TC
Thandi C
Active since Nov 2020
7
Reviews
0
Industries
Reviews
7 reviews4 months ago
Best service and very friendly staff
What a beautiful experience 🙌. I discovered Thursday that my driving licence expired in November already. I got so frustrated when I thought of the process of booking and having to go and queue. After reading the online reviews about RTMC Eco Park Centurion, I drove there after work yesterday. On arrival, I was assisted by a very friendly security lady. I asked if they can assist without appointment she said yes and immediately directed me to where I should go. The whole experience inside took 30 minutes. I got there at 14H50 and left at 15H20 with my temp drivers license. Thank you to the friendly staff of this office. It is not everyday that we find such a beautiful service in a government office. Keep up the good work guys. Thank you
0 replies
5 months ago
False Advertising by Game Centurion Mall – Still No Phone After Buying a Samsung Fridge
On 5 October 2025, my husband and I bought a Samsung Side-by-Side 617L Fridge from Game Centurion Mall specifically because it was advertised in-store as “comes with a free cellphone.” This promotion influenced our purchase decision. We submitted all required documents to Samsung, and our claim was approved on 16 October 2025. The initial delivery timeframe for the cellphone was 7–14 days, which later changed to 21 days. After 21 days, nothing was delivered. When my husband called Samsung, he was told the phone was out of stock and they had no idea when it would arrive. I then contacted Game Centurion Mall on 12 November 2025 and spoke to Mr Moseki, who initially claimed it was “Samsung’s problem.” I reminded him that we bought the fridge from Game and the false advertising occurred in their store. Only then did he ask for proof of purchase. He ignored my email until I followed up, and when he finally responded on 20 November, he changed the story again, now claiming delivery takes 30 working days with no stock available. To make matters worse, on 20 November, a Samsung/Game representative named Nomsa called my husband. Due to network issues, she requested a WhatsApp message with the claim approval screenshot. She also changed the story again, now saying delivery is 21–30 working days. We have proof that the original message from Samsung clearly stated 7–14 days. She confirmed there is still no stock and will contact us “when they have stock,” but she never responded to my husband’s WhatsApp complaint afterward. As a result, my husband is still without a phone, and we have been given multiple contradictory explanations, zero accountability, and no delivery of the item that was used to sell the product to us. This is clear false advertising, misleading promotion, and poor customer service from both Game and Samsung.
53 replies
10 months ago
They are not responding to emails and calls
I recieved a message from mobicred on the 9th of May 2025 stating that we now going to play R69.00 monthly to keep the account open. I immediate sent an email requesting that they close it and they did not respond. I haven't used this account since 2018/2019. On the 18th of June 2025, I sent another request to close the account. They ntombi responded and their telephone number isn't going through. They'll debit my money again this month yet they don't respond to our queries.
56 replies
38 months ago
SCAMMERS DO NOT BUY FROM THEM!!!!!
PLEASE DO NOT BUY FROM THESE SCAMMERS!!!!i ordered a breast pump on the 16th of February, I haven't recieved it at all. I have been communicating with them requesting a refund and they are not responding to my emails. The last time they responded was when they were asking for my account details 2 weeks ago. They'll unfortunately deal with my lawyer now as I will not be communicating with them anymore. Very unprofessional and poor service is an understatement.
0 replies
51 months ago
Poor customer service from Russell " Manager"
I just placed an order on the App for a triple dekker special that comes with a 1.5L cold drink. On my arrival at Celtis reidge, the lady assisting me doesn't give the cold drink. I ask her where is it and she says I didn't select the special with a cold drink. I tell her I did because when I checked out it showed me the special with cold drink. I then speak to a very rude man by the name Russell "manager" who is telling me that I did not choose the special and will therefore not get the cold drink. I asked him that we change the order to the one with special and he tells me that it's not possible. What's worse is that the price for the one i bought and the one on special are the same. I had to leave the store because the guy was just not willing to assist me. It's so dissapointing to get a service like this from a very well known store like Debonairs. I do believe that every transaction can be reversed, whether paid or not paid. I am just not happy with the service they provided to me at Celtis ridge in Centurion. That Russell does not even deserve to be a manager with such poor customer service. He had the audicity to tell me that he already has 5 customer complaining about the same thing but he is not willing to assist the customers with the issue. Get a new manager please because Celtis Ridge lost me as a client.
0 replies
63 months ago
Kulula deducting money for the 3rd time in my account.
On the 2nd of December 2019, I booked a a flight and payed online R628.11 (transaction was successful). On the 2nd of July 2020, Kulula deducted that R628.11 from my account, I enquired about it and they sent it back saying it was a mistake. Today, the 3rd of February 2021, kulula deducted that money again for the 3rd time. To me this is a fraudulent transaction. How could you deduct money from someones account for something they did not even attempt to book? As far as I know, I don't owe kulula a cent, but they owe me for a flight that was scheduled for the 31st of March 2020 from EL TO JHB and was cancelled due to Covid. Right now I don't want anything to do with Kulula because theey do as they wish in my bank account. I want my money back to my account. I just want to warn people to stop paying kulula with their bank cards online. Clearly seen they can't manage their system well of they can take money in other people's accounts whenever they feel like.
0 replies
66 months ago
Disrespectful Lerato Malaza from Game store Centurion Mall
I was at Game customer service at centurion mall. I was assisted by a very disrespectful lady called Lerato Malaza. I was returning sauna suit because the pant got teared on my first day wearing it. This lady called someone in the sports department and said I'm bringing the pants because I teared it. I asked her how could she say that as if I took the pant and teared on purpose. She was making fun of the whole situation. A nice gentle man called Piet Masango had to call her looking for a code so that he can check which store has the suit. She asked what do I want there because those are not till points, she further said "watina motho oo" meaning that person is irritating. She didn't know that the phone was on loud speaker. She then asked if the phone was on speaker and I said yes ma'am, I heard what you just said. Game store, you need to teach your people to respect customers. I was very nice to her but she treated me was so uncalled for. I cannot tolerate such a behaviour.
53 replies
Review Distribution
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1 Star
7 (100%)