LL
Lamla L
Active since Nov 2020
5
Reviews
0
Industries
Reviews
5 reviews14 months ago
Bad Business Conduct
Good day I had my mothers car taken for polishing and mike was the consultant.He then advised me my mother that he wants to also clean the engine and my mom told him no.But he insisted and convinced her that they do clean engines for all NTT pre owned car,as she was referred to you by NTT Motors for her Polo VW TSI.Now the car comes back and the radio is not working after cleaning the engine and they don't want to take accountability besides being arrogant and telling her that they don't know what happened and can't do anything.Is this how you guys run business?If my mother's car is not fixed in the next 48 hours.I will make sure you guys trend for your ineffective bad business you doing there.You guys are now ****mers yourself because you outsource to these people.I hope I get fast rapid response or we will take it the law way and you have so many loopholes.
0 replies
14 months ago
Bad Business Culture
Good day my mom went to go have her VW Polo TSI car to go get polished at this company and she was referred to by NTT motors as they work together because theyoutsource.To cut the story short.The guy working there advised her to get the engine of the car cleaned as they do that with Pre owned cars of NTT motors and she told them at first that the cleaning of the engine can damage the car so she doesn't want it but then the guy working there advised that they do clean engines off NTT motors and he reassured her that from experience since they do NTT motors pre owned cars that there won't be any damage to the car.So she agreed they do that.Next thing when she fetches the car she notices that the radio of the car is not working the screen.She then reported back and they started being arrogant and that it's not their fault because they don't understand why and they aren't willing to fix the car.So they mislead her and then after they don't want to take responsibility of their negligence.I write because I want this issue addressed or they will have to deal with our lawyers and media to resolve this issue,if it's not fixed within 48 hours.They are a bad company and need to be outsourced or this still more innocent people who will suffer through them.NTT Motors is this what we expect from your referrals.
0 replies
66 months ago
Poor customer service
Hi I had a cellphone insurance with you guys and you cancelled my insurance during Covid without alerting me and then you guys tried to explain why it was cancelled.Now for 4 months I been asking if I can get my policy documents that I signed and you guys lie and tell me about 3 working days.My phone isn’t covered now and you always at the call centre we need to wait 50 minutes with no assistance but lies.Firnrite
56 replies
66 months ago
Bad Customer Service
Hi I had a cellphone insurance with you guys and you cancelled my insurance during Covid without alerting me and then you guys tried to explain why it was cancelled.Now for 4 months I been asking if I can get my policy documents that I signed and you guys lie and tell me about 3 working days.My phone isn’t covered now and you always at the call centre we need to wait 50 minutes with no assistance but lies
0 replies
66 months ago
Poor customer service
Hi it’s been 2 weeks since I sent my documents and proof of payment and you guys said you going to get back to me.Now Russells is telling me I’m in arrears this month because you guys are quiet.I really need assistance because money in my account will be debited
56 replies
Review Distribution
5 Star
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4 Star
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2 Star
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1 Star
5 (100%)