for breach of contract and consumer rights violations.
0 replies
19 months ago
Discovery Vitality
Bad service from Discovery Health Vitality, you call me and drop the phone - very rude personnel at Discovery.
0 replies
19 months ago
Nedbank service
I would not recommend anyone to use Nedbank, poor customer service.
0 replies
22 months ago
SARS incorrect penalties
SARS, The institution is so confused, after how many disputes logged and ruled in my favor they still manage to enforce penalties...(again) lol.
0 replies
24 months ago
Real-time payment
Real-time payment is not working, you get billed to use the facility. After I made a transaction it failed to report with the recipient. Call the customer service is a waste of time, rather call your wife!!!
71 replies
26 months ago
ABSA debit order
Typical ABSA, let a debit order run on the 23 Jan, return the payment as unpaid, charge your account for insufficient funds and re-run the next day, leaving your account information as a person that don’t pay on time!!!!
56 replies
29 months ago
Benefits stopped for R96.00
Medical benefits were stopped for R96.00, Loyal member for 12yr not even one sms, WhatApp, call, or e-mail to notify me before time!!!! No such thing as loyalty with Discovery Health, this is the service you can expect when we as consumers deal with big entities.
142 replies
30 months ago
DSTV Change of Ownership
After submitting requested change of ownership documents, I called twice already, fist all was received and have to wait 7-14 days. I just called again with the same ref number, now they still waiting for documents since last week Friday. I would not recommend DSTV to anyone, it just as bad as the government departments
131 replies
Review Distribution
5 Star
3 (7.894736842105263%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (2.6315789473684212%)
1 Star
34 (89.47368421052632%)