Active since Oct 2020
I had a wonderful experience with Tessa, from helping me with the how to access my momentum virtual card, to my app giving me issues she called me, escalated the matter and still called me back to let me know she escalated it and they told her what the issue is, and it would take 3 business days to fix and she would call me Monday for feedback. I appreciated everything she did for me and I wish I could get her every time I have an issue. I love building relationships makes it easier to ask for help because you already know she’s willing and ready to help.
I bought a ticket to go home with my daughter as schools will be opening soon. I called to cancel the ticket because I got a job and can no longer go home. I asked for a refund I was told to submit an email requesting a refund form I sent the email Friday 10am until now I have not received a refund form. Greyhound is a ****mer they don’t want to give me back my refund they are busy dragging this thing. I used to think greyhound was a luxury bus but I see now that they are ****mers of note. I want my money
I had a wonderful experience with Tessa, from helping me with the how to access my momentum virtual card, to my app giving me issues she called me, escalated the matter and still called me back to let me know she escalated it and they told her what the issue is, and it would take 3 business days to fix and she would call me Monday for feedback. I appreciated everything she did for me and I wish I could get her every time I have an issue. I love building relationships makes it easier to ask for help because you already know she’s willing and ready to help.
I wrote about FNB a week ago about their charge of R200 for an items paid due to no funds but my statements doesn’t even show which funds was paid for. How do you charge me and say you paid for something that I couldn’t pay for but now sure what it is you paid for? They are ****ming people with this items paid no funds whatever FNB I want my 200 as in yesterday because you can’t prove or show me what it is you paid for in order for you to charge me R200 for paying for it otherwise please close this account I cannot lose money at the hands of *********** people
I received #ITEMS Paid No Funds 1 lte MS 28/01/25. I do not understand this debit it all and I need FNB to refund this money and remove it. If there’s no money in my account why do you then deduct money that isn’t there then my account sits on a negative then you proceed to tell me you paid for the item and therefore I’m being charged because there was no money to pay for that item? Does that even make sense? So are you saying I can go to shops and start buying with a zero balance and my purchases will go through and sit on a negative and FNB would have paid for them? I want this matter resolved or else I’m canceling this card you will get that -R200 from hell
Buhle was amazing I love my hair and I can’t wait to come back for another wig and install by her. She’s the best
On the 10th of June 2024 I joined Virgin Active Jabulani for me and my partner I was called and the call center on the phone helped me with everything and I paid the membership fee for me and my partner and was told we would collect our cards at Jabulani branch. Now when my partner goes they telling him they can’t find him on the system. How when we’ve paid and did everything? I need someone to sort out this mess quickly or else give me my money I will go to planet fitness because this is an inconvenience now he’s not allowed to gym because they can’t find him and I’ve paid? What the ****
I’ve submitted my claim for UIF and they telling me a turn around is 35 days, that’s 2 months. So I will only get approved in March when I app**** in January and it’s going to take another 35 days to get the money… what kind of system is that? Do they drag this out so that one gets a job before they can claim? This is ridiculous I went Christmas without money I’m going January without money this government is failing us
I have never come across such an *********** company with such *********** staff. To say you’re running a shabeen would be putting it mildly. I’ve had a query now for a month and it’s not getting resolved, no supervisor is calling me back despite the fact that I call every other day to find out about my query and I keep getting told that a supervisor will call me back. Clearly because I’m not a VIP at mtn spending 10 thousands of Rands you couldn’t give two ****s about losing me as a customer and I won’t be surprised if this doesn’t go anywhere either. I just wanted to let you know that as you sit in those high chairs pocketing the money we spend on your ****ty network with ****ty service and ****ty management it’s no wonder the staff is ****ty clearly it comes from the top. You’re running a **** of a company ****ming me of my data that I bought with my money and the data doesn’t work, I’ve called so many times the data is expiring on Friday and maybe that’s why supervisors are not calling me back because they are waiting for it to expire so that I have no leg to stand on. No one will be held accountable because you’re in the business of ****ming people, I will put this on social media pages and I will take it to hello Peter, to warn other customers to not even dare choose mtn as a network because you’re a bunch of *****sters and ****s. I hope you’re proud of that **** show you’re running called mtn because I know for as long as you’re pocketing people’s money you don’t give a rats ass about what happens to them while using your service.
If I had listened to my gut when I saw their reviews I probably wouldn’t be in this situation right now. Moved in 4th of January the basin tap for cold water doesn’t release any water, when I was moved in the light bulbs in the bedroom and kitchen were not working, the 2nd bedroom leaks when it rains. Everyday I send emails I’m told a contractor will call you which never happens we are now in month 2 and I’m on a 12 months lease contract. Not worth it I wish I could just move out 😭😭😭😭
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