HP
Hein Prinsloo-Curson
Active since Jul 2009
36
Reviews
0
Industries
Reviews
36 reviews20 months ago
BUDGETAIR IS A ****! STAY AWAY!
After booking my available airfare through BudgetAir from South Africa to UK, I received an email from BudgetAir saying that there is no available seating (which should have been stated before one makes a booking), and that a refund has been processed and will take up to 5 days. Someone has paid me the Airfare to travel to the UK on Urgent matters and business and this is now prolonged and inconvenienced me significantly, with possible severe repercussions! I have asked BudgetAir for the proof of refund 6 times, with no response from them. There is no contact telephone number, only "chat forums" and email. This agency deliberately took my money knowing that there is no available seating, therefore theft, and a huge ****. People should be very careful of them and be aware of what they do. Reservation BUK-33195493
0 replies
21 months ago
Pathetic & Abusive Service at Papachinos Broadacres
On Saturday the 20th of July 2024, we went into your Papachino Family restaurant in Broadacres, like we usually do 3 or 4 times a week, usually around lunch time. We chose, as per our norm, seating in the smoking area as my husband is a smoker, not me. We found that most of the smoking area is “Reserved” with cones, with only one available table for us, as there was a second table already occupied. We proceeded to order our pre-meal refreshments, and as we were enjoying them, the staff came to collect all the remaining “reserved” tables and took it inside. Leaving no space for smokers to sit and enjoy their cigarettes. This resulted in customers bundling in groups right next to my table with huge amounts of smoke. I asked the waiter to open all the blinds when he brought my food, and asked to return my food to the kitchen until all the blinds were opened. The waiter then only opened the one blind next me and not all of them as I asked, and also called the kitchen manager (I think) to our table, who then shouted at me saying that I am disrespectful and embarrassed me and my husband in front of all the guests. He said that I was seated in the smoking section and therefore should not have a problem with the smoke and would have no reason to send food back to the kitchen due to the smoke. I tried explaining to the kitchen manager that I personally do not smoke, and as a result of the tables being removed, all the other guests are smoking right next me and my food, whereas had the tables not been removed, the smoking guests would or might have decided to sit further away, and smoke be more dispersed. However The manager ignored me, and continued to shout at me, saying that I always send food back. As a paying customer (for the food) and a generous tip on every visit, I feel that I deserve the right to complain about my order that I am paying, and service that I tip for. On previous visits I have sent food back, because it was not prepared according to my preference. This happened once. It is completely and utterly disrespectful from the staff to shout at me and embarrass me and my husband in front of other patrons, assuming that I would be fine with their actions and behavior and assuming that I am a smoker and should be fine with 6 people standing in a group and smoking right next to my table whilst I must try and enjoy my smoke filled salad which I pay for. The disrespect and complete unprofessionalism from the staff drove me from the restaurant where I will never set foot in my life again. I asked for the bill, and in return was told to forget about the bill and leave. I was in such a hurry and state of shock and disbelief, that I left a new and expensive piece of clothing behind (Adidas hoodie valued at R800). It is not the first time that I experience utter poor service from that restaurant, and staff should know that if customers complain, it is because they want what they are paying for, not because its fun.
0 replies
28 months ago
WOODFORD CAR HIRE **** YOU OUT OF MONEY WITH MADE-UP 'DAMAGES'
After taking back my rental vehicle to Hatfield where I collected it, I received a mail of 'unfortunate damage'. I have barely used the vehicle while I had it, and when returning it, we noticed a small unnoticeable window chip mark. We even phoned the outtake officer Mike to confirm it was there but he disputed. I then reluctantly filled out an incident report with the intake officer; Robert, and was asked to sign. he then finalised my intake but never completed the intake checklist with me, and now I receive a mail that I should submit a SAPS incident report. I cannot report an incident to SAPS if I am unaware of any incidents and or damage. the mail further states that I would be held fully liable, but as far I know, my rental included small damage (such as small window chips) insurance. these people are ****ming you out of your deposit and I refuse to let this stand. I have asked a copy of my rental agreement, and demand a full list of their 'unfortunate damage' as there was no Intake checklist done with me, other than a quick scan where Robert noticed the chip mark that I disputed.
257 replies
32 months ago
Virbac Backhome taking excellent care of you and your fur babies.
Excellent service and response times! I had some struggles obtaining my pets chip certifications for their travel arrangements and received excellent help and assistance from Kovilan Nagia at the Backhome support desk. I would definitely recommend Virbac Backhome to any pet owner looking to have their fur babies chipped.
131 replies
38 months ago
INSURANCE SCAM / FRAUD & GROSS FAILURE ON THEIR SCOPE AND OBLIGATION
7 weeks and still no outcome and or decision. I found that the repairer has sent the insurer a quotation (very over-priced with more than half of the items on the quotation not even damaged in the incident) on the 17th of January already! Therefore, the Insurer had the case file, the vehicle value, the Quotation, and all other necessary information to make a decision 4 weeks ago! This is absolute proof that the Insurer is Scamming people by deliberately prolonging the process in order to rack up more unnecessary costs, and in the process grossly failing their obligation and scope. Be warned people; PMD and their underwriters Santam are scamming us!
56 replies
38 months ago
SANTAM SCAM AND POSSIBLE FRAUD
After my incident in late December 2022, and lodging the claim with my insurer on 3 January, Santam still have not made any decisions or steps to resolve my claim. It has been seven weeks! Smash Autobody has provided a quote (way over priced and without a proper assessment from a qualified assessor) to the insurer on the 17th of January already! The only feedback I get is that my claim is in for decision making for weeks now. They have the vehicle value, they have the incident report, they have the photos and relevant information, they have the overpriced quotation, they could have made a decision 4 weeks ago!. They are deliberately dragging this out to rack up more costs (whilst still continuing to debit my premium every month), as justification to write off the vehicle and or reject the claim. This is unacceptable behaviour and conduct, and gross failure of obligation and scope. PMD and their under writer Satam should be seriously investigated as I am not the only one undergoing this type of treatment and scam! They're a lot of people complaining about the EXACT same thing with these insurers.
0 replies
38 months ago
PMD SCAM! POSSIBLE FRAUD
After my accident in December, and submitting my claim on 3 January, I still have now outcome and or decision. This Insurer is a scam! I just found out from the place where the vehicle is currently, that they have sent a quote to PMD for repairs on 17 January already. therefore they have the vehicle retail value, as well as the repair value, and all the information needed to make a decision, but yet they keep holding off on making a decision! It's been 7 weeks now since lodging the claim, and they could have made a decision 4 weeks ago!!!!! They are deliberately dragging this out all the while continuously collecting their payments. This conduct is unfair, unreasonable, and a deliberate failure of their obligation and scope. My Claim CL101143807 could have been resolved a long time ago!
0 replies
39 months ago
Diabolical Turnaround Times & Sloppy Service.
I have been with PMD on and off for a good part of 7 years now and have never previously had any complaints. Service was always great. I recently re-joined PMD and have to say that their service has now become diabolical. I lodged a claim upon their claims department re-opening after new year, for an incident that occurred while on a trip. The incident occurred as a direct result of lack of lawful road signs, as well as road signs not clearly marked and visible. I followed the complete procedure when submitting the claim and provided all the information that I possibly could, along with the requested photos. To date, I Have not received any feedback with regards to decision on approval or rejection, and the case worker never updates me. The only way I receive some sort of feedback is when I have to constantly keep phoning and emailing, and even then the feedback is vague. The last feedback I had was on Monday the 16th of January 2023, where I was advised that the decision making dept. sent the claim back to the case worker, for further information and investigation. Notwithstanding that all the information is there and that there is nothing more to add to the file, it is now the 20th of January 2023, and having lodged the claim on the 2nd, it is in my opinion safe to say that the service at PMD is lacking. It should not take 20 days to sort a claim. For people considering options on Insurance, please do proper homework and investigations before making any decisions. I have always been with PMD when I had a vehicle, but I am now seriously reconsidering and looking into other option not only for myself, but also my business fleet.
508 replies
40 months ago
Clearence Warehouse are THIEVES and steel money for defective products which they do not want to refund or deliver
On 16 December 2022, I bought a Defy Double Door Fridge (DFF437) from Clearence Warehouse in Centurion for R10,900.00 as a 'Sale Item' due to it being a demo model. The sales agent and cashier both assured me that their products gets tested before sale, and that they have a 7 day return policy. Within the first week I was communicating to the sales agent informing her that the item does not cool and the freezer does not work properly. She completely ignored my concern and blamed it on load shedding. On the 23rd of December the Item caved completely, and with Christmas Eve the following day I was forced to call out technicians to look at the problem. They reported that the PC board was faulty and that I most probably bought it like that from the store. they had to replace it and re-gas the fridge, as well as replace the filter. The total amount for repairs was R6,550.00. For that amount and the amount I paid for the fridge, I could have bought a brand new fridge. After numerous discussions with the store, they refuse to at least refund me the repairs (after initially requesting a complete refund and return of goods). I also canceled my order on a dishwasher (which to this day is still not delivered). The manager at the store said that he would not refund me on the fridge repair, but that he would give me a better quality dishwasher of more value than what I have paid. (Which is a separate transaction and has got nothing to do with the fridge transactions), which I have to date not received. The store is ignoring all my requests and playing for a fool. I urge people to think twice before going to Clearence warehouse. These guys are scamming and knows that their products are defective, and charge more than what a brand new item would cost. When you have a problem they just shrug their shoulders and wash their hands. they received your money and do not care what happens after that.
192 replies
40 months ago
Afrihost stole my funds and I still don't have any internet to show for it for 2 WEEKS NOW! Pathetic
After ordering a package subscription on the 14th of December 2022, Afrihost has deducted my account on three separate occasions, and to date I still don't have Internet. They say that my account and line is active but they do not understand when explaining to them that I DO NOT HAVE INTERNET! The Internet that pops up is for the previous tenant AND NOT ME!!!! The whatsapphelper is absolute nonsense and the technicians do not understand. they say that I do not have an afrihost account, but then send me a screen grab where it clearly shows my account with an account. number. Useless place. I need my service canceled and my funds refunded so that I can move to a service provider that knows what they are doing.
0 replies
Review Distribution
5 Star
3 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
33 (91.66666666666667%)