EN
Eyollan N
Active since Oct 2020
23
Reviews
0
Industries
Reviews
23 reviews12 months ago
Incorrect claim recorded, above inflation premium increase
I’ve had Miway comprehensive car insurance since 2023, with two BMWs on the policy. In 2025, Feb I cancelled one car as I sold that car and lost my discounts. It was fine, the all in premium paid on 25 march was X for only one car. In April I get slapped with a 17.99% premium increase, and when I cancel the policy they say that I had claims (which I requested a stone chip repair on both cars, they didn’t do anything as glasfit said it’s a surface chip too small to touch, and this was in 2024) yet now Miway is saying it was a loss even though nothing was done. I did email Miway last year to say remove the claim as nothing could be done. So for this, given that I had no other incident and paid my premiums deligently, they are rated 2-stars. Fixed your systems and processes, as incorrect information is being stored! Unhappy customer, definitely won’t recommend
58 replies
15 months ago
Bmw west rand - potential ***** / stole my RC1 on cash purchase
I bought a vehicle from BMW West Rand in May 2023 with personalized plates from your dealership. At the time, I asked that the plates be installed and all relevant documents be sent to me. Unfortunately, while the plates and license disc were left in the car, I never received my RC1 registration document. Having paid R462k in cash for the vehicle and with an invoice and proof of payment, I was dismayed to realize on 17 January 2024, while purchasing another vehicle, that I never received my registration document. I contacted the dealership but as the salesperson Donovan Labuschagne left, I emailed another but this issue has caused significant inconvenience. Despite regularly servicing my two BMWs with your dealership and spending nearly R500k (including the car purchase), I now have to go to the licensing department to get a copy of the document due to your negligence. The cost is R264.00 for the copy, but it’s more about the principle and accountability. If I find out that my car wasn’t registered in my name, I will consider this *****ulent practice and will be forced to involve my lawyer. I also plan to lodge a formal complaint with BMW South Africa.
0 replies
15 months ago
Do not buy. Never received RC1 registration on cash BMW
I bought a BMW in May 2023 with personalized plates from your dealership.Unfortunately, while the plates and license disc were left in the car, I never received my RC1 registration document. Having paid R462k in cash for the vehicle and with an invoice and proof of payment, I was dismayed to realize on 17 January 2024, while purchasing another vehicle, that I never received my registration document. I contacted the dealership but as the salesperson Donovan Labuschagne left, I emailed another but this issue has caused significant inconvenience. Despite regularly servicing my two BMWs with your dealership and spending nearly R500k (including the car purchase), I now have to go to the licensing department to get a copy of the document due to your negligence. The cost is R264.00 for the copy, but it’s more about the principle and accountability. If I find out that my car wasn’t registered in my name, I will consider this *****ulent practice and will be forced to involve my lawyer. I also plan to lodge a formal complaint with BMW SA.
0 replies
23 months ago
Rivonia village branch is absolutely useless
Rivonia village branch is absolutely useless. Placed an order for delivery, and paid on the app. 2 hours later, still no delivery. Called them 3 times, asked them to refund my monies if they cannot deliver. But they just drop the call. Definitely will never use the app or this branch again. Pathetic service.
0 replies
23 months ago
I’m a client with the bank for 15 years, have multiple products and tried their SBSA mobile
I’m a client with the bank for 15 years, have multiple products and tried their SBSA mobile. So I requested a port of my number to SBSA, last week Wednesday and on Thursdays (23 May) both SIM cards were offline, been following up daily to no avail. I wish I didn’t request the port, I’m without my phone number for 6 days. Poor service. Would not recommend to anyone
106 replies
24 months ago
Been a client for a year and haven't had any claims
Been a client for a year and haven't had any claims. The annual review price was a bit too high for me, so I queried it and the consultant was flexible in helping me with the premium. Would definitely recommend
53 replies
25 months ago
Ordered a product from telkom on 29 March 2024 and this was to be delivered in coming days
Ordered a product from telkom on 29 March 2024 and this was to be delivered in coming days. They tried to deliver when I was at work, send a sms to reschedule delivery which I did, then they came the next day at the time I was at work, re-did the reschedule but their website (link) gives error. No clue where my parcel is, today is 8 April 2024 and I called telkom, they said it's with Courier so gave me a reference and number to call. I called the courier IT Johannesburg number but got transferred and was on hold for 5 minutes without any pick up. Let's see what happens. I get deliveries from other companies (like takealot) all the time, and don't have such issues. I'm doubtful when they will deliver, because availability and randomness of their delivery time is a problem
0 replies
26 months ago
Had a noise in my car, spoke to Ronnie, and booked the car in
Had a noise in my car, spoke to Ronnie, and booked the car in. Third time using this service department. My car needed something which took 3 days but I was initially told 4, so that was quick enough. Collected the car today, and the car is working as expected. Ronnie is a gem in my opinion, and i will definitely be a returning customer.
0 replies
26 months ago
Testing tracking unit on app
Been a client for almost a year, as part of my car issurance requestments. I haven't had to use the Netstar services yet, but the app is friendly enough and can test the unit so one doesn't have to phone the call centre.
56 replies
31 months ago
Ronnie in parts and ...
Ronnie in parts and services is a quality guy
0 replies
Review Distribution
5 Star
4 (17.391304347826086%)
4 Star
5 (21.73913043478261%)
3 Star
0 (0%)
2 Star
1 (4.3478260869565215%)
1 Star
13 (56.52173913043478%)